Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,551 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,551 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

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“All good. Fast delivery and amazing price”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to leave us a fantastic review - we really appreciate it, and hope to be of assistance again in the future!

Posted 1 month ago

“Why buy blind on line when you can go and see the items and talk to real people, and pay the same? I’ve had a Neff Oven and Bosch fridge freezer in recent times. 100% recommend this long established business.”

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Posted 3 months ago

Thank you for your wonderful review, Mr Jansen! We’re so glad to hear that you found value in visiting our store and speaking with our team. Your recommendation means a lot to us, and we’re always here to help with any future needs. Looking forward to seeing you again!

Posted 1 month ago

“Bought a Bosch hob from Ruislip Appliances, walked in, a sensible conversation to confirm size, suitability. Purchase was smooth, they were going to fit it that day if they could, as it turned out the next day. Fitters were pleasant, professional and adjusted the worktop to fit. Done very quickly and neatly. Hob works very well, dials could be more clear visually but a very minor gripe. Oh, and a competitive price. Thank you Ruislip Appliances”

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Posted 3 months ago

Thank you for your wonderful review, Mr Bance! We're glad to hear that you had a smooth experience with us, from the consultation to the fitting. Our team always aims to provide professional service, and it’s great to know you’re pleased with your new hob. Thank you for choosing Ruislip Appliances, and we look forward to helping you again!

Posted 1 month ago

“I bought an appliance from Ricely appliances. They were very helpful when I was asking questions about the dishwasher that I might buy. The guys that came to fit the dishwasher were extremely helpful and knowledgeable. Did a very good job tidied up after themselves and we’re very professional.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to leave us a review. We hope to be of assistance again in the future.

Posted 3 months ago

“Staff very friendly & helpful & knowledgeable. Appliance delivered & installed on time as promised. Would certainly recommend them.”

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Posted 3 months ago

Thank you for your wonderful review, Mr and Mrs OShea. We're thrilled to hear that our team made your experience a positive one. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Posted 3 months ago

“Great delivery but unfortunately the £100 installation was not good. Firstly, within a couple of days the dishwasher dropped a 1/4 inch so that the door was out of alignment. I then found that there were no legs fixed to the back of the appliance which had been held up by two pieces of timber that pinched the supply feed to the fridge freezer. They trimmed the plinth which was unnecessary and so now there is an obtrusive gap between the dishwaser and appliance. All things considered, not a good job.”

Helpful Report

Posted 3 months ago

Thank you, Graham, for taking the time to share your feedback. I'm glad to hear that you had a positive experience with the delivery. However, I sincerely apologise for the issues you encountered with the installation. It’s disappointing to learn that the installation did not meet your expectations, and your comments regarding the alignment and support of the appliance are taken very seriously. We strive for high standards, and I will ensure this feedback is addressed with our team. Thank you again for bringing this to our attention, and we hope to improve your experience in the future.

Posted 3 months ago

“If you want a great product and exceptionally good sevice look no further. Great staff. & great machines……..Brilliant”

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Posted 3 months ago

Thank you so much for your fantastic review! We're delighted to hear you had a great experience with both our products and our team. Your kind words motivate us to keep providing the best service possible. We look forward to serving you again soon!

Posted 3 months ago

“The service was great.”

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Posted 7 months ago

Thank you for your kind words, Peter! We’re really glad to hear that you enjoyed our service. Your satisfaction is our priority, and we hope to assist you again in the future!

Posted 3 months ago

“An easy and troublefree purchase of a Neff Microwave from Ruislip Appliances. Seemed to be a very nice, knowledgeable, helpful and friendly team of staff. … The good price and quick availability helped as well.”

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Posted 7 months ago

Thank you for your fabulous review, David! We're delighted to hear about your smooth experience purchasing the Neff Microwave. Our team takes pride in being helpful and knowledgeable, and it’s wonderful to know that our efforts made a difference. We appreciate your kind words about our pricing and availability as well. We look forward to assisting you again in the future!

Posted 3 months ago

“Ruislip Appliances prices are always competitive and customer service is very good.”

