Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,540 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,540 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service could improve on long distance deliveries,no communication,having to wait in all day”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We're glad to hear you had a good experience with our service. We understand that long-distance deliveries can be challenging. Unfortunately, we rely on a third-party courier to deliver out of the area as we are a small independent business. Therefore, we are unable to satisfy them with our in-house staff. We appreciate your feedback and are constantly trying to improve this service; however, in the meantime, it allows out-of-area customers to benefit from our competitive products. Bare with us - it is constantly under review, and we are grateful for your business and feedback.

Posted 2 months ago

“Amazing servis, definitely recommend”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing feedback, Oleksandra! We're thrilled to hear that you had a great experience with our service. Your recommendation means the world to us, and we can't wait to assist you again in the future!

Posted 2 months ago

“Needed a new cooker at short notice. Good selection on display on the shop. Bought and installed next working day. Excellent service.”

Helpful Report

Posted 7 months ago

Thank you for your kind words, Mr and Mrs Oxman! We’re delighted you found what you needed in our store and that we could assist you with such a quick turnaround. We hope you enjoy your new cooker! Looking forward to helping you again in the future!

Posted 2 months ago

“The only place I could find that had the fridge we needed in stock! Took care to call us before coming to make sure that the fridge was the right size, and that the doors we had would fit. Great delivery team, installed the fridge with no problems. Thank you!”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words, Jane! We're thrilled that we could help you find the fridge you needed and ensure a smooth delivery and installation. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We hope to see you again in the future!

Posted 2 months ago

“We were very pleased with the service from Ruislip Appliances. They had the washing machine I wanted in stock and it was delivered and installed within 2 days. Happy Customer.”

Helpful Report

Posted 7 months ago

Thank you so much for your positive review! We're delighted to hear that you found the washing machine you wanted and that our delivery and installation service met your expectations. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

Posted 2 months ago

“Delivered on time and fitted Unfortunely would not END wash cycle, but enginer fixed the problem”

Helpful Report

Posted 7 months ago

Thank you for your review, Mr. We appreciate your feedback and are glad to hear our engineer was able to resolve the issue with your appliance promptly. If you need any further assistance, please don't hesitate to reach out. We’re here to help!

Posted 2 months ago

“I ordered my fridge freezer via telephone call very straight forward and reasonable price. Had it delivered no fuss would recommend thanks”

Helpful Report

Posted 7 months ago

Thank you for your kind review! We're pleased to hear your experience with ordering and delivery was smooth. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Posted 2 months ago

“Excellent. Cost effective and excellent knowledgeable customer service”

Helpful Report

Posted 7 months ago

Thank you for your excellent review, Mr Jokanani. We're delighted to hear that you found our customer service knowledgeable and cost-effective. We appreciate your feedback and look forward to assisting you again in the future!

Posted 2 months ago

“We had an excellant experience with Ruislip Appliances LTD. Communication was great, equipment was good quality and overall everything went smoothly. We had nothing to worry about We will definitely be looking forward to future experiences”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review, Mr Shabbir! We're thrilled to hear that your experience with us was so positive. Great communication and high-quality equipment are what we strive for, and it's fantastic to know that everything went smoothly for you. We can't wait to assist you again in the future!

Posted 2 months ago

“We had faulty cooker from them but they where very good and sorted it out”

Helpful Report

Posted 8 months ago

Thank you for your review, Mr Lowe. It is always disappointing when a product lets us down, but we are extremely grateful for your patience and understanding with the matter. Hopefully, you can now enjoy your new cooker as expected. All the best!

Posted 8 months ago

“Staff were really nice and there was family feel to the business. Glad to do business again with them in the future”

Helpful Report

Posted 8 months ago

Thank you for your business, and for taking the time to leave us a review. We hope to be of assistance again in the future.

Posted 8 months ago

“Ruislip Appliances had the model of washing machine I wanted in stock and were very efficient with arranging its delivery and the disposal of my old machine. I also received friendly and useful service when I had a query about registering the guarantee for my new machine.”

Helpful Report

Posted 8 months ago

We are delighted to have been trusted to supply your new washing machine - thank you for your business.

Posted 8 months ago

“Very impressed with the determined effort and professionalism shown to ensure that an integrated washing machine fitted theeixsting kitchen design”

Helpful Report

Posted 8 months ago

Thank you for your business, Mr and Mrs Peddle. We are thrilled to have been able to supply the right washing machine for the job!

Posted 8 months ago

“Sales and installation staff were efficient, knowledgeable, friendly and polite. They worked quickly and quietly and were a pleasure to deal with. Communication was timely and accurate”

Helpful Report

Posted 8 months ago

Thank you for your business, Mrs Mulvee, and for taking the time to leave us a fantastic review.

Posted 8 months ago

“There's one big advantage over buying your appliances from an outlet such as Ruislip Appliances - that is you can tap into the knowledge of the store owners. That was helpful indeed for me - they were able to help me choose and advise on the installation requirements of a Liebherr side-by-side freezer and refrigerator. Two competent pleasent chaps came round to deliver and install - they removed all packaging and took away the old appliance. They were bulky and heavy (the appliances that is)! They have been helpful in sourcing a small replacement part from Germany too. Would thoroughly recommend.”

Helpful Report

Posted 8 months ago

Thank you, Mr Wood. We really do appreciate you taking the time to leave us a 5-Star review, and are very grateful for your business. I will pass your feedback on to the delivery team as well - thank you! We hope to be of assistance again in the future.

Posted 8 months ago

“Very helpful when I had to order over the phone due to a different delivery address for my appliances . The graded appliance was exactly as described with no visible marks , nobody would know it wasn’t a new appliance.”

Helpful Report

Posted 8 months ago

Thank you, Mrs Cambell, for your business, and for taking the time to leave us a fantastic review. Whilst graded products are still new appliances they are subject to small cosmetic damage or even just packaging damage. Often these marks might be in an area which doesn't show - ie the side of an appliance - which is brilliant as there are huge savings to be made! We are so pleased you are happy with your product! All the best!

Posted 8 months ago

“Great service and installation superbly knowledgeable installation technicians from Ruislip appliances. Have bought multiple appliances from them. Highly recommend”

Helpful Report

Posted 8 months ago

Thank you for your continued business, Mr and Mrs Patel - we look forward to being of assistance again.

Posted 8 months ago

“Good delivery and install, had a problem with the cooker door with in a week, but they come out and replaced the cooker quickly, with no issues. Would use again.”

Helpful Report

Posted 8 months ago

Thank you, Mrs Carter, for taking the trouble to leave us a review. We are sorry that the product let us down, but are pleased we were able to resolve it for you. We look forward to being of assistance again in the future.

Posted 8 months ago

“Excellent service and advise. Highly recommend. Very happy with my new tumble dryer and fan.”

Helpful Report

Posted 8 months ago

We are thrilled to have been able to supply you with a new fan and tumble dryer - and really appreciate you taking the trouble to leave us a review.

Posted 8 months ago

“Ruislip Appliances are reliable, recommend what's right for the customer. Used them twice, would do so again”

Helpful Report

Posted 8 months ago

Thank you, for your continued business, Mr Clews and we hope to be of assistance again in the future.

Posted 8 months ago

Ruislip Appliances LTD is rated 4.9 based on 1,540 reviews