Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,360 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website and order trainers. However on both occasions when I pressed 'Pay' the 'timer' ran out so no order placed which was very frustrating. What was then good was Run and Become contacting me the next day asking if I had a problem placing the order and holding it for me. I was then able to complete the purchase and the trainers arrived very quickly via DHL. was there a problem with the website???”

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Posted 5 years ago

“No problems with anything throughout the selection, ordering and delivery process. Ordered a running vest which arrived within 4 days and was exactly what I wanted 👍”

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Posted 5 years ago

“Really pleased with service and goods. One of the items took a little longer to be delivered but that is the only negative. Always go to R&B as good value and consistent”

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Posted 5 years ago

“love the bag”

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Posted 5 years ago

“The website was very clear and easy to use. The product I bought was not quite what I wanted but can live with it”

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Posted 5 years ago

“I liked the customer service in letting me know that one of the pairs of shorts ordered were smaller than usual so I cancelled this part of the order. I have yet to receive a refund”

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Posted 5 years ago

“Shopping with Run and Become for over a decade now. Staff have always been knowledgeable, efficient and kind.”

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Posted 5 years ago

“I found the advice on the website clear and useful and definitely influenced my purchase. No delays with delivery either, which a lot of retailers are struggling with right now.”

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Posted 5 years ago

“I had to return the shoes sadly because they were just a bit too small. They look great, but the fit is not quite true to size. It might be worth indicating this on the website.”

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Posted 5 years ago

“Very slight Flip flop effect at front of shoe when running, Only noticeable when after running some distance ( 10 miles ) caused blister on my big toe as the front of the carbon plate vibrates off toe. But otherwise great show for 10K. Hopefully the flip flop effect will disappear when shoes have more wear.”

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Posted 5 years ago

“Great service, and free postage (over £10) was lovely as I was only buying running socks.”

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Posted 5 years ago

“Great products just a little expensive but love the recommendations. Very rapid shipping too”

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Posted 5 years ago

“The correct purchased product arrived on time. I was kept informed of the progress of the ordered item and was able to monitor its movement at all times. I rate the Run and Become service as “good” and would recommend the store to others.”

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Posted 5 years ago

“Good response to my query and speedy delivery of my new running shoes. Which fitted!”

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Posted 5 years ago

“have been buying from these guys for over a decade, very reliable and trustworthy. on line videos also worth a look to help with strains and technique”

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Posted 5 years ago

“Good service although second pair took time to arrive”

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Posted 5 years ago

“I like to support you whenever possible in return for the amount you put back into our sport, especially the Battersea Park races.”

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Posted 5 years ago

“Small purchase only. Really prompt response, service and delivery. Encouraged to shop online again.”

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Posted 5 years ago

“Comfortable and supportive”

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Posted 5 years ago

“Good trainers very comfortable”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,360 reviews