Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,296 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service very quick polite and helpful delivery man”

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Posted 5 years ago

“Great Value for money. Wood was delivered within 3 days and in good order. All as specified on their site.”

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Posted 5 years ago

“Really great service and our order arrived surprising quickly. Excellent quality.”

Ruby UK 5 star review on 10th February 2021

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Posted 5 years ago

“Great services and will shop again.”

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Posted 5 years ago

“Excellent service. Quick delivery. Reliable and professional. I expect to order from you again.”

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Posted 5 years ago

“Great service Thank you very much We will use ruby Timber again”

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Posted 5 years ago

“Ordered one day, received notice of postage and arrived bang on time. Thank you. Just wish it was a bit warmer so I could start my project...”

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Posted 5 years ago

“Great service. Speedy delivery with lots of helpful notifications.Product as described.Highly recommend.”

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Posted 5 years ago

“Excellent service. Only downside was delivery meant to be 9-4 and turned up at 5.50. Product excellent”

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Posted 5 years ago

“arrived well packed, and looks straight pieces which I was worried about. easy to track with their link also.”

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Posted 5 years ago

“I have purchased timber from Ruby UK before & was very impressed with the product & timely delivery, I just purchased some more for another project & again the service is faultless. I will definitely be using Ruby UK for my upcoming project & thoroughly recommend anyone thinking of using them not to hesitate!”

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Posted 5 years ago

“Excellent Service, ordered the boots on Weds had them by Saturday. Couldn't fault them.”

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Posted 5 years ago

“Buying on-line was easy, price is good and the local delivery driver was excellent. Thank you. 5 stars.”

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Posted 5 years ago

“Really good communication from sales team, they answered all my questions in good time and speedy delivery too. Very happy customer”

Ruby UK 5 star review on 7th February 2021

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Posted 5 years ago

“Delivery on time and good tracking”

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Posted 5 years ago

“Very prompt delivery. Very happy with the quality of the timber and will be using ruby u.k again. In the future.”

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Posted 5 years ago

“Redwood Picket Fence Slats as described - delivery was timely. Would recommend.”

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Posted 5 years ago

“Fast & cost effective service”

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Posted 5 years ago

“Ordered, and delivered within 4 days, excellent service.”

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Posted 5 years ago

“Great prices, fantastic build quality of product, and amazing customer service. I’d highly recommend Ruby for anyone looking for quality products at competitive prices. Any issues I had were dealt with courteously and efficiently by the lovely customer service team - special mention to Nikki and Tyla who were lovely to speak with and sorted things right out for me (and my mum who had also placed order with them)!”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,296 reviews