Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

“As always we see a detailed set of examination questions - seldom do we see the same each year and generally expect to see a few new fields of query”

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Posted 2 years ago

Hi Cable And Splicing Services Limited t/a CASS Worldwide, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! Our question set falls in line with the most up to date Health and Safety changes which fall under SSIP (Safety Schemes in Procurement). We abide by this and our questionnaire can change to reflect these changes. We will certainly pass your feedback on. In the meantime, please feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Good and this year we did not have to jump through too many hoops”

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Posted 2 years ago

Hi "Jigmill Ltd" Rigby, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you found the process pretty straight forward this year! We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“We used the assisted programme however, I felt bombarded with information without allowing time to look through it myself then because of this, I got confused with completing the forms. I felt that there was too much pressure to complete the form quickly rather than time to digest the information and requirements.”

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Posted 2 years ago

Hello Risk Management Resources Ltd, Thank you for taking time to leave us a review. Congratulations on becoming accredited! I am sorry to hear that you felt you were a little rushed through the process. I can see how this would have been frustrating for you. Ultimately we want to offer our customers as much support as possible to gain accreditation and we wouldn't want you to feel overwhelmed. I will certainly pass this feedback to our audit department. In the meantime, in addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Relatively painless and a reasonably prompt process”

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Posted 2 years ago

Hi Lightning Fire Safety Systems Limited Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and found it pretty simple. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“We are very happy with the service we received, Dirt Attack Wales”

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Posted 2 years ago

Good afternoon Dirt Attack Wales Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the service you received from our team to gain accreditation this year. We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“The standards are very high this time around, but the help given was top draw. Although some of the information required seemed quite complex for a small company such as ours it was made clear and concise by the auditor and was quickly dealt with.”

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Posted 2 years ago

Good Afternoon A&J House Building Contractors Ltd T/A A&J Housebuilders, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We're pleased to hear that while the standards were challenging this time, our assistance and support were of top quality. We understand that some of the required information might have seemed complex, especially for smaller companies like yours but we're glad that our auditor was able to provide clear and concise guidance, which were actioned and quickly resolved. In addition to gaining your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Process is a little slow but that’s expected as Im a 1 man operation so have to sort things out after I finish for the day”

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Posted 2 years ago

Good Afternoon Planned Access Maintenance, Firstly, Congratulations on gaining your accreditation! Secondly, we wanted to thank you for taking the time to share your feedback with us. We understand that as a one-person operation, your time is valuable and often limited. We appreciate you taking the time to work with us for you to gain the accreditation once more. In addition to gaining your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“The process in the past has been quite lengthy due to the delay in auditors looking into the application. I'm happy to say the process was simple and quick this year”

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Posted 2 years ago

Good Afternoon Safety and Health Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and turn around that you had during your renewal. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“On the whole, the process was straightforward. The only issue we experienced was being asked repeatedly for information already supplied. This delayed the process and took valuable time.”

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Posted 2 years ago

Good morning Solar Sun and Air Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with process and that you found it was simple and straightforward to gain the accreditation. We will certainly pass your feedback on in regards to the information being requested. In the meantime, Please feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Plenty of reminders sent in good time to keep accreditation up to date”

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Posted 2 years ago

Good Afternoon Brampton Valley Group Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and correspondence that you had to remind you of your renewal. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Good and quite simple to follow.”

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Posted 2 years ago

Good morning Delta House Maintenance Ltd, Thank your for taking the time to leave a review! Congratulations on becoming accredited! I am pleased to hear that you found the process straightforward. I will certainly pass this feedback on, thank you. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Very good was straight forward easy to follow”

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Posted 2 years ago

Good Afternoon Bowman Lift Installations LTD, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and felt that it was straight forward. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“It is very repetitive. Too many people get involved and they all seem to ask for the same information. Plus, this time, I was told twice - a week apart that I had been awarded the certificate. Not sure why.”

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Posted 2 years ago

Good Afternoon MCM Construction Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! Our process goes from a pre-audit completed by our Technical Support Officers then passed to our Main Auditors who completed the full assessment, there can be cross over with this process as each team will look for different information within what you have provided. In terms of the reason that you have been told that you have been awarded the certificate twice. Looking at your account the emails could be relating to both the Health and Safety and Sustainability Certificates as you have completed both questionnaires with us this year. If you have any more questions on this then please get in touch with our customer care team and we can discuss this further. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“This is year 7 for me as a one man labour only company, the first 4 years were the worst but once you negotiate, know the process, get the right people in house, use last year's info it isn't too painful.”

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Posted 2 years ago

Good Afternoon RH Lift Services Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and worked with us for you to gain your accreditation once more. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“During the review process we had some issues brought up by the auditors but on review they had either not read our information correctly or mis read information for the money and time it takes to complete the whole process i would of hoped a bit more attention to detail from safe contractor auditors. Other then this the process was quite straight forward.”

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Posted 2 years ago

Hi Technical Power Services Ltd, Thank you very much for taking time to leave a review. Firstly congratulations on gaining your accreditation! We’re disappointed to learn the experience that you had within your journey with us – we endeavour to adapt our approaches and processes to make your time with us better. I will certainly pass on your valued feedback to the relevant department for their review. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“I find that the process is generally straight forward to follow.”

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Posted 2 years ago

Good Afternoon Specialist Lift Services Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and that you worked with us to gain your accreditation. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“The support team were so helpful, as always”

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Posted 2 years ago

Good afternoon AC Group Projects Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the support you needed to gain accreditation this year. We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“The process of completing the Accreditation was good and also the way that I was kept informed was very efficient. I am now progressing to complete Part 2. However, having visited the online site on several occasions I don't understand why the Health and Safety section, which is shown as Part 1, is still showing only 43% completed when you have informed me it has been completed and I have a certificate to confirm that.”

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Posted 2 years ago

Good Afternoon Resound Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and correspondence that you had during your renewal. In terms of what you can see on your portal, as soon as you achieve your accreditation with us your questionnaire re-opens for your renewal for next year. The reason for this is so you are able to go into your questionnaire throughout the whole year and update your documents ready for the submission 30 days before your current accreditation date. If you have any further questions on this then please get in touch with our Customer care team who would be happy to assist. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“It took a long time to sort out but we got there eventually”

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Posted 2 years ago

Good Morning ITC Concepts Ltd, Thank you for taking the time to leave us a review. We really appreciate your feedback. Were sorry to hear that you felt the process took a little longer than expected, As your business is on the standard package these lead times for accreditation can apply. We do offer a variety of packages dependant on the needs of our contractors. For example, those who are happy to wait don't need to upgrade, but for businesses where there is urgency the express package is more appropriate. Congratulations on gaining your accreditation! In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best wishes, Charlotte

Posted 2 years ago

“It would be a benefit to be able to start the renewal process earlier, by the time we have submitted the questionnaire and it has been audited the existing certificate has expired, and clients are pressing for the renewal. The scheme is is well received by all clients, the newsletters & member benefits are useful.”

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Posted 2 years ago

Good Afternoon Excel Process Systems Ltd, Thank you very much for taking time to leave a review, we accept any feedback to help us improve. Congratulations on gaining your accreditation! In terms of the renewal process you are able to complete the information required throughout the entire year, you are just unable to submit this until 30 days before your current accreditation date. This should get your renewal questionnaire to have a smoother process with us. As you have mentioned please take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

SafeContractor Reviews