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Posted 7 months ago

Thank you Mrs Williams, for your business and also for taking the time to leave us a fantastic review. `We hope to be of assistance again in the future.

Posted 3 months ago

“The best customer services ,very profesional and very knowledgeable”

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Posted 7 months ago

Thank you very much for your kind words, Petru! We're thrilled to hear that our team provided you with the professional and knowledgeable service we strive for. Your satisfaction is our top priority, and we can't wait to assist you again in the future!

Posted 3 months ago

“good service could improve on long distance deliveries,no communication,having to wait in all day”

Helpful Report

Posted 7 months ago

Thank you for your feedback! We're glad to hear you had a good experience with our service. We understand that long-distance deliveries can be challenging. Unfortunately, we rely on a third-party courier to deliver out of the area as we are a small independent business. Therefore, we are unable to satisfy them with our in-house staff. We appreciate your feedback and are constantly trying to improve this service; however, in the meantime, it allows out-of-area customers to benefit from our competitive products. Bare with us - it is constantly under review, and we are grateful for your business and feedback.

Posted 3 months ago

“Amazing servis, definitely recommend”

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Posted 7 months ago

Thank you so much for your amazing feedback, Oleksandra! We're thrilled to hear that you had a great experience with our service. Your recommendation means the world to us, and we can't wait to assist you again in the future!

Posted 3 months ago

“Needed a new cooker at short notice. Good selection on display on the shop. Bought and installed next working day. Excellent service.”

Helpful Report

Posted 8 months ago

Thank you for your kind words, Mr and Mrs Oxman! We’re delighted you found what you needed in our store and that we could assist you with such a quick turnaround. We hope you enjoy your new cooker! Looking forward to helping you again in the future!

Posted 3 months ago

“The only place I could find that had the fridge we needed in stock! Took care to call us before coming to make sure that the fridge was the right size, and that the doors we had would fit. Great delivery team, installed the fridge with no problems. Thank you!”

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Posted 8 months ago

Thank you so much for your kind words, Jane! We're thrilled that we could help you find the fridge you needed and ensure a smooth delivery and installation. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We hope to see you again in the future!

Posted 3 months ago

“We were very pleased with the service from Ruislip Appliances. They had the washing machine I wanted in stock and it was delivered and installed within 2 days. Happy Customer.”

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Posted 8 months ago

Thank you so much for your positive review! We're delighted to hear that you found the washing machine you wanted and that our delivery and installation service met your expectations. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

Posted 3 months ago

“Delivered on time and fitted Unfortunely would not END wash cycle, but enginer fixed the problem”

Helpful Report

Posted 9 months ago

Thank you for your review, Mr. We appreciate your feedback and are glad to hear our engineer was able to resolve the issue with your appliance promptly. If you need any further assistance, please don't hesitate to reach out. We’re here to help!

Posted 3 months ago

“I ordered my fridge freezer via telephone call very straight forward and reasonable price. Had it delivered no fuss would recommend thanks”

Helpful Report

Posted 9 months ago

Thank you for your kind review! We're pleased to hear your experience with ordering and delivery was smooth. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Posted 3 months ago

“Excellent. Cost effective and excellent knowledgeable customer service”

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Posted 9 months ago

Thank you for your excellent review, Mr Jokanani. We're delighted to hear that you found our customer service knowledgeable and cost-effective. We appreciate your feedback and look forward to assisting you again in the future!

Posted 3 months ago

“We had an excellant experience with Ruislip Appliances LTD. Communication was great, equipment was good quality and overall everything went smoothly. We had nothing to worry about We will definitely be looking forward to future experiences”

Helpful Report

Posted 9 months ago

Thank you for your wonderful review, Mr Shabbir! We're thrilled to hear that your experience with us was so positive. Great communication and high-quality equipment are what we strive for, and it's fantastic to know that everything went smoothly for you. We can't wait to assist you again in the future!

Posted 3 months ago

Ruislip Appliances LTD is rated 4.9 based on 1,551 reviews