Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 6,225 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 6,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

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“Online ordering process was simple and I was kept updated on the delivery I was very pleased with my purchase which was well packaged and arrived exactly as stated The quality and price were excellent I am very pleased with my purchase and the service from Roy’s”

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Posted 1 year ago

“Excellent service and products”

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Posted 1 year ago

“Prompt delivery and item was as advertised”

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Posted 1 year ago

“I love this shop and have been coming to your store since I was a child I am now 54 I recently made an online purchase which I needed fast delivery for a present and the staff couldn’t have been more helpful What a great place and great friendly helpful team Well done all x”

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Posted 1 year ago

“Great service and quick delivery Many thanks”

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Posted 1 year ago

“Very disappointed with the delivery company that is used by Roy’s of Wroxham I won’t be ordering any further products from this company because of that very reason, the delivery has let the company down”

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Posted 1 year ago

“Lovely white cafetière different from the usual glass ones”

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Posted 1 year ago

“Tried to return a product in store as I was in the area I thought it would be easier than posting. Was hard to persuade the in-store team to accept the return. Online it stated when item is posted all that is needed in package is a slip stating the order number. However when in the store suddenly my card information was required. Seems strange why sending it via post only requires an order number. Any how the situation was resolved in the end however i feel like the process could have gone a lot smoother. Also unusual that you have to email before posting the return.”

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Posted 1 year ago

“I love Roy’s & use it as much as I can. Lovely friendly staff & not a National giant like Tesco etc which I avoid”

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Posted 1 year ago

“Watercolour set arrived as described and in quick time. Thanks”

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Posted 1 year ago

“East to order and collect”

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Posted 1 year ago

“Excellent shopping experience, great price and fast delivery”

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Posted 1 year ago

“Had what I wanted . Easy to order. Good information about delivery. No problems.”

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Posted 1 year ago

“Excellent. Very happy with prompt delivery and quality of product.”

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Posted 1 year ago

“Excellent customer service and good product at a competitive price. Quick delivery and quality service.”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Online purchase of a Radley handbag on 30 Dec. The sale price was considerably lower than other retailers and I am delighted with the handbag, and ordering process. The delivery company DX gave me an initial delivery date of 2 Jan. It didn't arrive on that day but the tracking showed that they were experiencing some delays. Not a problem for me at this busy time of the year. The second delivery date I was given was 6 Jan, and the bag arrived at the time stated.”

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Posted 1 year ago

“Packed well arrived within a few days of ordering.”

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Posted 1 year ago

“Excellent service from Roy’s of Wrexham. Kept up to date with delivery and purchase arrived in perfect condition.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

Roys of Wroxham is rated 4.9 based on 6,225 reviews