Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“What I wanted at a good price, speedy service”

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Posted 6 years ago

“Speedy delivery and easy returns process”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“Great service fab trainers”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Really good personal service”

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Posted 6 years ago

“Great products, great prices, excellent customer service.”

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Posted 6 years ago

“Great product, excellent communication and fast delivery! I’ll come and visit the store!”

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Posted 6 years ago

“Run and Become in Eccleston Street is the very best shop I have ever been in. Everyone who works in the shop is very helpful and knowledgeable about all the trainers . The first time I came to the shop I was helped to choose the best trainers for my requirements. Brooks GTS 18 then next time GTS 19 and I have just purchased Brooks GTS 20. I am extremely pleased with everything and intend to continue to take advice and buy my trainers from the lovely people at Run and Become. Thank you very much. Mike”

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Posted 6 years ago

“Good Shoes at a good price”

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Posted 6 years ago

“Found what I was looking for, had been looking for particular spikes and they were the best price. Fast delivery will be using them again.”

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Posted 6 years ago

“Fantastic service -- swift and informative dispatch information and tracking. Will definitely use again online, and ideally in-store too. Highly recommended.”

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Posted 6 years ago

“Found online, price was good and service efficient kept in loop from order to receiving shoes. Would buy from again.”

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Posted 6 years ago

“Fast and efficient service. Great returns policy.”

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Posted 6 years ago

“Went into the Edinburgh shop on Christmas Eve. Very thorough discussion and advice though sometimes it went over my head. Trainers were not in stock but delivered promptly before New Year. Great service.”

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Posted 6 years ago

“Lots of choice on the website. Product descriptions good with helpful size guidelines. Item arrived when promised. Fits perfectly and I'm very happy with it.”

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Posted 6 years ago

“I am so impressed with Run and Become! This was only my second purchase with the store- and my first online purchase. They sent the items very quickly, and had even packaged them nicely, which was very helpful, since they were for a Christmas Present! Truly a customer service driven company! Well done guys!”

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Posted 6 years ago

“25 years after my last purchase from Run and Become (Palmer Street), I have returned to buy running kit, this time for my children. Good to see that the service is as good as it ever was.”

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Posted 6 years ago

“Great customer service Nd always updated as to where the order was at each stage”

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Posted 6 years ago

Run and Become is rated 4.9 based on 3,465 reviews