Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,436 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,436 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New running shoes were promptly available at the Victoria store for collection and were exactly as described”

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Posted 3 years ago

“Great service. I had to swap my shoes for different size. The return postage was free and the replacements arrived very quickly.”

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Posted 3 years ago

“Great efficient service from ordering to dispatch and delivery. Product arrived on time as notified. Product loved by receiver and fitted really well.”

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Posted 3 years ago

“Third time I have bought a pair of shoes from Run and Become on line excellent service. 👌”

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Posted 3 years ago

“Sorted me out quickly when another online supplier messed up. Thank you!”

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Posted 3 years ago

“Excellent service, attentive, took time to get it right - will be a return customer”

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Posted 3 years ago

“My husband went in to your shop to buy saucony trainers which weren’t in stock they found the pair he wanted ordered them for him. London sent them that day and they arrived the next day. What a service. First rate”

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Posted 3 years ago

“Great supplier. Item delivered promptly and in good condition. Will use again.”

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Posted 3 years ago

“Very speedy response when I emailed for advice. Good recommendation and very prompt dispatch and delivery”

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Posted 3 years ago

“Great shop, with great selection and knowledgeable staff. I normally buy from the shop, but this time bought it online and the item got delivered quickly. Well recommended!”

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Posted 3 years ago

“Excellent experience. Good price & very quick delivery”

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Posted 3 years ago

“Always very helpful 🙂”

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Posted 3 years ago

“Very helpful advice on getting the right supplement products to assist my daughter with her running.”

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Posted 3 years ago

“Such lovely team to engage with and super helpful. Despite ordering a size up as recommended I needed two sizes up and for the following day. With 13minutes before post cut off, a call to the team dealt with me swiftly, very professionally and the delivery arrived as promised. Like traditional, knowledgeable service always was, but rare to have these days.”

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Posted 3 years ago

“Brilliant customer service. Visited the Victoria store to exchange a pair of shoes and was immediately offered support by one of the assistants who was very helpful. Will definitely purchase from Run & Become in future.”

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Posted 3 years ago

“Great, enthusiastic and expert staff. Highly skilled and helpful. Ideal purchase made.”

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Posted 3 years ago

“Great service , good quality items & friendly.”

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Posted 3 years ago

“Been to Edinburgh shop a few times in person over the years to get shoes fitted. Always been happy with outcome. So successful last time I have just kept re-ordering same shoes online. Run and Become always seem to have shoe and size in stock at competitive price. Highly recommended.”

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Posted 3 years ago

“Great quality products; knowledgeable, prompt and efficient service as ever.”

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Posted 3 years ago

“Great work - thank you for sending the shoes quickly and safely!”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,436 reviews