Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,435 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good mail order service. Had plenty of choice for shoes.”

Helpful Report

Posted 4 years ago

“Trainers received quickly,efficiently and well within the time estimated. Great customer service and although not used thought the return process looked good also and much better than some others.”

Helpful Report

Posted 4 years ago

“Great quality for the price.”

Helpful Report

Posted 4 years ago

“Good customer service, Didn’t arrive on time but I think that was due to Royal Mail !”

Helpful Report

Posted 4 years ago

“Always a pleasure”

Helpful Report

Posted 4 years ago

“Good that you had the jacket in stock when several other stores were out of stock in my size. Delivery took until Jan 2nd so was expecting it sooner than that when I paid extra for 24 hour delivery with Royal Mail”

Helpful Report

Posted 4 years ago

“It was great to have such a choice of running shoes and the chance to return if not right”

Helpful Report

Posted 4 years ago

“Reflective running gloves were received with a prompt delivery and an efficient service. Only downside was the packaging was a bit of a giveaway as to what I'd ordered for my husband for Christmas when the item was delivered!!”

Helpful Report

Posted 4 years ago

“good service & delivery will plenty good advice..pity they don,t have stores Liverpool/Manchester”

Helpful Report

Posted 4 years ago

“Good service.”

Helpful Report

Posted 5 years ago

“I’ve recently had a poor experience with another online retailer where I missed a sales code and they will not honour a sales incentive so I will cancel the order. They will lose the sale. The reason for explaining this experience is because I never received such an experience with Run and Become - the staff in person or on the phone are helpful and the process has always been helpful. Keep up the great work! 👍”

Helpful Report

Posted 5 years ago

“Delighted with shoes 7 service”

Helpful Report

Posted 5 years ago

“Good quality running gear as advertised”

Helpful Report

Posted 5 years ago

“Good service, have no problems regarding shopping with you again.”

Helpful Report

Posted 5 years ago

“Item was same price on another website and offered free gift with order but the site was unfriendly and very difficult to order free gift so used your site instead.As I have slight injury presently have not be able to try the new shoes out yet.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Good quality”

Helpful Report

Posted 5 years ago

“Had the shoes I wanted in size and fit. 10% club discount. Arrived on time. What’s not to like.”

Helpful Report

Posted 5 years ago

“Very nice telephone skills caring”

Helpful Report

Posted 5 years ago

“Good product advice over the phone”

Helpful Report

Posted 5 years ago

Run and Become is rated 4.9 based on 3,435 reviews