Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,435 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This job done but look forward to being able to come back in person.”

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Posted 5 years ago

“Easy to order items, kept informed on when they would be delivered. Returns easily the best system ever - so efficient and simple. Thank you Run and Become.”

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Posted 5 years ago

“I always buy my running shoes from this shop. It was very busy but still provided high quality service.”

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Posted 5 years ago

“Arrived quickly as advertised, great socks”

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Posted 5 years ago

“All very efficient and friendly - happy with the shoes - no issues”

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Posted 5 years ago

“Excellent service , great choice of stock”

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Posted 5 years ago

“Very efficient and quick delivery. Great Ronhill baselayer for the colder weather”

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Posted 5 years ago

“Shoes came promptly. Could try in the safety of my own home. Returns label was included. Great service.”

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Posted 5 years ago

“Goods arrived very quickly. Easy to order too . Great”

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Posted 5 years ago

“All very straight forward to place my order. Item arrived on time, I was kept informed of the progress of my order throughout.”

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Posted 5 years ago

“Trainers arrived quickly. I ordered a size and a half larger and they are a perfect fit. Great trainers, really comfy to run in.”

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Posted 5 years ago

“Would be good to get confirmation received notifications and timescales for delivery. Didn’t have confirmation of order until notification from Royal Mail.”

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Posted 5 years ago

“Run and Become are incredibly helpful both online and in their Cardiff store. Ordering and delivery are easy, as are returns. The only reason I gave 4/5 is because they don't stock wide fit women's trail shoes (other than Hokas) in store, which meant I had to buy three pairs to try on and send two back. While I was in a position to do this, a lot of people don't have over £300 spare so they can try on shoes and then wait for refunds. That said, they process things really quickly, and I will continue to buy my running shoes here.”

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Posted 5 years ago

“Fantastic customer service and advice on the phone - bought 3 pairs so I could try on at home. Think you could helped me with which brands come up small (ASICS and Saucony) as had to post back two pairs for the bigger size. Need stronger bags for the return as I wasted a lot of parcel tape. Nice touch complimentary biscuit and free return welcome”

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Posted 5 years ago

“Easy to search website and ordering process.”

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Posted 5 years ago

“Well impressed with service. Please amend my surname to read Kobia-Amanfi and not Kobia-Anafi”

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Posted 5 years ago

“It is a good replacement for the Nike Zoom Structure 20 that I previously owned”

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Posted 5 years ago

“Great service throughout, fast delivery and good communication up until items delivered all the way to lil ol NZ! I’ll be back!”

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Posted 5 years ago

“good delivery, well packaged”

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Posted 5 years ago

“Tried to place an order online to get the recent 20%off but was not getting anywhere. Called up the London store and ordering couldn’t be more easier as spoke to a person in store straight way. Order placed with 20% off non sale items, received all the items. Couldn’t be more pleased.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,435 reviews