Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,436 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,436 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery. Great service as always and a real shame not to have a store in Edinburgh now. Shoes were perfect and great to see a store that stocks size UK12.5”

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Posted 3 years ago

“Prompt service and 15% discount - win win!”

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Posted 3 years ago

“Ordering on-line was very easy and my order arrived on time. An excellent service.”

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Posted 3 years ago

“Great company, fast delivery and great service.”

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Posted 3 years ago

“Great service. I had to make a return as the shoes were a bit tight. I got a very helpful reply, information about the alternatives, and a on returning, a quick refund. Would definitely recommend as a professional and friendly company.”

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Posted 3 years ago

“This was my fifth pair of running shoes from Run and Become, and I keep coming back because I always get great products and great service. Ordered a direct replacement pair of shoes online this time, but I have had the benefit of the assessment in person previously.”

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Posted 3 years ago

“Knowledgeable, quick service online and in the shop. Great!”

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Posted 3 years ago

“Good quality products at competitive prices. Prompt delivery.”

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Posted 3 years ago

“Really good shopping experience including the fuss free returns process. Will use again.”

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Posted 3 years ago

“As always very good”

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Posted 3 years ago

“Swift delivery, good communication. Trainers are fab 👍”

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Posted 3 years ago

“The video consultation was excellent. Very clear instructions on how to do this and friendly informative advice with immediate shoe options being offered and sent out immediately. I am very happy with the service.”

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Posted 3 years ago

“Very quick delivery”

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Posted 3 years ago

“I love Run and Become. So sad to see the Edinburgh office shut.”

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Posted 3 years ago

“Good service for new running shoes”

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Posted 3 years ago

“Very happy with my purchase! Speedy delivery/good price and customer service!”

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Posted 3 years ago

“Very impressed that they were able to source the trainers I wanted before the manufacturer had officially announced their release. Quick dispatch, great click and collect handover. Very pleased”

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Posted 3 years ago

“Great online advice guiding me to a great pair of running shoes. Thank you Marina.”

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Posted 3 years ago

“Awesome!!!!”

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Posted 3 years ago

“Great product, perfect fit arrived within 48 hours!”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,436 reviews