Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,435 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pair of Brooks Adrenaline GTS 22 4E running shoes - I already knew the size that would fit me perfectly - and they arrived promptly on the day after next (since the order was placed after 3 pm) as promised.”

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Posted 2 years ago

“Excellent service once again”

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Posted 2 years ago

“Fantastic service and expertise”

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Posted 2 years ago

“The service was excellent and the staff were very welcoming when we entered the store. The staff were knowledgeable, and gave great 1-1 care and attention and offered me multiple different options of footwear to try before I made a decision.”

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Posted 2 years ago

“Brilliant Company Thanks Eric”

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Posted 2 years ago

“easy to order. super fast delivery. Thanks”

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Posted 3 years ago

“Rapid delivery, no fuss and a fantastic product.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Good choice of sizes especially for larger sized feet. Easy to order, Good communication throughout and fairly prompt delivery”

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Posted 3 years ago

“Love the ethos of the company. Always try and buy from there. Was so sad when the Edinburgh shop closed. Love the Hokas I’ve bought. Was first introduce to Hokas by Run and Become. A bit disappointed the free massage gadget with Hokas didn’t come with delivery”

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Posted 3 years ago

“I was sad to see the Cardiff branch closing down earlier this year. I have been a satisfied customer ever since it opened many years ago. That said I am very happy with my recent online purchase. The NB 860's are a tried and tested trainer for me and hopefully, I will be able to replace them again when the time comes. Many thanks.”

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Posted 3 years ago

“I suddenly needed trainers before going away for a race. I didn't have time to come to the shop so I just ordered the same pair I had before. Run and Become had the shoes for the cheapest price (with my members loyalty discount!) and I could get next day delivery using a courier (as royal mail were on strike). They arrived next day by 9.30am and exactly what I wanted (size/colour/wide etc.).”

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Posted 3 years ago

“Excellent running shoes,perfect for my bunion.”

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Posted 3 years ago

“Always good service, after ordering, received call that shoes were out of stock, but quickly followed up with call saying that they had found a pair. Many thxs, have used NB’s for years, not good news when heard that Edinburgh store had to close.”

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Posted 3 years ago

“Easy to order and very quick delivery - thanks”

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Posted 3 years ago

“Excellent service. Very good prices and great range of products!”

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Posted 3 years ago

“Run and Become give excellent advice, and have great products at a fair price.”

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Posted 3 years ago

“Excellent service, as always.”

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Posted 3 years ago

“Rapid delivery - products as good as I hoped. Was a customer way back when at your original shop - now shopping more online......just as good!”

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Posted 3 years ago

“I wasn’t sure what spoke to but for my 9 year old and the lady on the phone was extremely helpful and knowledgable”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,435 reviews