Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with the professional and friendly service provided by Run & Become. I will always buy my trainers from them in future.”

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Posted 5 years ago

“I was put on to run and become by a fellow running forum member as they were taking pre orders for the Saucony endorphin pros mk2. Their customer service was excellent with emails updates and a personal phone call to complete the sale once my shoes were in stock. 48h free postage included so very happy.”

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Posted 5 years ago

“Excellent service, thank you, I will definitely buy again from you in the future.”

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Posted 5 years ago

“The shoes arrived within 5 days and I love them. Especially like the stretchy laces. I like supporting local businesses especially when service is so good.”

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Posted 5 years ago

“Great service quick and efficient”

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Posted 5 years ago

“Excellent helpful chat prior to the purchase. Quick collection. Still to try the shoes outdoors but they're looking fine indoors.”

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Posted 5 years ago

“Thoroughly recommend Run & Became. Had a great online gait analysis which has given me running shoes that I love. Great service!”

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Posted 5 years ago

“I am really impressed with this company. No quibble returns, prompt delivery and very efficient service. I will use them again.”

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Posted 5 years ago

“arrived on time. website worked fine. happy with the service”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Love supporting a small independent retailer. And it’s worth doing so because the service is 10/10”

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Posted 5 years ago

“Brilliant service, running shoes cam up small but I returned and they sent a bigger size out straight away”

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Posted 5 years ago

“The online / phone gait analysis option was just great. Staff were friendly, helpful, knowledgeable -- and I ended up with a great pair of shoes. Full marks.”

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Posted 5 years ago

“Very smooth and hassle free process from ordering on the website to reciveing my order. Excellent service.”

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Posted 5 years ago

“Brilliant company, staff are so friendly and helpful, nothing is too much trouble. Online or in store you’ll be guaranteed the very best service😊”

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Posted 5 years ago

“Fabulous service, expert knowledge and the perfect range of products...every runner should check out Run and Become”

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Posted 5 years ago

“Fantastic service. Ordered Saturday, delivered Monday”

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Posted 5 years ago

“Unparalleled service!”

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Posted 5 years ago

“Online gait analysis process really worked. Didn’t take too longer and resulted in me buying some excellent trainers”

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Posted 5 years ago

“Great customer service and range of products.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews