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Run and Become Reviews

4.9 Rating 3,377 Reviews
98 %
of reviewers recommend Run and Become
4.9
Based on 3,377 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Run and Become Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent from start to delivery
Helpful Report
Posted 19 hours ago
As ever the staff were fantastic, friendly and professional. As soon as the member of staff approached me I informed them exactly what I was after and they checked on the system and went and got my trainers. They double checked all was OK and fitted well. Payment was easy.
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Posted 3 days ago
Thoughtful and prompt service! I’m a fan!
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Posted 5 days ago
Quick service, good shoes
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Posted 5 days ago
Easy to order via the website. Very quick despatched and delivery. Can not fault the service .
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Posted 6 days ago
Good service, delivered on time which was great.
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Posted 1 week ago
The most knowledgeable and friendly staff. There are no adjectives or superlatives that can describe the high levels of customer service that your staff provide every time I hope in store. Thank you.
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Posted 1 week ago
Very pleased with my Brooks shoes. Exactly as described. Arrived a day later than I thought but that's Royal Mail for you and delivery was free.
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Posted 1 week ago
I have bought at least five pairs of vegan trainers from Run and Become and can't imagine buying them from anywhere else. They are comfortable, well-fitting and last for quite a while.
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Posted 1 week ago
Have purchased trainers from here before. The customer services was very good. The trainers came on time and well packaged. Very happy woth my purchase
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Posted 1 week ago
Quick delivery, well price and good fit.
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Posted 1 week ago
I always want to support an independent running shop where possible, even though it’s more expensive. Last time I was there, there was a bit of a misunderstanding as I was told I couldn’t return a pair of shoes I’d bought (even though another member of staff said I could a few days previously). Turns out you can return online orders (I’d ordered online to pick up in store) but not in-person purchases, so in the end I was allowed to return them. However, I have to say the experience has put me off a little as I was a bit stumped as to what I could have spent a credit note on given they don’t have the widest range of brands / shoes. Some staff members are absolutely lovely whereas some seem pretty disengaged / bored so I think your experience in the shop can depend on the day.
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Posted 2 weeks ago
Excellent range of products and service, very happy
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Posted 2 weeks ago
Quality spikes at a good price - rapid delivery - very pleased!
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Posted 3 weeks ago
I changed the order after submitting it. Staff immediately responded, and sent out the requested items straight away.
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Posted 4 weeks ago
I ordered a new pair of ON Running shoes online from Run and Become. I found the online process easy to use and received my new shoes the next day.
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Posted 4 weeks ago
Fabulous service. Ordered my new running shoes and they arrived on time.
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Posted 1 month ago
Great products and awesome delivery
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Posted 1 month ago
Brilliant service. I always go back for the same shoe each year and someone is always there to help by email and telephone and the delivery is great and speedy.
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Posted 1 month ago
Excellent service, as usual. Ordered and delivered in 48 hours.
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Posted 1 month ago
Run and Become is rated 4.9 based on 3,377 reviews