Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,435 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Painless and easy experience. Shoes were as expected and arrived within the indicated time frame. I would happily buy from Run and Become again.”

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Posted 4 years ago

“There was a problem with the delivery, the first one was void. The emails said the order was split into 3 parts, but it was actually 2, which were delivered together.”

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Posted 4 years ago

“Gait analysis was great with great service. Not the cheapest around but quick delivery and easy returns”

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Posted 4 years ago

“very happy with the product and delivery, no complaints”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Fast efficient service”

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Posted 4 years ago

“Fast delivery, excellent product and great value”

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Posted 4 years ago

“Easy and clear instructions for the gait video was followed up by great analysis and discussion over the right trainers for me. I ordered both trainers suggested (New Balance 860 and Brookes Adrenaline) to test them out. I sent the Brookes back and received a prompt refund. Great service I highly recommend Run and Become.”

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Posted 4 years ago

“great shoes”

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Posted 4 years ago

“Have bought most of my running shoes from R&B over the years. Excellent customer service and a great range of products. Have held back from 5 stars because they can sometimes be just a bit pricey!”

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Posted 4 years ago

“Excellent service, particularly as I had to send back to change size. Quick turnaround and great advice given.”

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Posted 4 years ago

“good delivery but the timing was not accurate unfortunately.”

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Posted 4 years ago

“fast easy service”

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Posted 4 years ago

“Good website prompt information on shipping information and when trainers would be delivered”

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Posted 4 years ago

“Easy and fast from start to finish with no problems”

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Posted 4 years ago

“Quick delivery. Just wish there was a slightly bigger assortment of products.”

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Posted 4 years ago

“.................”

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Posted 4 years ago

“Good fit with a wide toe box”

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Posted 4 years ago

“I bought 2 pairs of trail shoes from Run and Become, the first set didn't fit so I retuned them and bought another 2 of a different size. Excellent customer service”

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Posted 4 years ago

“Great selection of running Gera & Fast delivery, would definitely use again”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,435 reviews