Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,528 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only made one purchase so far but was very happy with the service. I bought a pair of Altra Torin 4.0 shoes which were too small when they arrived. I returned them asking for a replacement pair that were half a size bigger - and they arrived within the week.”

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Posted 5 years ago

“Good information on website and stock availability. Really quick delivery and quick refund on a returned pair of shoes that didn’t fix. Top marks.”

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Posted 5 years ago

“Good advice, impartial. Helpful customer service.”

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Posted 5 years ago

“Excellent website, good delivery, good product accuately described. Jon”

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Posted 5 years ago

“I spoke to one of the team on the phone to do a gait analysis having sent in film of myself. The lady was so helpful and informative. I found her knowledge and advice really useful in choosing a shoe and not at all pushy. It was tricky to make a decision without being able to try on the shoe so I was able to order two pairs and return the ones I didn’t choose. I am in love with the trainers that were recommended and it was really easy to return the unwanted pair, the money was refunded really quickly too. Really friendly and helpful service and really happy with the Saucony trainers I bought.”

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Posted 5 years ago

“Nice quality product. Prompt delivery. True sizing.”

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Posted 5 years ago

“Really good service and order arrived super quick. The shoes are great too!”

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Posted 5 years ago

“Quick and efficient, will defo by trainers from them again”

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Posted 5 years ago

“Fair prices, excellent service and quick delivery.”

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Posted 5 years ago

“Wow, if anyone I know needs help and advice I will signpost them your way. I had a great chat after sending in my gait analysis videos, which was very well explained and simple to follow, and advised on a pair or two of shoes to think about. I ordered both plus another I would have picked normally, and wow the delivery was quick, the shoes advised were fab (hard decision to choose) and the returns of those I didn’t want was great. All round great service and will use again :) thank you. Krystie”

Run and Become 5 star review on 16th February 2021

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Posted 5 years ago

“Absolutely fantastic service. Will be ordering from you in the future.”

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Posted 5 years ago

“Good price, reliable delivery”

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Posted 5 years ago

“Never heard of these guys before and they popped up on one google search for Salomon ADV skin 12’s I called them to confirm they had stock. The lady said yes in the colour I want in Edinburgh and it was shipped down. Small business well run I will support them in future and I urge other runners to do the same Regards Grant”

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Posted 5 years ago

“The member of staff who did my online gait analysis was very helpful and informative, and considered all my needs carefully in order to help me order the best running shoes for me. I’m very happy with the Brooks pair that I chose - they’re a great fit, and very comfortable. Thank you!”

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Posted 5 years ago

“Will definitely order from here again. Service was great, free delivery and free return for an exchange, trainers turned up really quick”

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Posted 5 years ago

“Excellent service, completed the online gait analysis and the shoes are great for me!! On my way to doing 5k’s! Thank you!”

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Posted 5 years ago

“Great choice of runners and speedy delivery.”

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Posted 5 years ago

“Extremely prompt shipping and delivery and always good range and stock.”

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Posted 5 years ago

“I was very impressed with the professional and friendly service provided by Run & Become. I will always buy my trainers from them in future.”

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Posted 5 years ago

“I was put on to run and become by a fellow running forum member as they were taking pre orders for the Saucony endorphin pros mk2. Their customer service was excellent with emails updates and a personal phone call to complete the sale once my shoes were in stock. 48h free postage included so very happy.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,528 reviews