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Ruislip Appliances LTD Reviews

4.9 Rating 1,417 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

4.9

Based on 1,417 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01895633837

Ruislip Appliances LTD 5 star review on 10th April 2024

Ruislip Appliances LTD 5 star review on 29th December 2023

Mrs Maria Golabi

Ruislip Appliances LTD 5 star review on 21st October 2023

Ruislip Appliances LTD 5 star review on 21st October 2023

Ruislip Appliances LTD 5 star review on 21st October 2023

Ruislip Appliances LTD 5 star review on 13th September 2023

Ruislip Appliances LTD 5 star review on 15th March 2023

Anna-Roda Estefani

9

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gave advice on which washing machine to get without rushing me or being pushy. So far, so good- 3 weeks later. Installed very quickly, took away my old machine and solved a problem with the pipes on the spot. Price of machine was matched to online prices but the delivery/installation/removal costs were much less so saved a good amount. Thanks!”

Posted 2 months ago

Thank you so much for taking the time to leave us a fantastic 5-star review. We are always very happy to help.

Posted 2 months ago

“It is said that good customer service can only be judged by how a company responds when things go wrong......in this instance Ruislip Appliances are five star...... I purchased a fridge freezer and arranged for it to be delivered and fitted three days later. (They offered earlier delivery if it was an emergency purchase) The fitters rang first thing on the delivery day to say they were on their way and arrived before 10am. Due to an old and now slightly warped unit this was not an easy task and the fitters did everything they could to try to complete the job, but alas the appliance would not fit properly with the cabinet doors attached. This was then followed by the realisation that the appliance itself did not work. A new fridge freezer was swiftly dispatched and installed with a minium of fuss. The installation fee was waived without any prompting and the fitter called at the end of the working day to make sure that there were no further issues. In all, with the excellent service in the showroom, the efforts of the fitters, the minimal fuss replacing the faulty unit and the follow-up call, I have no hesitation in giving Ruislip Appliances FIVE STARS and recommending them. In future they will be my first point of call when purchasing any household appliance.”

Posted 2 months ago

Thank you so much Ms Percival for taking the time to leave us such a fantastic review. We are sorry it wasn't a plain sailing experience but do always endeavour to rectify any issues for the customer with as minimal disruption as possible. Your kind comments and recommendations really do mean a lot to our small businesses, and we hope to be of assistance to you again in the future!

Posted 2 months ago

“Great service, will use again”

Posted 2 months ago

Thank you Mr Cockerell. We look forward to being of assistance in the future.

Posted 2 months ago

“Over the years I've brought my white goods from Ruislip Appliances, always found them knowledgeable and helpful on what is the value for money and most reliable product, happy with my appliance, would recommend them to friends and relatives”

Posted 2 months ago

Thank you Mr and Mrs Phillips for a fantastic 5 Star review. We really do appreciate it!

Posted 2 months ago

“Product is very good, disappointed with the service of the young sales person. He presumed that who I was with was my husband and in fact he was my brother and marked the receipt as such.showed me a microwave that was similar but it was me who pointed out three things that were not going to be the same which he then agreed (as I had bought this version of the microwave from you 12 years previously.) He said twice to us as long as you have done your due diligence on the microwave everything would be all right but with out any information from him ,what were we supposed to understand from this.? When giving me my receipt there was no thank you for my custom. He is not personable and I would not like to be served by him again and he would put a lot of people off of shopping with you. your delivery service was excellent.”

Posted 3 months ago

Thank you Mrs Hagger for taking the time and trouble to leave us a review. I apologise that you were disappointed by the level of service you received in the shop. As you can see from over a thousand 5-star reviews this is not the norm, and I can only apologise that this wasn't the case in your experience. We are extremely proud of our staff, their product knowledge and usually extremely high level of customer service. Thank you also for your kind comments regarding the delivery and installation team, and all feedback has been passed on to our staff.

Posted 2 months ago

“Our business always finds Ruislip Appliances staff very helpful in assisting us when we have a need to order household appliances. Delivery is quick and driver phones ahead when he is en route. Thank You.”

Posted 3 months ago

Thank you Mrs McKernan for your continued business and fantastic review - both are very much appreciated!

Posted 2 months ago

“My dishwasher packed-up on New Year's day. After a search online, I found the model I wanted at Ruislip Appliances. I did a very late-night online order which I wasn't sure had gone through. The next morning, after a short phone call to Ruislip Appliances, the order was dealt with promptly over the phone, and delivered on time two days later. Excellent service - highly recommended!”

