Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,844 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,844 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 17th August 2026

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We searched for a swivel tap for our en suite bathroom hand basin. Rubberduck Bathrooms proved to be the only supplier to have exactly what we wanted. We put our order in and very quickly the desired object arrived. It proved to be of high quality, was easy to install and is in fact precisely what we wanted. I am glad to be able to report that Rubberduck Bathrooms Ltd is in my experience a well-resourced, reliable and thoroughly professional company.”

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Posted 2 years ago

“Great service and quickly resolved an issue with an out of stock order. Phone staff were very helpful and friendly. I was able to order other items and received them the following week.”

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Posted 2 years ago

“VERY HELPFUL AND FRIENDLY SERVICE TOOK TIME TO SHOW US ROUND SHOWROOM REALLY GOOD GAVE US LOTS OF IDEAS ORDER DELIVERED ON TIME WITH CARE WILL USE AGAIN FOR OUR NEXT PROJECT MANY THANKS LES SUE AND BERTIE”

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Posted 2 years ago

“Item was delivered really quickly and excellent price”

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Posted 2 years ago

“Incredibly helpful customer service, nothing is too much trouble, speedy efficient delivery and they always go the extra mile. Love RubberDuck Bathrooms (really cute name too!!)”

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Posted 2 years ago

“Order as described - quick delivery”

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Posted 2 years ago

“Communication was great Quick delivery and tap is excellent quality and great value”

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Posted 2 years ago

“Great easy service thank you”

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Posted 2 years ago

“High service !”

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Posted 2 years ago

“My Order was over 1 Week later than originally confirmed via the Courier and turned up at 4.30pm on Saturday 25th May. I'm not in aposition where I can afford to take thsi long to be delivered and based on the fact that I could have obtained from Wickes or even Amazon would be more inclined to consider them as an easier option as it ended up being more stressful not knowing when or if I was going to revieeve my order!”

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Posted 2 years ago

“Very happy with my replacement toilet seat. Rang with a query and got a promt answer and helpful response”

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Posted 2 years ago

“Ordered the Abacus panel kit, boards arrived on time, still waiting on fixings and sealing that was meant to come as part of the kit. No response from e-mail”

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Posted 2 years ago

“Good price and efficient service. Would use again.”

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Posted 2 years ago

“Quick, professional service.”

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Posted 2 years ago

“Best bathroom company about excellent service and quality every time”

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Posted 2 years ago

“good range of products, Vert easy to order on line and very responsive to advice when called. Good delivery service.”

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Posted 2 years ago

“Top quality bathroom bath panel looks so good”

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Posted 2 years ago

“Great service, very helpful”

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Posted 2 years ago

“Second to none service 5stars”

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Posted 2 years ago

“These guys were so good at my first online enquiry - I got a phone call within an hour, lots of advice, price matched a competitor, discount of "around 10%" applied. But then I had to make some amendments over the phone, placed the order and discovered it all changed. The price match didn't happen, the discount got smaller every time the order increased (how does that happen?!) Issues with communication over delivery and no one returning our calls. A towel rail was 40% larger than advertised, but apparently this was nothing to do with them, it was the manufacturer's fault and we were supposed to put up with that! A quick reminder of our consumer rights and they agreed to collect the faulty items by courier - these were collected 6 weeks ago and STILL no refund received. So disappointed with the service received from this company and wish I had gone with the competitor they (failed in the end) to price-match. Calls became fairly aggressive from their side when we eventually did get to speak to someone to complain. Btw Gary, you should also know which radiator valve matches the radiator you are selling. We now have a completely useless valve that you missold, in addition to all the other issues.”

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Posted 2 years ago

Hi Mark, We're sorry you feel the service could be improved. We can see your order was put together with the help of your partner several months prior. With all details being confirmed and all parties seemingly happy prior to confirming payment and us placing the order with the manufacturer(s). The problems started after the order was placed - although we did offer a price match in the way of a large discount (-£147.26) applied across the order - when you change items on the order, so then does the discount applied. As we (and every single bathroom retailer) have varying rates across suppliers/products. The towel ring supplied was 228mm wide as opposed to the 160mm advertised and we agreed to the collection and refund at the time. We've had no indication of an issue with your radiator valve until reading this review this morning - the item was purchased as part of a kit put together based on advice from the manufacturer. If there was an issue with compatibility, we would have happily helped had we been made aware. Sorry again you feel the service could be improved. Rubberduck Bathrooms Team

Posted 2 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,844 reviews