Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,398 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“With a favourable discount over the bank holiday weekend I was able to buy my favourite shoes at the best price available. No delivery charge either. Prompt despatch and speedy delivery by Royal Mail. Great service.”

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Posted 6 days ago

“Always good service in store and v efficient on line”

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Posted 6 days ago

“Excellent service product and delivery”

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Posted 1 week ago

“Excellent service.Good shopping experience.”

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Posted 1 week ago

“they always deliver”

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Posted 1 week ago

“A pleasure to purchase from. Keen pricing, speedy delivery and hassle free returns.”

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Posted 2 weeks ago

“Have been wearing Brooks for many years and I always buy them from Run and Become. Great Service, fast delivery and so much helpful information on the website about the shoes and running in general. They are a wonderful in person business too!”

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Posted 2 weeks ago

“Very prompt delivery to a very remote place. Everything needed for returns ( not required in this case) came with the product. Very pleased.”

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Posted 2 weeks ago

“This does the job perfectly for me. I’d purchased one without a zip but exchanged for the zipped pocket which is more secure. Quick dispatch, no problem with the exchange; very happy.”

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Posted 2 weeks ago

“Super efficient service and communication about delivery. Husband absolutely loved the product as first time he has tried the 2X wider fitting! Thank you.”

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Posted 3 weeks ago

“Great price & very fast delivery”

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Posted 3 weeks ago

“Shorts fitted really well, the side pockets proved extremely comfortable for phone and soft flask. The inner lining is a bit on the warmer side which will be great for autumn/winter but not as comfy for the warmer months”

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Posted 4 weeks ago

“Bought a pair of Hoka second time I have bought from Run and Become although the last time was 5 years ago. Excellent and prompt service”

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Posted 1 month ago

“We love Run and Become over many many runs and years - both online and instore”

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Posted 1 month ago

“Excellent service, quick delivery”

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Posted 1 month ago

“Well done! As usual, Run and Become came through with my order and provided great running shoes! Thanks for always being my reliable “go to” for my running gear.”

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Posted 1 month ago

“A great shop providing for people who run and walk and need support with this. I wouldn't go anywhere else.”

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Posted 1 month ago

“Excellent customer service in providing for easy free returns. Unfortunately the shoes didn't suit me. Now waiting for painless refund but am sure it will be ok when they get the shoes back.”

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Posted 1 month ago

“Very good. I would buy from here again. Had to return shoes that didn't fit, and it was quick and easy.”

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Posted 1 month ago

“I should think this is the 5th pair of shoes (among other things) I've bought from Run&Become. Excellent service as ever - straightforward and professional - highly recommended!”

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Posted 1 month ago

Run and Become is rated 4.9 based on 3,398 reviews