SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very helpful team with any queries that were raised.”

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Posted 5 years ago

Thank you for your feedback, we're pleased that our team were able to help you throughout the process. Congratulations on your accreditation!

Posted 5 years ago

“The support mechanism during the process was excellent and clear. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for your feedback, we're pleased that our team were on hand to support you through to a successful accreditation!

Posted 5 years ago

“Lovely, easy to use website that allows the information to be submitted quick and easy.”

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Posted 5 years ago

Thank you for your feedback, we're pleased that you found the website easy to use. Congratulations on your accreditation!

Posted 5 years ago

“Straight forward process”

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Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“were kept informed of progress throughout”

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Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation!

Posted 5 years ago

“very simple and helpful, thank you”

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Posted 5 years ago

Thank you for your feedback, we're pleased that our team were on hand to support you through to a successful accreditation!

Posted 5 years ago

“It was a pantomime. there was no clear list regarding what was required and I needed to go through several submissions over a couple of weeks to get this closed out. Many documents were being asked for this time around which were not previously required. After the second or third time of asking, it became apparent that we had been incorrectly assigned the wrong business classification, which was why I was being chased for a load of unnecessary paperwork. After this had been established, it took another few days to convince your staff that this was the case. Considering the amount of money you charge for this service, I expected better and would certainly think it appropriate for you to offer some form of gesture to recompense the costs of my time. Gary Cook 07521495744”

Helpful Report

Posted 5 years ago

Thanks for your feedback on your experience, and please accept our apologies that you were dissatisfied on this occasion. We are always looking to improve the service that we provide and have fed this back to our Auditor Team Manager to investigate. We have ensured that our system has been noted that CDM documents are not applicable to your types of work, which should ensure that you are not asked for these unnecessary documents in the future. If you would like to discuss this further so that we can investigate the issues you experienced further then please provide us with more information here: https://safecontractor.com/feedback

Posted 5 years ago

“Excellent”

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Posted 5 years ago

Congratulations on your accreditation and thank you for your review!

Posted 5 years ago

“Very well system to use and easy to understand to achieve accreditation”

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Posted 5 years ago

Thank you for your feedback and congratulations to you on achieving accreditation!

Posted 5 years ago

“excellent support and service”

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Posted 5 years ago

Thank you for your feedback, we're pleased that our team were on hand to support you through to a successful accreditation!

Posted 5 years ago

“Its clear straight forward questions to be answered that are relevent to our business and our customers requirements”

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Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation!

Posted 5 years ago

“very professional and helpful”

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Posted 5 years ago

Thank you for your feedback - pleased that our team were able support you through to a successful accreditation!

Posted 5 years ago

“Very helpful, conversed by email mostly. Knew what was being asked for, if I had a query, very quick to respond”

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Posted 5 years ago

Thank you for your review and congratulations on your accreditation!

Posted 5 years ago

“Fast, efficient and professional. Helpful staff if you are not sure of anything, always on hand to assist.”

Helpful Report

Posted 5 years ago

Congratulations on your accreditation and thank you for your review! We're pleased that our team were on hand to assist you through the process.

Posted 5 years ago

“Thanks to Karen and Megan for there professionalism and patience”

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Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation, we're thrilled that our team were able to assist you.

Posted 5 years ago

“All ran very smoothly and very helpful.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that our team were able to help you. Congratulations on your accreditation!

Posted 5 years ago

“Very helpful from our part, and safe contractor team great”

Helpful Report

Posted 5 years ago

Thank you for your feedback on our team, we're pleased that they were able to support you throughout the process. Congratulations on your accreditation!

Posted 5 years ago

“Fast and efficient in processing my submission.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation!

Posted 5 years ago

“Generally good, but asking for new information following your initial review that wasn't requested originally is time consuming and frustrating. In our case it was a list of RICS Members. If you had asked for this in the first place, it would have saved both of us time and effort.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation! Our pre-audit process is designed to streamline the process for you and verify the documents you have submitted before passing on to our auditor team. Our auditors may sometimes ask for additional information to complete your audit - apologies that this caused you some inconvenience. When you complete your re-audit there will be notes that this is required and this should make the process faster and easier for you in future.

Posted 5 years ago

“good support speedy responses practical advice and betterment of procedures”

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Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation. We're pleased that our team were able to provide you with excellent support that led to the improvement of your H&S procedures!

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,688 reviews