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Ruka Hair Reviews

4.4 Rating 290 Reviews
84 %
of reviewers recommend Ruka Hair
4.4
Based on 290 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Read Ruka Hair Reviews
Ruka Hair 5 star review on 8th November 2024
Paula
Ruka Hair 5 star review on 6th October 2024
Anonymous
Ruka Hair 5 star review on 6th October 2024
Anonymous
Ruka Hair 5 star review on 6th October 2024
Anonymous
Ruka Hair 5 star review on 6th October 2024
Anonymous
Ruka Hair 5 star review on 6th October 2024
Anonymous
Ruka Hair 5 star review on 6th October 2024
Anonymous
173
Anonymous
Anonymous  // 01/01/2019
Absolutely love my Ruka hair. Great service and packaging, I would highly recommend the products to friends and family.
Helpful Report
Posted 3 years ago
My second set of Ruka clip-ins. Get texture, more shedding than I would like. I wish they also came in the drawstring bag instead of the plastic zip bag that always comes apart. Super fast delivery!
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Posted 3 years ago
Awesome product! Love it. Great texture and easy to use.
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Posted 3 years ago
I used the four ayye bundle for my wedding day and it was absolutely perfect! My hair looked spectacular and full. Very impressed. It's also really sturdy and I'm sure I can use it again. I bleached it slightly to match my hair colour which was really easy.
Ruka Hair 5 star review on 13th July 2022
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Posted 3 years ago
Whole process was great! Website needs to clearly state store opening times is my only feedback
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Posted 3 years ago
Hair was nice. But wasn't the required length so I returned. And it takes "14 working days" to get a refund AFTER goods are received. Longest retail store return timeline ever šŸ˜ they should do better.
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Posted 3 years ago
I cannot fault it. I've been through a lot of human kinky curly hair in my life and this is the best. What shocks me is the softness of it yet how well it blends in with my hair, I'm a 4a/4b. It doesn't feel heavy and I bought two bundles but because of the density I only need 1 to do my whole head with a little bit of leave out for a natural look. Genuinely impressed with the quality. Thank you
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Posted 3 years ago
Amazing hair and 5 ā­ļø service will definitely order again
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Posted 3 years ago
Fantastic and best I’ve ever had but Sheds a lot.
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Posted 3 years ago
Yet to be disappointed by a Ruka purchase so watch this space! Ha!
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Posted 3 years ago
Great quality hair and quick delivery. I am very happy to see a black women-owned business that is providing products and services that are needed and of high standards. Keep the good work! :)
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Posted 3 years ago
Ruka is my favorite hair company! In addition to these new Think Silk Clip-ins, I also own the Coils on Coils clip-ins and the quality is always amazing as well as the blend. I also love that the hair arrives perfumed. I’m new to the clip-in world and one of my points of contention is styling/washing the many clip-ins. Right now, I’m using a makeshift system of hanging them on pants hangers (which aren’t super secure) to do so. I think it would be a cool idea to create a tool to easily hang clip-ins for styling, washing, and drying.
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Posted 3 years ago
Amazing hair texture but the band is too loose on my Four Ayeye headband wig.
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Posted 3 years ago
Real human hair bundles I love the curls and how it looks like my afro hair. Defo recommend Ruka
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Posted 3 years ago
Love everything you guys do!
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Posted 3 years ago
I was very excited to make my order at Ruka, finally! There were 2 things I wasn’t so happy about 1. The hair I ordered was collection only (1.5 hour journey to Stratford for a 10min interaction) 2. The person who served me seemed very uninterested in talking to me, which was evident when approaching the pop up. Once handed the bag, her back was turned to me and I left without so much as a bye/smile. I haven’t used the hair yet so happy to come back to you on this. If I do love the hair and order again if there is no delivery option I won’t be ordering. Lastly, the samples on display in Westfields seem to be old, dry and tangled, probably due to alot of touching by customers. Whilst waiting for my order to be retrieved I found myself hoping my order looked nothing like the display. So much so I took a picture. I want nothing more than for Ruka to win but operationally there are tweaks that can be made.
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Posted 3 years ago
I absolutely love the hair. Blends in so well with my natural hair when it's blow dried and straightened. The price is pretty good too
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Posted 3 years ago
I had a very good experience. Was welcomed with a friendly smile which makes all the difference.
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Posted 3 years ago
Amazing from start to finish! Ordering was seamless and the handy guides for length were invaluable. Delivery options are detailed and no questions as to what is going on. Then I got more that I expected and that led to another purchase almost a week later - I have no shame nor regret!
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Posted 3 years ago
I ordered the press’d clip ins and also have a four ayye ponytail. I genuinely love them both! It’s been so nice to be so versatile with my natural hair this year and have a break from frontals. I’ll be back for some more ponytails soon!
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Posted 3 years ago
Ruka Hair is rated 4.4 based on 290 reviews