Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,468 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service. Easy returns process for shoes that don't fit. Good shoes!”

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Posted 3 years ago

“Very quick delivery, well packaged and good prices for quality equipment. Recommended”

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Posted 3 years ago

“Always super helpful in store, so try to buy from them online too. Quick and easy delivery and returns - thanks”

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Posted 3 years ago

“My second purchase from run and become. I telephoned the shop, ordered my running shoes and they were posted out and delivered within a couple of days. Excellent service”

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Posted 3 years ago

“Great trainers. Loved the Run and Become shop in Cardiff.”

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Posted 3 years ago

“Great range, fair prices, and lovely knowledgeable staff.”

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Posted 3 years ago

“Great price and quick delivery. Excellent service as usual”

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Posted 3 years ago

“Excellent service. Order accurately fulfilled. Arrived quickly.”

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Posted 3 years ago

“I was very happy with the service of Run and become. I used to shop at the Cardiff branch! I had a good working relationship with them. And did some work for them seminars. Excellent service as always! Happy new year to all. Bernie Plain MBE”

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Posted 3 years ago

“Excellent! Speedy delivery, brilliant price and great product”

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Posted 3 years ago

“Ordered a pair of Brooks Adrenaline GTS 22 4E running shoes - I already knew the size that would fit me perfectly - and they arrived promptly on the day after next (since the order was placed after 3 pm) as promised.”

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Posted 3 years ago

“Excellent service once again”

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Posted 3 years ago

“Fantastic service and expertise”

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Posted 3 years ago

“The service was excellent and the staff were very welcoming when we entered the store. The staff were knowledgeable, and gave great 1-1 care and attention and offered me multiple different options of footwear to try before I made a decision.”

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Posted 3 years ago

“Brilliant Company Thanks Eric”

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Posted 3 years ago

“easy to order. super fast delivery. Thanks”

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Posted 3 years ago

“Rapid delivery, no fuss and a fantastic product.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Good choice of sizes especially for larger sized feet. Easy to order, Good communication throughout and fairly prompt delivery”

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Posted 3 years ago

“Love the ethos of the company. Always try and buy from there. Was so sad when the Edinburgh shop closed. Love the Hokas I’ve bought. Was first introduce to Hokas by Run and Become. A bit disappointed the free massage gadget with Hokas didn’t come with delivery”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,468 reviews