Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,296 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery always good, quality looks good, but for wood time will tell I'm no expert, would buy from Ruby again”

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Posted 5 years ago

“Fantastic service. Great comms, very very knowledgeable and helpful. Quality of items (2 garden gates) greatly exceeded expectations, absolutely top notch.”

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Posted 5 years ago

“My shoes arrived with a scratch, I emailed this company and spoke with ( Tyla ) he was so helpful and fixed my issue straight away. Great company to deal with and great boots!”

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Posted 5 years ago

“Excellent service. The goods I required were easy to find on the internet page, and delivery was extremely quick. I would recommend this company. Colin Jackson. Southport.”

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Posted 5 years ago

“Excellent services, good products, good prices. Ruby's customer service is very impressive and their delivery driver was a pleasure to deal with.”

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Posted 5 years ago

“Great service arrived on time will use again”

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Posted 5 years ago

“I ordered two 1.2 metre wooden planters on line. Throughout the process I was kept informed of the progress of the order and on the day of delivery I was able to track the order which arrived exactly as advised. We are delighted with the quality and sturdy construction of the planters. I would not hesitate to recommend Ruby.”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“As described and delivered on time.”

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Posted 5 years ago

“Excellent after sales customer service and a great product too (quality shiplap in my case ) will use again”

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Posted 5 years ago

“Great timber at a good price and delivered very quickly. Excellent!”

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Posted 5 years ago

“Excellent - well made and sturdy.”

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Posted 5 years ago

“Hassle free ordering site. Prompt delivery. Excellent quality.”

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Posted 5 years ago

“Fantastic service and excellent quality wood at a very reasonable price.”

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Posted 5 years ago

“I have had several orders from Ruby Group and each one has been delivered promptly Customer service by driver has always been excellent”

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Posted 5 years ago

“Was very dubious as found Ruby via FB, wow, what a service, all of my future timber requirements will be sourced from Ruby for sure, fantastic customer service, great pricing and delivery was examplary and industry leading, delivered to a very rural location, vehicle got stuck, driver didnt lose his sense of humour and happily assisted unloading, truly fantastic service.”

Ruby UK 5 star review on 23rd March 2021

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Posted 5 years ago

“Simple and easy to use web site. Product delivered promptly.”

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Posted 5 years ago

“Everything about Ruby UK has been excellent. Customer service was so responsive, both by email and text to keep me informed about delivery. I was so impressed, particularly during these pandemic times. Quality and pricing of products really excellent and I have had responses to all queries almost by return. I can't recommend them highly enough. Thank you”

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Posted 5 years ago

“Easy to order on the website for all your need's which was good for me, kept informed at each stage and delivered within the time slot given. Driver helpful and professional. Would use again.”

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Posted 5 years ago

“Very professional and easy to deal with. Loved the tracking system.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,296 reviews