Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,753 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 3rd July 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still awaiting my refund for damaged goods”

Helpful Report

Posted 3 years ago

“Packaging very good, a couple of mishaps on the backs probably during transit . Disappointed that boards packed in the factory were already damaged, it was fortunate that I needed to trim the length , a previous job every board perfect and I needed the full length”

Helpful Report

Posted 3 years ago

Good morning Paul, We're very sorry to hear about the issues with damage on delivery. We pack these items using heavy cardboard edge protection and plastic wrap to ensure the protection remains in place during transit. Typically we rarely see damages reported on the products we send out. We are aware however that, during times of increased demand on courier networks, damages do occur a little more often. We do listen and learn from customer feedback and we are looking into ways to negate the increase in courier damages during the busier periods. Again, we're sorry you've not had the normal Rubberduck experience here. If ever you need anything in the future give us a call and we'll make sure the next one is much better! Rubberduck Bathrooms Team

Posted 3 years ago

“Have to say, first class service by Rubberduck. Great communication & replacement boards sent & received a couple of days later. This company gives you a full service. Would not hesitate to recommend.”

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Posted 3 years ago

“great service, delivered on time”

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Posted 3 years ago

“It is difficult for me to give a balanced review as although we had a prompt delivery of - from memory - 11 bathroom suites once we had problems things started to go wrong. Almost exactly a year ago the first toilet we installed had a faulty cistern. We reported this and two further cisterns that were faulty to an extent that we had to prop the float valves with a piece of wood to allow them to work. The final suite was installed in September and we had to use the first faulty cistern as we did not have an alternative - this has caused immense problems with dissatified guests unable to flush on occasions After much nagging by us and by you to Kartell we had 3 cisterns delivered 3 weeks ago. The first of these was fitted yesterday so this review is opportune. The plumber found that the diameter of the connection of the water supply to the incoming main was smaller than the diameter of the one that he was changing. To change properly would mean ripping out tiling which hides the connection or finding an adapterto increase the diameter. While that is being resolved - can Kartell/Vitra supply an assembly with the same diameter of the original? - he has fitted the old float assembly to the new cistern. This may or may not last as the pipe has been bent by the insertion of the piece of wood to get it to work previously.”

Helpful Report

Posted 3 years ago

Good morning Geoff, We're very sorry to hear about the issues faced with your cistern. We can see from the notes across the order that our team contacted the manufacturer as soon as we were made aware of any issue and full communication on the matter was provided throughout. As you mentioned the 11 suites were originally fulfilled promptly and without issue however issues occurred when looking to replace/fix an existing installation. 3 New cisterns were supplied to resolve the matter however, we we're not made aware of a change in the products supplied until reading your comments above. Karl who has been dealing with your matter throughout is contacting them this morning and will be in touch with a response ASAP. Again, we're sorry to hear about the issues faced here Geoff. Rubberduck Bathrooms Team

Posted 3 years ago

“Brilliant service. Great communication from Rubberduck. Delivered less than 24 hours after ordering. Product was just what we were looking for.”

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Posted 3 years ago

“Very good service and delivery. Item arrived well packed with no damage and I am very pleased with the product.”

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Posted 3 years ago

“helpful telephone staff. good delivery service. great value.”

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Posted 3 years ago

“Bought the waterproofing kit to seal around our shower. I saw this product being recommended on YouTube so thought I would give it a try. Will be installing everything after Xmas but hope that my belt & braces approach will prevent any leaks. Fingers crossed.”

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Posted 3 years ago

“Timely delivery and safely arrived shower panels. It was a good experience.”

Rubberduck Bathrooms Ltd 5 star review on 17th December 2022

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Posted 3 years ago

“received promptly without issue”

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Posted 3 years ago

“Brilliant service all round!! Fast delivery, helpful staff. Thank you!! Recommend to all :)”

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Posted 3 years ago

“Great Taps at a great price, delivered quickly and well packaged. Would definitely buy from you again.”

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Posted 3 years ago

“I ordered a bath panel and it has to be the best packaged thing I have ever had delivered. Zero chance of the panel being damaged in transit. The panel was excellent too. Easy to cut to size using a jigsaw.”

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Posted 3 years ago

“Good price. Very speedy delivery. Thank you.”

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Posted 3 years ago

“Worked with Jamie who always does his best to get the best results.”

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Posted 3 years ago

“A very quick responsive service”

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Posted 3 years ago

“all excellent”

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Posted 3 years ago

“Got just what i needed only problem was slow delivery but the strikes did not help.”

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Posted 3 years ago

“Good price fast delivery well packaged”

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Posted 3 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,753 reviews