Posted 3 months ago

Thank you Mr Robertson. We are extremely grateful for your business, and for leaving us a great review!

Posted 3 months ago

“Used this company several years ago so were first choice for replacement fridge/freezer. Helped me find appropriate model. Delivered in less than 24hrs of placing order. Installed quickly and old appliance removed. Totally recommend.”

Posted 3 months ago

Thank you Mr Rees, for your continued support, and for taking time out to leave us a review - much appreciated!

Posted 3 months ago

“Excellent service, good product knowledge in shop, and quick delivery, and installation.”

Posted 3 months ago

Thank you for your business, Mr and Mrs Pascoe. We are also very grateful for a fabulous review!

Posted 3 months ago

“The delivery of my Blomberg FNE154P was super quick. The guys who delivered it were really helpful, friendly and are a credit to the company.”

Posted 3 months ago

Lovey review - thank you! I will pass on your comments to the team!

Posted 3 months ago

“The most painless, unproblematic, hassle free sourcing, delivery and installation of a kitchen appliance I have ever experienced. I'd given up on finding a replacement integrated wine-cooler for my kitchen - typed in the serial number - pointed me to Ruislip appliances and it was up n chilling one week later. Boom!”

Posted 3 months ago

Love this review! Many thanks Mr Vaughan! We hope to be of assistance again in the future.

Posted 3 months ago

“I found the staff very helpful and knowledgeable regarding the appliance I was looking for and were not trying to talk me into buying a more expensive item.”

Posted 3 months ago

Thank you Mr Atkinson, for your fantastic review. We are so pleased we were able to help!

Posted 3 months ago

“Pleased with the fast delivery after ordering online. The delivery man was very polite and handled my order with care. Happy all round, thank you!”

Posted 3 months ago

We are so pleased you are happy with your purchase and appreciate you taking the time to leave us a review - Many Thanks!

Posted 3 months ago

“The guys here were very helpful as I had a query around a hub I was looking to buy. Very professional advice and I ended up buying the hob”

Posted 3 months ago

Thank you so much Mrs Thakrar for your business, and for taking the time to leave us a 5 star review!

Posted 3 months ago

“Excellent service and fast delivery. I am very happy with the purchase and haighly recommended.”

Posted 3 months ago

Thank you so much - it really does help us small local businesses to get positive 5 Star reviews and recommendations!

Posted 3 months ago

“Thanks Ruislip Appliances for your help in choosing a new cordless vacuum cleaner for me. You helped me choose just the right one as I needed something very light and easy to use. And you are local - brilliant!”

Posted 3 months ago

Thanks so much for taking the time to leave us a fantastic review Mrs Wilson. We are so pleased you are happy with your new vacuum cleaner.

Posted 3 months ago

“The technicians visiting us were polite, knowledgeable and helped us to select the correct replacement appliances. And then we received a formal quotation for replacement appliances on the same day. Could not ask for any better.”

Posted 3 months ago

Thank you Mr Ramnani for your business and for taking the time to leave us a fantastic review! We hope to be of assistance again in the future!

Posted 3 months ago

“My Neff gas hob delivered with the kitchen was completely smashed during delivery or installation. The kitchen supplier could not deliver a new one earlier than in 1-1,5 month. I searched in internet and found out the best offer from Ruislip Appliances, called them to get confirmation that they have it on stock and ordered online. They delivered the hob on the second day as was promised. The price was the cheapest I could find in the web, but a bit more expensive than from the kitchen supplier. In general I am very much satisfied with the delivery and the price. Highly recommend this company.”

Posted 3 months ago

Thanks so much for leaving us a review, we were very pleased we were able to help!

Posted 3 months ago

“The service was prompt and excellent they set up my machine so it could be used straight away and removed my old machine the service was quick and efficient well done and thank you Happy New Year”

Posted 3 months ago

Thank you for leaving a fantastic review and a very Happy New Year to you too Mrs Booth.

Posted 3 months ago

“One of the best experiences ever from a local friends supplier. I’m a repeat customer and the standards never drop. Thanks to Nick, Tristan and all the team.”

Posted 3 months ago

Thank you Mr Shabbir for your continued support and for taking the time to leave us a 5 star review!

Posted 3 months ago

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Ruislip Appliances LTD is rated 4.9 based on 1,417 reviews