Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,291 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great service from Ruby. Price was very good and delivery was excellent especially the tracking system. I will definitely order from them again. First class !!”

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Posted 5 years ago

“We wouldn’t hesitate to order from Ruby again. Delivery was quick, and the product quality is superb.”

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Posted 5 years ago

“Excellent communication, delivery time and quality of product”

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Posted 5 years ago

“Easy to place my order, and kept informed of delivery before and on the day. Impressed I was able to get the wood I needed in just a few days as it was unavailable at my local diy stores.Thank you.”

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Posted 5 years ago

“Good company dealt mainly with web chat about the item I was interested in, very helpful and informative.”

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Posted 5 years ago

“I ordered 36 planks of treated T&G Redwood. Arrived when expected but 9 were damaged in transit. I sent an email with the damage as photo attachments as it was too late to phone and also phoned customer service the next day. Customer service were very helpful and arranged to get replacements sent out along with an extra three planks. These arrived in good condition a week later. Great customer service. Planks are just what I required.”

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Posted 5 years ago

“Arrived with no issue's and emails were prompt”

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Posted 5 years ago

“Spot on. Easy to order. What I ordered. And speedy delivery!”

Ruby UK 5 star review on 31st March 2021

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Posted 5 years ago

“Very fast delivery, great price, quality product”

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Posted 5 years ago

“I ordered some 3m feather edge cladding - I purchased for a private project. Order arrived in good condition, within a matter of days and by a delivery driver prepared to go that extra bit to drop at the rear of my property and not the 'kerbside' as many advertise at the moment. Would purchase from this company again.”

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Posted 5 years ago

“Good quality, no fuss , and easy to order what you need and free delivery . What more could you ask for. Excellent Company.”

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Posted 5 years ago

“Fantastic service, quality wood. Incorrectly ordered too little amount of ship lap. Ruby UK went out of their way to ensure they sped delivery up to get me the extras I had not ordered. Great company”

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Posted 5 years ago

“Really pleased with product, fast delivery”

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Posted 5 years ago

“These came up as the best value on my search (complete with fittings), arrived within 5 days as promised and the weight and quality is very good. I will be ordering the gates for the rest of the smallholder from this site for sure.”

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Posted 5 years ago

“Product as described, kept informed of delivery time , and excellent delivery tracker. Polite helpful delivery man .”

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Posted 5 years ago

“Very pleased with order - items just as described, ordered on Tuesday, delivered on Saturday, wonderful service and really good tracking info. - knew exactly where driver was and when delivery would be.”

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Posted 5 years ago

“Great product very well priced and fast delivery”

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Posted 5 years ago

“As my last order, a great service and excellent product, you can always trust Ruby. I am very pleased with the Rebated Fence Capping Rails, they finish off the fence brilliantly.”

Ruby UK 5 star review on 30th March 2021

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Posted 5 years ago

“Lovely company”

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Posted 5 years ago

“Super quick delivery, well packaged and product in good condition. Looks great 👍”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,291 reviews