Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,436 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,436 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered by phone without any hitches, paid by card and the running shoes were delivered quickly, well-packaged and with a helpful return label in case of any problems. This had all been explained by a very helpful assistant.”

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Posted 3 years ago

“The staff at Run and Become were amazingly helpful arranging an urgent International order of track running spikes. The above and beyond service was very much appreciated and the product arrived in time!”

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Posted 3 years ago

“A good reliable service, as always.”

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Posted 3 years ago

“Competitive on price, free delivery and arrived as expected”

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Posted 3 years ago

“I bought two Spibelts to hold our phones etc while running a half marathon. They are brilliant, you hardly know you’re wearing them and they’re easy to access. Highly recommended”

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Posted 3 years ago

“Excellent service would use it again.”

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Posted 3 years ago

“I love Run and Become. Even though I am no longer able to run I do a lot of walking for exercise and thanks to their expertise they can provide me with the specialist trainers that help protect my knees! Thank You…”

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Posted 3 years ago

“As ever, Run and Become delivers. Ordered one day, collect the next. What more can I ask of a running store. And, the staff are always very welcoming and helpful!”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Great service despite error on order. Quick returns new shoes arrived promptly, been out in them today👍”

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Posted 3 years ago

“Fab service as always. I’ve been buying from Run and Become for 25+ years. Never anything less than 5⭐️. Thanks again guys!”

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Posted 3 years ago

“Great service; if you want the right footwear, they just know what is the best for you.”

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Posted 3 years ago

“Fantastic customer service!”

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Posted 3 years ago

“Fantastic delivery times , value for money”

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Posted 3 years ago

“Been using R&G for maybe 20yrs now. Always gone into the shop, but I’ve moved out of London now. Almost impossible to buy good runners out of London (I tried). Last shoes were Brooks, so thought I’d try online a go - have bought other running gear from RG online, v easy, but cautious about shoes as you need to try, different brands fit differently. Quick and easy to buy, arrived quickly with info to return easily/labels etc - shoes fitted well so didn’t need to return, and felt confident if I had needed to. Felt like they cared that the service was good. It was. Recommended. As always. Love R&G. The best !”

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Posted 3 years ago

“I came across this site when searching online for Maurten running gels to order. Fantastic site with a lot of great gear and free UK delivery. My order arrived super fast! And when looking further around the site I found so much more info, including advice about training, stretching, injuries, tips for running marathons etc. I also love the fact how it started out as a small family business, will definitely shop from here again.”

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Posted 3 years ago

“The trainers came soon then Expected . Its the only place I can buy my son who has autism trainers from.”

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Posted 3 years ago

“Very good service, needed to return an item for exchange (still waiting but plenty time) , simple returns too. Excellent Sad to see Edinburgh store close”

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Posted 3 years ago

“Great service. Shoes arrived promptly - sent back one pair as didn't fit - postage was paid for me and refund given within 48hours.”

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Posted 3 years ago

“Easy to do business with and quick delivery”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,436 reviews