SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,688 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The experience was very good - we had help along the way which was appreciated. Many thanks”

Helpful Report

Posted 5 years ago

Thank you for your feedback - pleased that our team were able to support you through to successfully achieving accreditation!

Posted 5 years ago

“Not Good, the people are polite and considerate but what they are asked to do by the company is both bureaucratic and needlessly pedantic. This is not good for customer relations”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. When completing the audit process, if you require any assistance our team are available via email and telephone and happy to support you.

Posted 5 years ago

“Very good service couldn’t do enough to help”

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Posted 5 years ago

Thank you for your review - we're pleased that our team were on hand to support you through to a successful accreditation!

Posted 5 years ago

“Very helpful and professional”

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Posted 5 years ago

Congratulations on your accreditation and thank you for your feedback!

Posted 5 years ago

“Pretty straight forward as i use my CHAS SSIP to avoid most of the duplications. My ony gripe is the associated cost applied this year however when i called and mentioned my CHAS accreditation i was then applied a reduced cost saving us £182.00!”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation. I have noted your SSIP accreditation on our system. To ensure that your discounted price is applied, at renewal please ensure that your CHAS accreditation is still active and request a 'SSIP - Deem to Satisfy' route to SafeContractor accreditation.

Posted 5 years ago

“Much easier process this year. Auditors kept me up to date with how our application was going.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - pleased that our team were able to support you through to successfully achieving accreditation!

Posted 5 years ago

“paying for the premium service is good value as this seems to speed the accreditation process”

Helpful Report

Posted 5 years ago

Thank you for your feedback - pleased that our premium service was beneficial to you and that our team were able to support you through to successfully achieving accreditation!

Posted 5 years ago

“Daunting at the start of the process, but the help and support from Rachel at safe contractor made a lot easier.”

Helpful Report

Posted 5 years ago

Thank you for your review - we're pleased that our team were on hand to support you through to a successful accreditation!

Posted 5 years ago

“Very good communication , clear and precise”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on achieving your accreditation!

Posted 5 years ago

“Pretty good Not to sure if the pre audit is required before it goes to audit proper, feels like an unnecessary extra step”

Helpful Report

Posted 5 years ago

Thank you for your review and congratulations on your accreditation! Our pre-audit process was introduced to reduce the time that the full audit takes and to ensure that the initial information submitted it correct prior to sending through to the audit team. If you need any assistance with the audit process or documentation at any point then our team are always on hand to help.

Posted 5 years ago

“Excellent service and very helpful”

Helpful Report

Posted 5 years ago

Thank you for your review - we're pleased that our team were on hand to support you through to a successful accreditation!

Posted 5 years ago

“The online Safecontractor application process is easy to understand. It is logical and relevant. and the platform works.”

Helpful Report

Posted 5 years ago

Thank you for your review - we're pleased that you found our platform easy to use and that you were able to follow the process through to successfully achieving accreditation!

Posted 5 years ago

“The process was smooth and trouble free with prompt action at your end. Much smoother than some of your competitors well done and thank you”

Helpful Report

Posted 5 years ago

Thank you for your feedback - pleased that our team were able to provide you with a smooth service and support you through to successfully achieving accreditation!

Posted 5 years ago

“Very helpful and efficient”

Helpful Report

Posted 5 years ago

Thank you for your feedback - pleased that our team were able to help you through to achieving accreditation!

Posted 5 years ago

“The people I spoke to were very helpful”

Helpful Report

Posted 5 years ago

Thank you for your review - we're pleased that our team were on hand to support you through to a successful accreditation!

Posted 5 years ago

“It was my first time using the accreditation process, and I could not have done it with out the help of Scott. He was amazing, and very helpful.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - pleased that our team were able to support you through to successfully achieving accreditation!

Posted 5 years ago

“Thorough review.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and congratulations on your accreditation!

Posted 5 years ago

“Much of the process seems to be geared to larger businesses. As a SME with just 8 employees, it seems a bit OTT. I'd like to see a 'lite' version, or similar, which is more relevant to the smaller business.”

Helpful Report

Posted 5 years ago

Thank you for your review and congratulations on achieving accreditation! I have passed your feedback to our product team who are always reviewing our processes and looking to make improvements to the way in which we operate and the service that we provide to our customers. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. Our team are available via email and telephone to provide any assistance you need throughout the process.

Posted 5 years ago

“Very easy process as we are already SSIP accredited with another provider”

Helpful Report

Posted 5 years ago

Congratulations on your SafeContractor accreditation and thank you for your feedback!

Posted 5 years ago

“Quite helpful throughout the process. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that our team were on hand to support you through to a successful accreditation!

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,688 reviews