Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love run and become, it's the best running shop in London. Great range of gear and accessories and you can get small bits posted out if you spend more than £10. Excellent service as usual.”

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Posted 5 years ago

“Run and Become is a great shop - very knowledgeable staff!”

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Posted 5 years ago

“Highly recommended! Great service from Run and Become. Initially got in touch to have my gait analysed and the whole process from start to finish was very impressive. Petra was brilliant and very knowledgeable. Purchased my runners there and then and they arrived the next day. I couldn't be happier with them - they're perfect! Thank you Petra! Thank you Run and Become! :)”

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Posted 5 years ago

“great service and fast delivery”

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Posted 5 years ago

“I love my new Hoka trainers! Excellent support and my dodgy knees are feeling soothed already- the cushioning is working a treat! Go up a half size, they're a neat fitting shoe.”

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Posted 5 years ago

“Ordered a jacket in February. The item arrived promptly, was well packaged and was described accurately in the advert b”

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Posted 5 years ago

“quick service ,good product, very pleased with my purchase”

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Posted 5 years ago

“I had bought running shoes a few years back so wanted to ensure I could buy them again as they had been perfect , I had the make model and size, I enquired on their website giving my info and was supplied with the current name, make,model with a link to view their product. I had explained that it was not my usual mode of purchase buying online so was very hesitant to make the purchase.( more mature runner!) I now felt confident to make the purchase and after a delay on myside was able to buy them on their sale , so a win for me. Shoes delivered, no hassle and already out running perfect ending.”

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Posted 5 years ago

“Great service and competitive pricing, will be using them again for sure”

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Posted 5 years ago

“Excellent service. Very quick delivery, and nice easy process for returning the shoes that didn't fit.”

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Posted 5 years ago

“Fast service great product many thanks”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Another Great customer service from Run and Become”

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Posted 5 years ago

“Truly excellent service - helpful and friendly and sorted out some great ASICS trainers”

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Posted 5 years ago

“Brilliant company, great selection of products and quick delivery.”

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Posted 5 years ago

“Love Run and Become shop but obviously cannot go in just now.Great choice online, good prices, speedy delivery. Unfortunately there was a lot of snow so Royal Mail were unable to deliver for over a week. But usually get delivery in 2 days.”

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Posted 5 years ago

“Quality products, prompt delivery. Recommended.”

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Posted 5 years ago

“Excellent customer service by super friendly staff. The gait analysis is what introduced me to Run and Become, newly introduced to running it can be daunting asking for advice but the staff were very helpful. The free delivery and returns is such a good service and being allowed to test your trainers outside for a few mins (clean and dry conditions obviously) is fantastic. I ended up keeping 2 pairs of the 9 pairs ordered as I couldn't choose and the returns process and speed of refund is excellent. Loyalty discounts will keep me coming back! Thank you”

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Posted 5 years ago

“Had the shoes I was looking for in stock and dispatched the order quickly. The order arrived on the suggested delivery date.”

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Posted 5 years ago

“Please see previous”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews