Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,621 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, knowledgeable and efficient service. Would highly recommend.”

Helpful Report

Posted 2 years ago

“Amazing company, seamless ordering on a secure payment system. Regular updates and a perfect delivery service. Thank you”

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Posted 2 years ago

“Overall very good. Customer services team were very helpful. Annoyingly delivery was later than originally advised.”

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Posted 2 years ago

“Still not received item - Did not follow delivery instructions at attempted delivery.”

Rubberduck Bathrooms Ltd 1 star review on 24th December 2023

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Posted 2 years ago

Good afternoon Mark, We hope you had a good Christmas and New Year! We think you may have missed your dispatch email that was sent over a day or so after ordering on the 13th of December around 9:49am. In that email we detailed the date and estimated time we would expect you to receive your order, as requested. See attached image. Given the time of year and how busy the courier networks are, any missed deliveries close to Christmas cut off are returned to the courier depot or manufacturer. We then look to confirm a more suitable date before resending. We're sorry you feel this service could be improved. Rubberduck Bathrooms Team

Posted 2 years ago

“I nearly gave you a 5, as you were helpful, prompt (both in replying and delivering), and even gave me a free delivery on a part I had forgotten to specify in my main order. The reason you were just short of 5 was because the online description of your glass shower panel did not confirm that it included the metal edge channel. It was a fair guess that it would be included, but I had to email you twice to confirm. I'd certainly come to you again.”

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Posted 2 years ago

“Great quality products, and really good price, delivery very quick and good communication .”

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Posted 2 years ago

“Everything went very well, from the easy online ordering to the really fast delivery. Customer services responded quickly to an email, and I was impressed with the whole process.”

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Posted 2 years ago

“Good service from ordering to delivery.”

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Posted 2 years ago

“Bought a cistern online at a very reasonable price. It arrived promptly. No problems.”

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Posted 2 years ago

“The customer service over the phone is excellent, couldn't fault it. The staff are very helpful. They were quick to follow up with emails too.”

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Posted 2 years ago

“The attitude on the phone was one of can do. Will use again, highly recommend.”

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Posted 2 years ago

“Having ordered late in the afternoon I was very pleased to receive my items on the next working day. Thanks”

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Posted 2 years ago

“Brilliant thanks”

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Posted 2 years ago

“Great quality product and very quick delivery”

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Posted 2 years ago

“Fantastic quality and service”

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Posted 2 years ago

“Great service, prompt delivery, exceptional price and honestly top quality bath panel. Even more impressive was after-sales, my initial delivery was damaged by the courier but Karl @customer service understood the urgency and rightaway reordered the same panel on priority, cannot expect anything more. Thank you.”

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Posted 2 years ago

“Good service. Competitive prices.”

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Posted 2 years ago

“Very prompt service, quality product couldn't be happier”

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Posted 2 years ago

“Brilliant”

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Posted 2 years ago

“Arrived on time with no hassle”

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Posted 2 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,621 reviews