Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,367 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,367 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, well price and good fit.”

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Posted 3 days ago

“I always want to support an independent running shop where possible, even though it’s more expensive. Last time I was there, there was a bit of a misunderstanding as I was told I couldn’t return a pair of shoes I’d bought (even though another member of staff said I could a few days previously). Turns out you can return online orders (I’d ordered online to pick up in store) but not in-person purchases, so in the end I was allowed to return them. However, I have to say the experience has put me off a little as I was a bit stumped as to what I could have spent a credit note on given they don’t have the widest range of brands / shoes. Some staff members are absolutely lovely whereas some seem pretty disengaged / bored so I think your experience in the shop can depend on the day.”

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Posted 6 days ago

“Excellent range of products and service, very happy”

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Posted 1 week ago

“Quality spikes at a good price - rapid delivery - very pleased!”

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Posted 2 weeks ago

“I changed the order after submitting it. Staff immediately responded, and sent out the requested items straight away.”

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Posted 2 weeks ago

“I ordered a new pair of ON Running shoes online from Run and Become. I found the online process easy to use and received my new shoes the next day.”

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Posted 2 weeks ago

“Fabulous service. Ordered my new running shoes and they arrived on time.”

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Posted 3 weeks ago

“Great products and awesome delivery”

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Posted 1 month ago

“Brilliant service. I always go back for the same shoe each year and someone is always there to help by email and telephone and the delivery is great and speedy.”

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Posted 1 month ago

“Excellent service, as usual. Ordered and delivered in 48 hours.”

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Posted 1 month ago

“Good, fast service with an excellent range of sizes available. Couldn’t ask for better”

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Posted 1 month ago

“The belt for running was so hot when I tried it on that it was impossible to actually use when I was running.”

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Posted 1 month ago

“I was looking for Brooks16 Running shoes and located them on the Run and Become website. They arrived very quickly, tried them on a 10K run, and they are perfect”

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Posted 1 month ago

“Shoes delivered promptly and well packaged.”

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Posted 1 month ago

“Great customer service”

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Posted 1 month ago

“Quick delivery and item as described.”

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Posted 1 month ago

“The only store that had in stock the product I wanted, and super fast delivery. Thanks very much, great service.”

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Posted 1 month ago

“Fantastic service, very friendly, helpful and knowledgeable staff. Excellent range of running shoes and other gear. A really great running store. Thank you’”

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Posted 1 month ago

“Great choice of gear at competitive prices and fast delivery.”

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Posted 1 month ago

“Order some running spike as locally couldn’t source any, paid for quick delivery and they arrived as promised. Fitted great. Great service.”

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Posted 1 month ago

Run and Become is rated 4.9 based on 3,367 reviews