Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,606 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with the swift proffesional service and a great quality product received”

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Posted 1 year ago

“Shower looks fabulous. Haven’t had it fitted yet so 5 stars is for the delivery time and updates”

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Posted 1 year ago

“Great communication with team and delivering service. Only thing is I now have a whole pallet and a load of wood to get rid of.. other than that great company”

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Posted 1 year ago

“Quick, efficient delivery and great on price”

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Posted 1 year ago

“Very happy with my bath which was delivered as promised”

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Posted 1 year ago

“I haven’t had my RubberDuck products installed as yet (this is the 2nd product I have ordered - tap and shower) but delivery and customer to date has been great. I hope the product lives up to the service.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Good product, but sadly one panel was damaged upon delivery, I also paid for 3 tubes of adhesive, but only 2 arrived, I was told the 3rd tube of adhesive would come with the replacement board, but it didn’t, although a tube of silicone turned up 3 days afterwards. All this resulted in the job being help up, and me having to go to Screwfix and buy some more adhesive. Sadly this certainly left me very disappointed !!!”

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Posted 1 year ago

Good morning Mick, We're very sorry to hear about the issues with your delivery. We expect better from the manufacturers and couriers we connect to and in this instance they have certainly dropped the ball and let us both down, which we can only apologise for. We appreciate you're our customer and not theirs Mick. We'd be more than happily to make things up to you if you ever needed anything further down the line just give us a call and we'll make sure the next experience is much better. Apologies again for any inconvinience. Rubberduck Bathrooms Team

Posted 1 year ago

“Staff couldnt be more helpful, products are of excellent quality and reasonable price and any issues were quickly solved.highly recommended”

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Posted 1 year ago

“Have used Rubberduck bathrooms a few times, cannot fault their service, quality products at excellent prices with a great delivery service, I would highly recommend them to anyone.”

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Posted 1 year ago

“Great service and great prices.”

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Posted 1 year ago

“The website allowed a wide range of choices at competitive prices. Once ordered, our kitchen tap arrived quickly. A faultless service.”

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Posted 1 year ago

“Prompt delivery and item as described good communication throughout. Thank you”

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Posted 1 year ago

“Help on phone top notch. Delivered on time, even with a helpful driver.”

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Posted 1 year ago

“Very helpful advice and the delivery was next day and we were well informed. We are very happy with our purchase and service.”

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Posted 1 year ago

“Not yet fitted the wall Hung toilet & Frame. But every part arrived on the day agreed. well package wth all parts.”

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Posted 1 year ago

“Products are great, online ordering process is easy and delivery for one of our two items was perfect- quick and well communicated by delivery people. However, I had to ring many times to follow up the second item. I felt as if my order was not important , very little responsibility for the delays and no communication on any action or progresses. All I wanted was a regular update, positive or not., I feel disappointed the sales people did not recognise the importance of keeping me informed .”

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Posted 1 year ago

Hi Gill, We're very sorry to see you feel the service level was so low. I can assure you that we do appreciate all our valued customers regardless of the items ordered. The reality of the situation is that we're a small family operated company with a handful of people processing thousands of heavily discounted orders each week. With certain manufacturers it can take up to 45 minutes on hold for the team to get an update. To help minimise the impact on our service delivery and to free up the telephone lines for customers, we look to immediately inform customers of any out of stock item ordered. After that initial communication any further updates are provided on receipt from the manufacturer or on request from the customer. All it requires is a quick call and we answer any question asked as soon as possible. Sorry again that you feel we deserve a 1 star service rating. Rubberduck Bathrooms Team

Posted 1 year ago

“Brilliant service! Unlike others, Rubber Duck Bathrooms did what they said they would, when they said they would do it and at a good price too. What more could you want?”

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Posted 1 year ago

“Nice company to work with, good products and good advice, very friendly helpful people always. Highly recommended.”

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Posted 1 year ago

“Very pleased with my tap”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,606 reviews