SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,706 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,706 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

SafeContractor 5 star review on 24th June 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“accreditaion process was done quickly”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process was completed quickly. Congratulations on your accreditation!

Posted 4 years ago

“Helpful service. Prompt replies.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process helpful and prompt. Congratulations on your accreditation!

Posted 4 years ago

“The way some questions are worded it is hard to understand what is required and how it applies to our business”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our audit team try to ensure that they make any outstanding documentations very clear, however if at any point you have any queries about how these requirements apply to your business then please do not hesitate to contact your auditor directly, who will be happy to support you.

Posted 4 years ago

“We have been apart of the Safe Contractor Scheme for some years now. The PQQ is self explanatory and easy to complete. The staff are helpful when enquiries are made.”

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Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation for so many years. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Very good easy experience”

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Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“Staff very helpful during renewal. Made it a lot easier for my company to complete our safe contractor”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“The SafeContractor accreditation process starts with friendly phone calls from approachable members of their staff followed by completion of the on-line questionnaire which is easy to navigate. Follow up is prompt and accreditation confirmed very quickly.”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Sophie was very helpful with getting us accredited.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that Sophie was able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Helpful and patient as I only work part time and had upload information over a period of 2/4/ weeks”

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Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process was able to work around you. Congratulations on your accreditation!

Posted 4 years ago

“never any issues, quires dealt with quickly and easily, as we are unique in what we do, we don't fall into any one category, we are a bit of this and a bit of that!, no problem Safe Contractor understands what we do, and tailors to suit us, great!”

SafeContractor 5 star review on 25th November 2020

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Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that the SafeContractor audit is such a positive and collaborative experience for you.

Posted 4 years ago

“Excellent service and very helpful on all aspects of the process.”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Very professional, thorough, and helpful”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to provide you with professional and thorough support to help you successfully achieve accreditation.

Posted 4 years ago

“It was more difficult in obtaining the required information you wanted from our assessor, leading to backwards and forwards with the information needed. Several times it was at the last minute changes were required. As to some reason we had a Tuesday deadline to meet, otherwise we were told we would have to resubmit. In the end accreditation was achieved Acceptable”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our audit process consists of an initial check by a Technical Support Officer and final sign off by and Auditor. On occasion, you may be asked to supply additional information by the Auditor to ensure that you have provided all relevant documentation in place to comply with health and safety legislation. Our audit team try to ensure that they make any outstanding documentations very clear, however if at any point you have any queries about how these requirements apply to your business or the deadline to submit them then please do not hesitate to contact your auditor directly, who will be happy to support you.

Posted 4 years ago

“At first I felt overwhelmed as all the information that was required however having an advisor to guide me through the process made it so much easier as they use their knowledge to help me to completion.”

Helpful Report

Posted 4 years ago

We're so pleased that our team were able to support you and provide you with such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Very helpful”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation!

Posted 4 years ago

“Very helpful and efficient”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“A very thorough service with attention to detail. Great customer care .”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“The process and portal to submit our audit is straight forward and simple to use. We also received a call from the Auditor praising our submission which was a nice and personal touch and much appreciated.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and that our audit team were able to add a personal touch. Congratulations on your accreditation!

Posted 4 years ago

“We pay extra for the fast track support and it makes the whole process very easy, I'd highly recommend.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the fast-track service and audit process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“Linda Graham was a saint, showing great patience with us. A great boon to me sorting out our accreditation as we had a number of challenges as our cancelled office move caused issues of locating paperwork etc. Linda's patience and willingness to assist helped enormously as we were also very busy due to the cold weather & the likely second lockdown.”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that gaining your accreditation was such a positive experience thanks to Linda.

Posted 4 years ago

SafeContractor is rated 4.3 based on 2,706 reviews