Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,606 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products,great service,prompt delivery.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Had a few orders from rubber duck bathrooms, always arrived promptly & if you phone up the staff are very helpful. 👍”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Friendly. Helpful. One of the few companies that ship to the Highlands.”

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Posted 1 year ago

“I bought a swivel spout tap from them recently. It was very good quality, came with all neccessary components, was packed well, and dispatched quickly .”

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Posted 1 year ago

“Good quality product, great price and delivered quickly.”

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Posted 1 year ago

“To begin with Rubberduck prices were amongst the best I could find for my job needs. They offered predictable delivery & were very helpful when I wanted more information actually returning calls when they said they would.”

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Posted 1 year ago

“fast delivery, great savings”

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Posted 1 year ago

“Great service kept my updated on delivery Shower Tray had hairline crack and was replaced within 2 days”

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Posted 1 year ago

“Boards were damaged when arrived. They had been dropped in transit and the corner all 7 boards were broken at one corner. When contacted customers service they told me it was acceptable damage TO THEM and basically I just had to suck it up. Funny they dont mention this in their advertising material. I cut the broken bits of which left me short for the coverage I needed. So ended up in B&Q buying what I needed finish the job.”

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Posted 1 year ago

Good morning Derek, We're very sorry to hear you've not been too happy with a recent order. When reaching out to the manufacturer about your query, they kindly explained that the items purchased are non-decorative building materials that are covered in place once installed. They can exhibit some minor damage to the edges, given how they are manufactured and transported. Any minor damage to the edges would be negated without the need for any extra work or reducing the integrity of the product by the sealing tapes/compound used during installation. This is also detailed in the manufacturer installation guide provided too and would not invalidate any warranty provided. Apologies again that you were not happy with the service. Rubberduck Bathrooms Team

Posted 1 year ago

“Arrived quickly great service”

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Posted 1 year ago

“Fast delivery and product exactly as described.”

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Posted 1 year ago

“Arrived the next day, well packed and an excellent price for a really good tap”

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Posted 1 year ago

“You had to chased I was told someone would call me back they didn't because the boss was on the line so I had to chse again. Otherwise all good.”

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Posted 1 year ago

“Great service, fast delivery, best price around.”

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Posted 1 year ago

“3rd delay on delivery product - still don’t have it and so it’s delaying the whole project - if you want reliable and consistent product delivery this isn’t the company for you”

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Posted 1 year ago

Good morning Theresa, We're very sorry to hear about the delay on your panels. The panels were delayed with the manufacturer due to an issue with production, which delayed the transport of them to your local depot. We fully appreciate this was not something we or indeed yourself could have foreseen and again we can only apologise for the delay. That being said, if you ordered the panels from anywhere else it would not have changed the circumstance that caused the delay. The reason you purchased with us is likely due to the heavily discounted prices we offer and the service we look to provide all our valued customers. Again, we're very sorry for the delay on the panels and for any inconvenience caused. Rubberduck Bathrooms Team

Posted 1 year ago

“Goods are competitively priced and the website is easy to use. Also the extra information given about each item/material is very useful especially for the DIYer. The customer service was excellent. Although an item was missing in my delivery, following a phone call (with a human being!) the missing item was delivered that same day. This was greatly appreciated.”

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Posted 1 year ago

“Very efficient and the best price delivered within 3 days of ordering.”

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Posted 1 year ago

“Good product, fast delivery”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,606 reviews