Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,528 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was same price on another website and offered free gift with order but the site was unfriendly and very difficult to order free gift so used your site instead.As I have slight injury presently have not be able to try the new shoes out yet.”

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Posted 5 years ago

“Good quality”

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Posted 5 years ago

“Had the shoes I wanted in size and fit. 10% club discount. Arrived on time. What’s not to like.”

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Posted 5 years ago

“Very nice telephone skills caring”

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Posted 5 years ago

“Good product advice over the phone”

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Posted 5 years ago

“This job done but look forward to being able to come back in person.”

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Posted 5 years ago

“Easy to order items, kept informed on when they would be delivered. Returns easily the best system ever - so efficient and simple. Thank you Run and Become.”

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Posted 5 years ago

“I always buy my running shoes from this shop. It was very busy but still provided high quality service.”

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Posted 5 years ago

“Arrived quickly as advertised, great socks”

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Posted 5 years ago

“All very efficient and friendly - happy with the shoes - no issues”

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Posted 5 years ago

“Excellent service , great choice of stock”

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Posted 5 years ago

“Very efficient and quick delivery. Great Ronhill baselayer for the colder weather”

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Posted 5 years ago

“Shoes came promptly. Could try in the safety of my own home. Returns label was included. Great service.”

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Posted 5 years ago

“Goods arrived very quickly. Easy to order too . Great”

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Posted 5 years ago

“All very straight forward to place my order. Item arrived on time, I was kept informed of the progress of my order throughout.”

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Posted 5 years ago

“Trainers arrived quickly. I ordered a size and a half larger and they are a perfect fit. Great trainers, really comfy to run in.”

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Posted 5 years ago

“Would be good to get confirmation received notifications and timescales for delivery. Didn’t have confirmation of order until notification from Royal Mail.”

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Posted 5 years ago

“Run and Become are incredibly helpful both online and in their Cardiff store. Ordering and delivery are easy, as are returns. The only reason I gave 4/5 is because they don't stock wide fit women's trail shoes (other than Hokas) in store, which meant I had to buy three pairs to try on and send two back. While I was in a position to do this, a lot of people don't have over £300 spare so they can try on shoes and then wait for refunds. That said, they process things really quickly, and I will continue to buy my running shoes here.”

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Posted 5 years ago

“Fantastic customer service and advice on the phone - bought 3 pairs so I could try on at home. Think you could helped me with which brands come up small (ASICS and Saucony) as had to post back two pairs for the bigger size. Need stronger bags for the return as I wasted a lot of parcel tape. Nice touch complimentary biscuit and free return welcome”

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Posted 5 years ago

“Easy to search website and ordering process.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,528 reviews