SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,756 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a very good experience on the whole. The idea of providing an interim check and giving feedback works well. The only difficulty experienced was related to the name of the company on the insurance documents needing to be explained twice before being accepted as being valid.”

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Posted 3 years ago

Good morning, thanks for taking the time to leave a review. Congratulations on becoming accredited! I am pleased to hear that you had a positive experience overall, please accept my apologies for the trouble with the insurances, I will be sure to feed this back to our technical team. Please rest assured that the insurances are all up to date on your account now. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best wishes, Vicky

Posted 3 years ago

“The process was user-friendly. The safecontractor operatives were helpful and very polite .Communication was good.”

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Posted 3 years ago

Hello, thank you for leaving us a review. Congratulations on becoming accredited! We are pleased to hear that you found our staff helpful and were satisfied with the communication from us. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best wishes, Vicky

Posted 3 years ago

“Straightforward”

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Posted 3 years ago

Thank you for leaving us a review. Congratulations on your accreditation!

Posted 3 years ago

“i was very impressed how helpful my auditor Emma Collinson was.”

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Posted 3 years ago

Hi, Thank you for taking the time to leave us a review. We will be sure to pass your feedback on to Emma. Congratulations on your accreditation!

Posted 3 years ago

“It was fine. No problems that I can remember.”

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Posted 3 years ago

Thank you for taking the time to leave us a review. Congratulations on your accreditation!

Posted 3 years ago

“A lot easier than before. Thank you”

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Posted 3 years ago

Hello, thank you for leaving a review. Congratulations on becoming accredited! We are pleased to hear that you found it easier to complete your assessment this time around and appreciate this feedback. In addition to your accreditation you can take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best wishes, Vicky

Posted 3 years ago

“Thank you for your support”

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Posted 3 years ago

Good afternoon, thank you for your review. Congratulations on becoming accredited! We are happy to hear that you are happy with the support you received. In addition to your accreditation you can take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best wishes, Vicky

Posted 3 years ago

“I found Derek King the auditor to be very helpful. I still feel that the system needs to be changed and doesn't cater for smaller practised especially Building Surveyors who tend to be the sole consultant on a job and often projects are simple repair and maintenance, therefore, your questions seeking to show co-operation etc with other consultants just do not apply. I make the same comments every year and nothing changes so I guess I am wasting my time again.”

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Posted 3 years ago

Good morning , thank you for taking the time to leave a review. Congratulations on becoming accredited! Thank you for your kind feedback in regards to Derek, I will pass this feedback onto his manager to ensure that he is recognised for this. We continually review our questionnaire in line with the SSIP requirements and always aim to make the process as straight forward as possible. I have passed your comments onto the relevant team, please rest assured they will be taken into consideration. In addition to your accreditation you can also take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best wishes, Vicky

Posted 3 years ago

“Last minute prices increase was a surprise. Out contact was great and worked with me around projects i Was working on”

Helpful Report

Posted 3 years ago

Hello! Thank you for your review. Congratulations on becoming accredited! I am pleased to hear that you were happy with the help that you received to gain your accreditation. We will pass this feedback to relevant parties. I can see that on this occasion, checks completed by your auditor found that the number of employees in your business has increased since the last time we reviewed your account and for this reason a further charge was required, apologies that this was unexpected. In addition to your accreditation you can take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best wishes, Vicky

Posted 3 years ago

“Great communication fast responses to emails sent in”

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Posted 3 years ago

Hello! Thank you for your review. Congratulations on becoming accredited! I am pleased to hear that you were happy with the speed and content of our communications, we will pass this feedback to relevant parties. In addition to your accreditation you can take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best wishes, Vicky

Posted 3 years ago

“Your team was very helpful”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review, we appreciate the feedback. Congratulations on becoming accredited! I am pleased to hear that you found our team to be helpful throughout the process. In addition to your accreditation you can take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best wishes, Vicky

Posted 3 years ago

“I am happy with the service as it has developed with the industry and allows us to make suitable changes to our systems to ensure we are a safe company, and we operate safely for the benefit of the business, employees, our contractors and the wider public. The process can be a little time-consuming (especially if a new applicant) but it teaches you to operate more focused management systems which also helps toward ISO accreditation if you are planning this. I also experienced a change of auditor through the process which set me back a little but once I had re-supplied certain documents I was back on track. The staff are friendly when contacting and response times were good. The company has been registered for over five years now so naturally things change. The new IT system for progressing an application is straightforward to use and guides you through each step, then the auditor will review and feedback if anything further is needed.”

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Posted 3 years ago

“The pre-audit took a month this is far too long, if a company has acheieved the accreditation for over two year or more they should go through to the auditor without a pre-audit tht takes a month? and no companies are not going to pay extra to have it mark quicker. Once the audit had the assessment we had one bit of missing data?”

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Posted 3 years ago

“Very helpful good communication and nice to deal with”

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Posted 3 years ago

Congratulations on your accreditation!

Posted 3 years ago

“I think that the information that you require could be made simpler for the smaller companies like ours.”

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Posted 3 years ago

Thank you for your review! Your feedback has been taken on board! Congratulations on your accreditation!

Posted 3 years ago

“This was my first dealing with Safe Contractor, and struggled to start with, however, the team were very helpful, and guided me through the process.”

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Posted 3 years ago

Thank you for taking the time to leave us a review! Congratulations on your accreditation!

Posted 3 years ago

“...............”

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Posted 3 years ago

Congratulations on your accreditation!

Posted 3 years ago

“The accreditation started at a really busy time for our company, but we were kept informed of the requirements and have taken away some useful information and procedures, so all in all we feel it has been worth while.”

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Posted 3 years ago

Thank you for your review and congratulations on your accreditation! We're happy that SafeContractor is serving you well!

Posted 3 years ago

“The person that assisted us was very helpful”

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Posted 3 years ago

Thank you for leaving us a review and congratulations on becoming accredited!

Posted 3 years ago

“Good service and great support”

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Posted 3 years ago

Thank you for your review! Congratulations on your accreditation!

Posted 3 years ago

SafeContractor is rated 4.3 based on 2,756 reviews