Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,291 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered Shiplap Treated Redwood 150mm x 15mm - 3.6M × 80 and within 2 days my delivery arrived in perfect condition and exactly as described! I will most definitely be ordering again. Highly recommended!!”

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Posted 5 years ago

“Ordered 3 fence panels from Ruby on a Friday delivered on Wednesday, one day earlier than stated. Really impressed with panels too. Well made, look structurally very strong using quality sized timbers. Dropped into my concrete posts a treat, no problem. Highly recommended.”

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Posted 5 years ago

“All delivered to time and specification”

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Posted 5 years ago

“Very good quick service , let's u know when everything is happening. The chap that delivered was very helpful... and the prices are very reasonable... great thake you RUBY...”

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Posted 5 years ago

“Good service and products.”

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Posted 5 years ago

“An excellent and friendly service with a first class product. Very impressed with all my dealings with Ruby and the advice received. I have already spoken to Ruby Customer Services and congratulated the company on there excellent service and product.”

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Posted 5 years ago

“Brilliant quick service. Excellent quality materials.”

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Posted 5 years ago

“Very good planters, I have now got 4 x1.8m planters and they look great.”

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Posted 5 years ago

“Excellent product all made up so good”

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Posted 5 years ago

“Very good service. Regular updates of delivery . Would recommend Ruby UK”

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Posted 5 years ago

“Very good service arrived at time said driver very helpful put wood were I asked had all his ppe on would definitely use again and no hesitation recommending to other people.”

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Posted 5 years ago

“Great website, swift delivery and great products”

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Posted 5 years ago

“Excellent service. Product well made and as the picture. Delivery time extremely accurate to the estimated time. Very pleased with the service and would recommend.”

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Posted 5 years ago

“Excellent service from Ruby Timber. Fair prices, nice quality timber and reliable delivery. Highly recommended”

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Posted 5 years ago

“Very pleased with product delivery was excellent will certainly use you again”

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Posted 5 years ago

“I ordered three deluxe planters, three trellis panels, posts and caps, and I'm really delighted with the outcome. They went together seamlessly and the quality is wonderful. Now all planted up with climbers and acting as effective screening in the garden.”

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Posted 5 years ago

“Thank you Ruby uk we very very happy that we choose the company to buy our timber from other than some other company that we have researched timber fantastic quality delivery was on the button price of product very very good so therefore we would definitely buy from the company again.”

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Posted 5 years ago

“Delivery on time very helpful driver and the wood was a good quality very well satisfied thank you.”

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Posted 5 years ago

“Good efficient service”

Ruby UK 5 star review on 20th March 2021

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Posted 5 years ago

“Perfect service from start to finish! You had exactly what I wanted at a reasonable price and delivery charge, and came within just a few days. I was particularly impressed with the real time delivery information- really helpful. I’m very impressed, I just wish other companies would follow suit Thank you so much”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,291 reviews