Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,736 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

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“Good price online and easy collection in store with their friendly staff.”

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Posted 1 year ago

“easy to order plus swift delivery very impressed .”

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Posted 1 year ago

“Delivery was meant to be Monday and today is Friday and still waiting for my order. First and last order for me.”

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Posted 1 year ago

“No email communication until a week after I had collected the item! Offset by staff in store being very helpful.”

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Posted 1 year ago

Hello, Thank you for taking time to leave a review. Unfortunately we have had an IT issue which has led to customer emails not being send including order confirmations and ready to collect emails. This has now been rectified and emails are being send as normal. I am glad to read the staff were helpful in store.

Posted 1 year ago

“Exce apart from the delivery courier they used - DHL. They were horrendous - originally they advised on Thursday delivery, and subsequently moved back a day each revision and eventually got product the following Monday at 7pm. No reasons or anything.”

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Posted 1 year ago

“Excellent fan, fab price too!! Excellent customer service!”

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Posted 1 year ago

“5/5 Excellent service with quick delivery and a fantastic product at a reduced price”

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Posted 1 year ago

“Excellent price and first class delivery arrived early I'm Very happy with the whole service and the product”

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Posted 1 year ago

“Thank you for sending my radio so quick, ordered it one day and it came the next, I had lotsnof updates all the time, love the colour of the radio too.”

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Posted 1 year ago

“Great variety.”

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Posted 1 year ago

“Great service, fast delivery. Unfortunately had to send back due to size. Refund was quick. No complaints”

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Posted 1 year ago

“Fukien A”

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Posted 1 year ago

“Excellent service”

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Posted 2 years ago

“Lovely product and brilliant on line service. Delivered promptly and I was kept informed at all stages of the process. Would highly recommend.”

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Posted 2 years ago

“Very good price for the item compared to other retailers, with rapid delivery; would use again”

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Posted 2 years ago

“Works well though naturally quite heavy when starting. Didn't manage to shift the dirt in some area's but good on my loose rugs great value for money.”

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Posted 2 years ago

“I’d love to give this bag a review however DHL still haven’t got it to me , when I’ve been in each time they’ve ‘attempted’ delivery :(”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Happy with the service thank you”

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Posted 2 years ago

“Excellent website, had exactly the product I was looking for when so many others didn't. Delivered quickly. Wouldn't hesitate to recommend it. Great service.”

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Posted 2 years ago

Roys of Wroxham is rated 4.9 based on 5,736 reviews