SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For a renewal it took too long to assess my application, normally quicker than this it said 20 working days ( unless you pay an upgraded fee) and I had to contact after 20 days as it had not been checked. A little disappointed as normally a great service I know we are in strange times but it is like it for all businesses and we have had 6 months to sort out issues.”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. Our team endeavour to assess all questionnaires as quickly as possible and to provide as much assistance as possible. However if you would like to upgrade your package to have an express audit included or to include assistance from our team of expert IOSH and NEBOSH qualified auditors then this option is available to you also. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 4 years ago

“This was the first time I have done this, I am a small company with less than 5 employees so was a bit daunting, but thanks to the help of Linda Graham and Derek King I got there.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that Linda and Derek were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“accreditaion process was done quickly”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process was completed quickly. Congratulations on your accreditation!

Posted 4 years ago

“Helpful service. Prompt replies.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process helpful and prompt. Congratulations on your accreditation!

Posted 4 years ago

“The way some questions are worded it is hard to understand what is required and how it applies to our business”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our audit team try to ensure that they make any outstanding documentations very clear, however if at any point you have any queries about how these requirements apply to your business then please do not hesitate to contact your auditor directly, who will be happy to support you.

Posted 4 years ago

“We have been apart of the Safe Contractor Scheme for some years now. The PQQ is self explanatory and easy to complete. The staff are helpful when enquiries are made.”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation for so many years. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Very good easy experience”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 4 years ago

“Staff very helpful during renewal. Made it a lot easier for my company to complete our safe contractor”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“The SafeContractor accreditation process starts with friendly phone calls from approachable members of their staff followed by completion of the on-line questionnaire which is easy to navigate. Follow up is prompt and accreditation confirmed very quickly.”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Sophie was very helpful with getting us accredited.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that Sophie was able to support you through to successfully achieving accreditation.

Posted 4 years ago

“Helpful and patient as I only work part time and had upload information over a period of 2/4/ weeks”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process was able to work around you. Congratulations on your accreditation!

Posted 4 years ago

“never any issues, quires dealt with quickly and easily, as we are unique in what we do, we don't fall into any one category, we are a bit of this and a bit of that!, no problem Safe Contractor understands what we do, and tailors to suit us, great!”

SafeContractor 5 star review on 25th November 2020

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation! We're so pleased that the SafeContractor audit is such a positive and collaborative experience for you.

Posted 4 years ago

“Excellent service and very helpful on all aspects of the process.”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Very professional, thorough, and helpful”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to provide you with professional and thorough support to help you successfully achieve accreditation.

Posted 4 years ago

“It was more difficult in obtaining the required information you wanted from our assessor, leading to backwards and forwards with the information needed. Several times it was at the last minute changes were required. As to some reason we had a Tuesday deadline to meet, otherwise we were told we would have to resubmit. In the end accreditation was achieved Acceptable”

Helpful Report

Posted 4 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our audit process consists of an initial check by a Technical Support Officer and final sign off by and Auditor. On occasion, you may be asked to supply additional information by the Auditor to ensure that you have provided all relevant documentation in place to comply with health and safety legislation. Our audit team try to ensure that they make any outstanding documentations very clear, however if at any point you have any queries about how these requirements apply to your business or the deadline to submit them then please do not hesitate to contact your auditor directly, who will be happy to support you.

Posted 4 years ago

“At first I felt overwhelmed as all the information that was required however having an advisor to guide me through the process made it so much easier as they use their knowledge to help me to completion.”

Helpful Report

Posted 4 years ago

We're so pleased that our team were able to support you and provide you with such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“Very helpful”

Helpful Report

Posted 4 years ago

Thank you for the review and congratulations on your accreditation!

Posted 4 years ago

“Very helpful and efficient”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 4 years ago

“A very thorough service with attention to detail. Great customer care .”

Helpful Report

Posted 4 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 4 years ago

“The process and portal to submit our audit is straight forward and simple to use. We also received a call from the Auditor praising our submission which was a nice and personal touch and much appreciated.”

Helpful Report

Posted 4 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward and that our audit team were able to add a personal touch. Congratulations on your accreditation!

Posted 4 years ago

SafeContractor is rated 4.3 based on 2,688 reviews