Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,527 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best service I could ask The staff really well prepare,friendly and willing to find the right solution for customers Looking forward to use it again”

Helpful Report

Posted 4 years ago

“Really easy to order and delivery arrived on time. Would order again from this site.”

Helpful Report

Posted 5 years ago

“Tried their best to help me with online gait analysis, however I need a neutral shoe, but have subsequently been told no more running now until possibly after op, fingers crossed I will run again! I’m hyper mobile so am tricky to prescribe shoes for but definitely need a neutral and not support, after twenty mins wear in the home my foot was sore They issued me a refund on return, for which I’m greatful”

Helpful Report

Posted 5 years ago

“Good and reliable delivery of product.”

Helpful Report

Posted 5 years ago

“Great service, helpful staff in the phone, speedy dispatch & good communication”

Helpful Report

Posted 5 years ago

“Painless and easy experience. Shoes were as expected and arrived within the indicated time frame. I would happily buy from Run and Become again.”

Helpful Report

Posted 5 years ago

“There was a problem with the delivery, the first one was void. The emails said the order was split into 3 parts, but it was actually 2, which were delivered together.”

Helpful Report

Posted 5 years ago

“Gait analysis was great with great service. Not the cheapest around but quick delivery and easy returns”

Helpful Report

Posted 5 years ago

“very happy with the product and delivery, no complaints”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Fast efficient service”

Helpful Report

Posted 5 years ago

“Fast delivery, excellent product and great value”

Helpful Report

Posted 5 years ago

“Easy and clear instructions for the gait video was followed up by great analysis and discussion over the right trainers for me. I ordered both trainers suggested (New Balance 860 and Brookes Adrenaline) to test them out. I sent the Brookes back and received a prompt refund. Great service I highly recommend Run and Become.”

Helpful Report

Posted 5 years ago

“great shoes”

Helpful Report

Posted 5 years ago

“Have bought most of my running shoes from R&B over the years. Excellent customer service and a great range of products. Have held back from 5 stars because they can sometimes be just a bit pricey!”

Helpful Report

Posted 5 years ago

“Excellent service, particularly as I had to send back to change size. Quick turnaround and great advice given.”

Helpful Report

Posted 5 years ago

“good delivery but the timing was not accurate unfortunately.”

Helpful Report

Posted 5 years ago

“fast easy service”

Helpful Report

Posted 5 years ago

“Good website prompt information on shipping information and when trainers would be delivered”

Helpful Report

Posted 5 years ago

“Easy and fast from start to finish with no problems”

Helpful Report

Posted 5 years ago

Run and Become is rated 4.9 based on 3,527 reviews