Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,439 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,439 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Probably the best customer service I have ever encountered, nothing is too much trouble, advice is fantastic and after care goes over and beyond”

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Posted 4 years ago

“Great service. Great shop. Lovely people”

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Posted 4 years ago

“It was as great. My athletes love in it. Gonna buy again”

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Posted 4 years ago

“Gloves came so fast and they're great quality.”

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Posted 4 years ago

“Excellent service with a follow up phonecall checking something and next day delivery.Highly recommend their experienced team.”

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Posted 4 years ago

“Great service in the shop and online. Friendly experts who take time to ensure you get the right product.”

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Posted 4 years ago

“Brilliant simply brilliant! Thats Run and Become for you. I have used their shop for well over 30 years and noticed that they now have an online service, which was offering Saucony Endorphin Speed 2 at a very competitive price. The best in fact! They arrived in a couple of days and I'm delighted with how fast they are.....zip zip zip. Great stuff thanks guys and girls at R & B Nickxx”

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Posted 4 years ago

“Very quick and efficient service, shoes arrived within a few days of being ordered.”

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Posted 4 years ago

“Good prices, efficient and delivered when expected!!”

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Posted 4 years ago

“Excellent service and delivery time. The item ordered seems very good but it’s a Christmas gift so not tried and tested yet.”

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Posted 4 years ago

“Really great service getting running spikes for my two boys. Great knowledge and advice.Stayed open late to help too…on a Friday!”

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Posted 4 years ago

“As always, fantastic customer service from all the staff. I happily travel from Glasgow to Edinburgh just to visit the store for all my running needs and always get superb advice on running shoes.”

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Posted 4 years ago

“always very helpful, friendly and knowledgeable staff.”

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Posted 4 years ago

“Extremely helpful staff on phone, the order came through very quickly, great service. Highly recommended.”

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Posted 4 years ago

“Excellent service as ever 👍”

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Posted 4 years ago

“Great service and communication.”

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Posted 4 years ago

“Ordered a pair of shoes online and visited the London shop a couple of days later to collect them. Email communication excellent and I will be happy to buy shoes/kit from Run & Become in the future.”

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Posted 4 years ago

“Great price and quick delivery for a pair of Saucony trail shoes!”

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Posted 4 years ago

“Well I had ordered my spike shoes and the whole process was very quick and I thank run and become for having a good delivery service to its customers”

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Posted 4 years ago

“Great service and good discounted product”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,439 reviews