Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,291 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and service”

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Posted 5 years ago

“Fast delivery, good quality products as ordered thank you.”

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Posted 5 years ago

“miss ordered and error spotted by Ruby, who then contacted me and made all the necessary corrections. First class service, very professional. thanks.”

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Posted 5 years ago

“Goods arrived in tack and several days early based on expected due date. Was able to complete my clients job on schedule. Many thanks”

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Posted 5 years ago

“Ordered fence posts, very good quality. Delivery and communication very efficient. Highly recommend the company and products.”

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Posted 5 years ago

“I needed some 2 x 1 timber for a garden project, sufficient that it was going to be an issue to collect in the car. All of the local timber merchants were not interested in delivery unless the order was over £100 (or charged at least £20 delivery) A quick internet search took me to Ruby where not only was the timber cheaper then the local suppliers the delivery was free. Delivered quickly (6 days) and even though the timber was basic cheap rough sawn treated timber it was all 100% straight, not twisted or curved like the majority of the local suppliers stock. Wouldn't hesitate to recommend Ruby to anyone and will definitely be using them again.”

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Posted 5 years ago

“Prompt delivery and very pleased with the high quality fencing”

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Posted 5 years ago

“Excellent friendly service”

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Posted 5 years ago

“Good quality products. Delivered as promised. Highly recommended.”

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Posted 5 years ago

“Great service great products Will definitely use again”

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Posted 5 years ago

“Good value cladding. Quick delivery. The driver unloaded the lot to exactly where I wanted it. No split or damaged sections. Very happy.”

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Posted 5 years ago

“Good timber at a reasonable price. Prompt delivery and updated by text”

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Posted 5 years ago

“Good quality product , delivery was as stated , good communication.”

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Posted 5 years ago

“Wood is in good condition. Order was quickly done and delivery system with the little map for the last leg was superb.”

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Posted 5 years ago

“Excellent communications, kept me updated from ordering to delivery. Even gave me a 3 hour time slot. 3 deliveries in last few weeks. First class customer care every time, and a very good price on timber.”

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Posted 5 years ago

“First class service,no problem purchase,first class company”

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Posted 5 years ago

“The four tier planter just delivered is the fourth product purchased from Ruby . All are very well made and were delivered as per schedule. Recommended for any additional classy garden feature.”

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Posted 5 years ago

“Good value for money &good delivery service.”

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Posted 5 years ago

“Good quality timber delivered in the stated time slot, excellent service.”

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Posted 5 years ago

“Absolutely delighted with my planters. Quality made and best of all no self assembly. They look great. Thanks”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,291 reviews