SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,689 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good and professional service, with helpful people.”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation!

Posted 4 years ago

“The process was quite simple and the auditor was friendly and helpful.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and our team friendly. Congratulations on your accreditation!

Posted 4 years ago

“well supported going through details”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“The process of submitting compliance evidence is easy and well organised with prompts coming in good time. The only lack of clarity was in reference to the assessor team having further 10 working days after the initial 20 of 'waiting time' to review the documents. After I have raised this with the team, the information I sent was looked into immediately and evidence accepted.”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. Our team endeavour to assess all questionnaires as quickly as possible and to provide as much assistance as possible. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

“Thanks to SafeContractor for assisting us through the process”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that our team were able to assist you through the process. Congratulations on your accreditation!

Posted 4 years ago

“Very helpful throughout the process”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that our team were helpful. Congratulations on your accreditation!

Posted 4 years ago

“Excellent service very professional and explained everything really well including the importance of having the relevant documentation in place.. I would advise anyone to use Safecontractor”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Quite involved!”

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Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation!

Posted 4 years ago

“Not bad a little bit lengthy but understand why”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation!

Posted 4 years ago

“The process is fairly self-explanatory and the help and assistance off the SC team is very good and they do explain what they require very well. The only small point that I would make is that it takes quite a while from initial submission to final approval.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation! Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Very good at turning around my renewal.”

Helpful Report

Posted 5 years ago

We're so pleased that you've had such a positive experience gaining your accreditation during your renewal. Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“Time taken to receive accreditation following submission on the standard scheme is too long. For a design consultant the H&S information requested should be more specific to the nature of the work undertaken. Most consultants have office based staff, rather than a site workforce.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation! Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. Please accept our apologies for any issues caused by the delay this year. If you have any further queries about how questions apply to your business then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Great service and really good support from the team throughout the process with clear and useful information sheets to help support the process. The people who I spoke to throughout where all really helpful. My only concern is that, after achieving, I have not had any logos to use on our website and other literature which we could really do with soon. (I feel that they should arrive sooner). Thank you all so much for your help”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We are glad that our team were able to support you through to successfully achieving accreditation. Please find logos and rules of use available here: https://bit.ly/2wuRyTr

Posted 5 years ago

“Staff are really polite and helpful. Good support when completing my questionnaire. I was pleased with the service I received.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Everyone we dealt with were very proactive and helpful. Thanks to all for your help during the whole process. Pearce Engineering”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Everyone we dealt with were very proactive and helpful. Thanks to all for your help during the whole process. Pearce Engineering”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“My only concern with the process was that i submitted information as requested and then had to supply additional information ready for the next audit stage where i was asked the same questions again and then i had to provide additional documents that were not requested originally.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our audit process consists of an initial check by a Technical Support Officer and final sign off by and Auditor. On occasion, you may be asked to supply additional information by the Auditor to ensure that you have provided all relevant documentation in place to comply with health and safety legislation. To make the process easier next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“took some time but questions answered in a timely way.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to answer your queries and help you to successfully achieving accreditation.

Posted 5 years ago

“Very thorough check but assisted throughout by very helpful staff.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“I found all your staff very helpful under the present circumstances. If anything i was not sure about it was explained to me fully.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,689 reviews