SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in solving queries with audit quick replies. Very pleasant to deal with”

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Posted 5 years ago

Thank you for your review and congratulations on your accreditation. We're pleased that our team were able to provide you with an efficient and pleasant service.

Posted 5 years ago

“Extremely helpful and efficient to deal with”

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Posted 5 years ago

Thank you for your review, pleased that our team were able to help you!

Posted 5 years ago

“Due to the reminder being missed by our Director it was not until after our accreditation had expired that I knew, when a customer requested an up do date certificate. As all other documents were up to date it was quite simple but I had a few problems and I was talked through how to correct, then with upgrading from standard to Express we had our accreditation back within no time. 95% of our customers require copies of our SafeContractor accreditation documents, so I am thankful for all their help. Dawn Steadman”

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Posted 5 years ago

Thank you for your review, we're thrilled that our team were able to help you to achieve your accreditation promptly. Congratulations on your accreditation!

Posted 5 years ago

“This years assessment and re-certification was completed prior to expiry of the previous certificate which was much improved on previous years. It would be beneficial if the questionnaire was issued with more than 21 days prior to expiry but this was my only complaint this year. Our account manager was very helpful and was able to push the application through to completion timeously.”

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Posted 5 years ago

Thank you for your review - we're pleased that our team were able to help you through the process. Our portal is accessible all year so we recommend updating your documents as and when you can and then submitting when the questionnaire is released to save time. Congratulations on your accreditation!

Posted 5 years ago

“prompt,efficient,first class service”

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Posted 5 years ago

Thank you for your review and congratulations on your accreditation.

Posted 5 years ago

“Very good service and help given along the way”

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Posted 5 years ago

Thank you for your review - thrilled that our team were able to help and provide you with a great service!

Posted 5 years ago

“When completing the assessment certain areas were not applicable, this was consistently ignored by the person reviewing both email and submission notes to the point I had to call to get this completed, waste of time for a portal that if justifiable could improve the flow of the assessment”

Helpful Report

Posted 5 years ago

Thanks for your review! We have fed this back to our portal team, who are always looking for ways that they can simplify the portal. If you have any queries our dedicated team of in-house technical experts are always happy to provide support throughout the process. If you have any further feedback or would like more information from a member of our team then please provide us with more information here: https://safecontractor.com/feedback

Posted 5 years ago

“Becky was so helpful and very professional and would recommend SafeContractor to other businesses.”

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Posted 5 years ago

Thank you for your review - pleased that Becky able to help!

Posted 5 years ago

“The Staff were very helpful in guiding us through some of the questions in the paperwork offering us further clarification on certain points in the process.”

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Posted 5 years ago

Thank you for your review - pleased that our staff were able to help!

Posted 5 years ago

“Good service & helpful staff”

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Posted 5 years ago

Thank you for your review - pleased that our staff were able to help!

Posted 5 years ago

“The process was very intuitive and easy to follow, the support team made the experience very good.”

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Posted 5 years ago

Thank you for your review, glad that the team were able to provide you with excellent support!

Posted 5 years ago

“Each year we have found the auditors that deal with us to be very helpful and informative, they make the whole process smooth.”

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Posted 5 years ago

Glad that you've found the team to be helpful and knowledgeable - thank you for the review and congratulations on your accreditation.

Posted 5 years ago

“Quick, easy and very helpful.”

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Posted 5 years ago

Thank you for your review - pleased that you found our team were helpful and that the process was efficient.

Posted 5 years ago

“Regular updates and reminders, fair prices on packages and easy transactions. Support is constantly given and all queries answered quickly. Easy to use portal for updating documents.”

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Posted 5 years ago

Thank you for your review - really pleased that you've benefit from our updates and support.

Posted 5 years ago

“We found the whole process from the initial telephone conversation and the following emails a simple straight forward progression right through to us receiving our accreditation. The dedicated team who were assigned to us were friendly and professional and offered impartial advise when needed. This is our second year of being awarded the prestigious SafeContractor accreditation and we have more recently achieved this accreditation with our subsidiary company for the first time. This scheme has vast benefits for us as a company as well as proving to our supply chain that we are serious about working to and offering a service that stands above the rest.”

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Posted 5 years ago

Thank you so much for your review, we're delighted that our seal of approval is making a positive difference to your business. Congratulations on your accreditation(s)!

Posted 5 years ago

“the accredation process was easy to follow”

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Posted 5 years ago

Glad that you found the process easy to follow - thanks for your review!

Posted 5 years ago

“Used our current SSIP accreditation to speed up the process, very happy with the ease of application”

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Posted 5 years ago

Pleased that you found the process to be speedy and easy - thanks for your review!

Posted 5 years ago

“Very helpful and proactive service”

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Posted 5 years ago

Thanks for your review - we're glad that you found the service from our helpful team to be proactive and effective.

Posted 5 years ago

Thanks for your review - we're glad that you found the service from our helpful team to be proactive and effective.

Posted 5 years ago

“Hi dear Is very helpfully for my company”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“The application and review processes are relatively straight forward and the Safe Contractor auditors provide clear assessments of the documented evidence submissions. The Safe Contractor accreditation status is widely recognised and respected within the engineering and construction industries.”

Helpful Report

Posted 5 years ago

Thanks for your review - glad that you've found our audit team to be helpful.

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,688 reviews