SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and everyone we spoke too were very helpful”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“I had a few queries with my audit but staff at SafeContractor were so helpful in every way. No matter what I asked they were able to help me. Very knowledgeable which made the process a lot easier for me. Karen”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We're so pleased that our team were helpful and able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Excellent! We had our Questionnaire audit during the Covid 19 lockdown. You could understand if response times were delayed, due to the current circumstances. However I can honestly say that the Customer Service standards did not slip and our Questionnaire was renewed on time. We Would highly recommend Safe Contractor!”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on achieving your accreditation! We are so pleased to hear that our team exceeded your expectations despite the current situation and we were able to renew your audit on time.

Posted 5 years ago

“Auditor helpful but thorough. Excellent service.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Alcumus staff were very helpfull with the reqirements”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through the audit requirements to successfully achieve your accreditation.

Posted 5 years ago

“Very friendly and helpful staff who offered good advice and helped with the process v well.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were friendly able to help you through the process to successfully achieve accreditation.

Posted 5 years ago

“Great support and service from the auditor, straightforward process and fast response times. I would recommend your service to other companies.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and our team responsive and supportive. Congratulations on your accreditation!

Posted 5 years ago

“It's such a smooth system to use, the support is first class and for an audit, it's a welcome experience to go through. Genuinely, SafeContractor is one of the most professional organisations I interact with.”

Helpful Report

Posted 5 years ago

Thank you for your lovely feedback - we're pleased that you found the system smooth and professional. Congratulations on your accreditation!

Posted 5 years ago

“Accreditation process went smoothly and all staff were extremely helpful throughout”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process smooth and our team helpful. Congratulations on your accreditation!

Posted 5 years ago

“I feel the whole process is made seamless by the staff I would like to mention Rachel Jones who was very professional and was there if we required any assistance. Thanks very much”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We're glad that Rachel was on hand and able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Better now that years ago to renew. Would like to see something for two companies as having separate audits and payment dates is confusing and expensive.”

Helpful Report

Posted 5 years ago

Thank you for your review - we're pleased that you've seen the benefits of our improved processes. Congratulations on your accreditation!

Posted 5 years ago

“Always a pleasure to work with your Auditors. Although being an extremely small company some policy requirements are designed for major Businesses. My experience has always been positive”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Easy to complete and consultant very helpful”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“I'm already accredited by my Trade Body the NICEIC who once a year carry out a company audit by attending our office to carry out an office audit to see if everything is in place, H+S, etc and then they randomly ask to visit recent jobs, where we both have to attend and go through the job in detail including RAMS, Method Statements, Worksheets, Test Certificates etc. So I can't see why I have to pay out nearly £400 for this when I can send any requested documents to my clients / customers directly”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation. Our accreditation is awarded based on a remote audit of your health and safety documentation to ensure that you are compliant with legislation. Being awarded our SSIP recognised accreditation means that any clients you work with can refer directly to our accreditation and/or the SSIP portal to confirm your h&s compliance, thus reducing the burden on you to provide your multiple clients with all of your paperwork for every job you undertake. I hope this helps you to understand how the process works, but please do not hesitate to contact us directly for more information about how this works.

Posted 5 years ago

“Straight forward process, pleased with the result. Assistance provided by Safe Contractor very helpful in achieving accreditation”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“Rachel Jones was very helpful in processing the accreditation.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We're pleased that Rachel was able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Fantasic service which was made simple with the support of their staff. Thank you.”

Helpful Report

Posted 5 years ago

Congratulations on your accreditation and thank you for your feedback. We're pleased that you found the the support useful and the service to be fantastic!

Posted 5 years ago

“Dealt with efficiently nd ease”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“Very helpful”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Struggled with Safe Contractor portal, slow update speed and layout of sections.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review and congratulations on achieving accreditation. We're sorry to hear that you struggled with the portal - please feel free to call our team directly if you have any issues with this in the future and they will be happy to provide you with support throughout the online submission.

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,688 reviews