Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,761 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 3rd July 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t had my RubberDuck products installed as yet (this is the 2nd product I have ordered - tap and shower) but delivery and customer to date has been great. I hope the product lives up to the service.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Good product, but sadly one panel was damaged upon delivery, I also paid for 3 tubes of adhesive, but only 2 arrived, I was told the 3rd tube of adhesive would come with the replacement board, but it didn’t, although a tube of silicone turned up 3 days afterwards. All this resulted in the job being help up, and me having to go to Screwfix and buy some more adhesive. Sadly this certainly left me very disappointed !!!”

Helpful Report

Posted 2 years ago

Good morning Mick, We're very sorry to hear about the issues with your delivery. We expect better from the manufacturers and couriers we connect to and in this instance they have certainly dropped the ball and let us both down, which we can only apologise for. We appreciate you're our customer and not theirs Mick. We'd be more than happily to make things up to you if you ever needed anything further down the line just give us a call and we'll make sure the next experience is much better. Apologies again for any inconvinience. Rubberduck Bathrooms Team

Posted 2 years ago

“Staff couldnt be more helpful, products are of excellent quality and reasonable price and any issues were quickly solved.highly recommended”

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Posted 2 years ago

“Have used Rubberduck bathrooms a few times, cannot fault their service, quality products at excellent prices with a great delivery service, I would highly recommend them to anyone.”

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Posted 2 years ago

“Great service and great prices.”

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Posted 2 years ago

“The website allowed a wide range of choices at competitive prices. Once ordered, our kitchen tap arrived quickly. A faultless service.”

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Posted 2 years ago

“Prompt delivery and item as described good communication throughout. Thank you”

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Posted 2 years ago

“Help on phone top notch. Delivered on time, even with a helpful driver.”

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Posted 2 years ago

“Very helpful advice and the delivery was next day and we were well informed. We are very happy with our purchase and service.”

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Posted 2 years ago

“Not yet fitted the wall Hung toilet & Frame. But every part arrived on the day agreed. well package wth all parts.”

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Posted 2 years ago

“Products are great, online ordering process is easy and delivery for one of our two items was perfect- quick and well communicated by delivery people. However, I had to ring many times to follow up the second item. I felt as if my order was not important , very little responsibility for the delays and no communication on any action or progresses. All I wanted was a regular update, positive or not., I feel disappointed the sales people did not recognise the importance of keeping me informed .”

Helpful Report

Posted 2 years ago

Hi Gill, We're very sorry to see you feel the service level was so low. I can assure you that we do appreciate all our valued customers regardless of the items ordered. The reality of the situation is that we're a small family operated company with a handful of people processing thousands of heavily discounted orders each week. With certain manufacturers it can take up to 45 minutes on hold for the team to get an update. To help minimise the impact on our service delivery and to free up the telephone lines for customers, we look to immediately inform customers of any out of stock item ordered. After that initial communication any further updates are provided on receipt from the manufacturer or on request from the customer. All it requires is a quick call and we answer any question asked as soon as possible. Sorry again that you feel we deserve a 1 star service rating. Rubberduck Bathrooms Team

Posted 2 years ago

“Brilliant service! Unlike others, Rubber Duck Bathrooms did what they said they would, when they said they would do it and at a good price too. What more could you want?”

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Posted 2 years ago

“Nice company to work with, good products and good advice, very friendly helpful people always. Highly recommended.”

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Posted 2 years ago

“Very pleased with my tap”

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Posted 2 years ago

“Amazing turn round on my order . I ordered one day and it was delivered the next . It was a BIG order !”

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Posted 2 years ago

“Received my order really quickly Very pleased with items ordered Very easy to place online order Brilliant”

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Posted 2 years ago

“I needed a wet room glass ‘u’ channel, in matt black.. ordered on Tuesday, delivered on Thursday, fitted on Friday.. smooth efficient service from Rubberduck Bathrooms..”

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Posted 2 years ago

“Ordered the Abacus infinity wetroom kit, good price and turned up the next day. Very happy with rubberduck service. As far as the kit goes i look comprehensive and in good order. I nearly threw the substrate away as I thought it was polystyrene packaging so look out for that.”

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Posted 2 years ago

“Good price and prompt delivery with useful updates on the delivery process.”

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Posted 2 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,761 reviews