Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,464 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,464 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Complete choice of shoe size. 16 year old son estatic 4days order to delv Many thanks 😊 😀😀😀”

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Posted 2 years ago

“quick delivery and my son is thrilled with the spikes”

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Posted 2 years ago

“I bought a pair of trainers probably over 10 years ago from the Cardiff store and was completely amazed by the expertise when fitting the perfect trainer. So much so, they lasted such a long time and saw me through a triathalon and many half marathons. After so much time, I was in desperate need in a new pair. I would have travelled two hours to Cardiff for a fitting however the store has sadly closed. However, upon searching on the web found they provided a service online. I emailed asking for advice - gave them the make and model of the trainers I had and asked for a similar pair. I received a lovely email from Marina who advised me on the best trainers similar to the ones I had. Giving me a range to choose from. Bought and worn a few times already. Exceptional service and would highly recommend!”

Run and Become 5 star review on 13th March 2023

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Posted 2 years ago

“Great customer service. I ordered the wrong size and there was no issues. Really lovely product. Would definitely use run and become again”

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Posted 2 years ago

“Great selection to choose from at great prices.”

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Posted 2 years ago

“Excellent service, the online guides are great as is return service but didn’t need to use it this time - shows fit like a dream and ran a half on them with no break in and no blisters. Always buy my running shoes from here as have wide feet (4e fit) and they always have stock!”

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Posted 2 years ago

“Ordering from Run and Become was an excellent experience - I will definitely be back!”

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Posted 2 years ago

“Good choice of shoes, even found a pair in 2e which I need for troublesome bunions.”

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Posted 2 years ago

“Great service & delivery from start to finish , easy to order off website & kept informed of status re delivery.”

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Posted 3 years ago

“The best and most professional shop. Knowledgable and super helpful staff ensure you have the perfect trainers for your needs. Excellent and highly recommended.”

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Posted 3 years ago

“Everything came as ordered. Very happy”

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Posted 3 years ago

“Right product, organised and delivered well, with good communication.”

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Posted 3 years ago

“Great running shop. Online delivery was prompt and excellent quality running vest purchased.”

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Posted 3 years ago

“Excellent service. The sales assistant went through a thorough process with me -- I tried on five pairs of shoes and gave each a brief test run, before choosing the final pair of shoes. Very courteous and helpful throughout.”

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Posted 3 years ago

“Excellent product excellent service”

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Posted 3 years ago

“Great price, quick delivery and well packaged.”

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Posted 3 years ago

“Brilliant as always, both in store and in dealing with my requests from abroad prior to visiting. See you again in a few months.”

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Posted 3 years ago

“The help and advice provide was spot on. They helped accommodate an online booking with me that fitted around me and my new born.”

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Posted 3 years ago

“Great quality clothes, fast delivery as well as a smooth return process (I had to change the size of one of the items) and fantastic customer service. Definitely 5 stars!”

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Posted 3 years ago

“Very prompt delivery by mail order.”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,464 reviews