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Royal Bathrooms Reviews

4.7 Rating 2,006 Reviews

94 %

of reviewers recommend Royal Bathrooms

Company Reviews

Product Reviews

4.7

Based on 2,006 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Royal Bathrooms 5 star review on 6th May 2024

Royal Bathrooms 5 star review on 12th April 2024

Royal Bathrooms 5 star review on 30th March 2024

Royal Bathrooms 5 star review on 28th March 2024

Royal Bathrooms 5 star review on 28th March 2024

Royal Bathrooms 5 star review on 28th March 2024

Royal Bathrooms 5 star review on 28th March 2024

66

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased toilet and sink set from Royal Bathrooms... and I was delivered a damaged toilet my fitter installed the whole set only to find out it was damaged not only toilet but the flush was also faulty... it was replaced but cost me an extra £200 to have it fitted again... I paid like more than £500 for it so it wasn't a cheap buy but the quality is not good and I wouldn't recommend Royal Bathrooms to anyone guys try and avoid.”

Posted 11 months ago

Hello ZEESHAN We have contacted the customer service team regarding this, They have contacted you directly and resolved the issue for you. If you require any further help please contact us at support@royalbathrooms.co.uk Kind Regards Royal Bathrooms

Posted 10 months ago

“Great response and super quick delivery”

Posted 11 months ago

Hello Thank you for your leaving a review, We are happy that the customer service team assisted you and you are happy with the quick delivery. Adam from Royal Bathrooms

Posted 10 months ago

“Great selection, great prices and very quick and friendly delivery service, no issues at all..”

Posted 11 months ago

Hello Thank you for your feedback, We are happy that you were impressed with the wide great selection we have to offer, Also the great prices, We will contact the couriers and let them know the driver was friendly. Harry from Royal Bathrooms

Posted 10 months ago

“Excellent service. No issues”

Posted 11 months ago

Hello Thank you for your leaving a review, We are glad that you are happy with the service and did not have any issues, We appreciate you leaving a review. Adam from Royal Bathrooms

Posted 10 months ago

“L shape shower bath purchased , not fitted yet but as described, looks good quality and looks like pics on website, very competative price included delivery . one of the best couriers weve seen , emailed delivery date and phone call day before , driver texted arriaval time , and was on time , so excellent service . will make more purchases in future”

Posted 11 months ago

Hello Thank you for your feedback, We are happy that you were impressed with the quality of our L shape Qubix bath and also the price. We will contact the couriers and let them know that you were happy with the service and how they contacted you before delivery to give you an idea of when your delivery was coming. We appreciate your review. Harry from Royal Bathrooms

Posted 10 months ago

“Not fitted the sink unit yet but looks really nice quality item. Service simple and efficient.”

Posted 11 months ago

Hello Thank you for your leaving a review, We are glad you like the quality of the 400MM Como wall-hung gloss unit. Adam from Royal Bathrooms

Posted 10 months ago

“Ordered twice from RB and I have to say I was sceptical of the service claims. I shouldn’t have been as they exceeded expectations, arrived earlier than expected after being text, emailed and phoned to confirm delivery times dates etc. FANTASTIC SERVICE. Have recommended twice already to other developers.”

Posted 11 months ago

Hello Thank you for your feedback, We are happy that you have ordered 2 times from us and we understand from your comments that you were skeptical about ordering however the courier company and our customer service team provided amazing service. Harry from Royal Bathrooms

Posted 10 months ago

“Excellent service and product. Prompt delivery and well packaged. Wish I had found royal bathrooms when I was trading as a plumbing and heating engineer 👌”

Posted 11 months ago

Hello Thank you for your leaving a review, We are happy that you were impressed with your order and also how the delivery was done promptly and the item was packaged well. Adam from Royal Bathrooms

Posted 10 months ago

“Good products and excellent delivery and well packaged.”

Posted 11 months ago

Hello Thank you for your feedback, We are glad you were impressed with your tall boy in gloss grey and also the courier company, We will contact them and let them know your comments. Harry from Royal Bathrooms

Posted 10 months ago

“Excellent service - delivery was smooth with great communication and product was a great quality item- thank you”

Posted 11 months ago

Hello Thank you for your leaving a review, We appreciate your kind words advising that you were happy with the quality of your vanity unit set in the Elena gloss grey range, We will contact the couriers as well and let them know you were happy with there service as well. Adam from Royal Bathrooms

Posted 10 months ago

“Had to order a sink for quick delivery due to another supplier letting us down. Order was easy and delivered quickly with good communication, even when the courier had an accident on the way. Will use again instead of the other supplier.”

Posted 1 year ago

Hello Thank you for your feedback, We are sorry to hear another supplier has let you down and we came to the rescue and delivered the item quickly and you were impressed by the communication. Harry from Royal Bathrooms

Posted 10 months ago

“Nice looking minimalist, 1 draw hung basin unit, slightly cheaper if bought directly from Royal Bathrooms, fantastic, prompt, communications and speedy delivery.”

Posted 1 year ago

Hello Thank you for your leaving a review, We are glad that you liked the look of your 600MM wall-hung gloss grey 1-drawer unit supplied with a ceramic minimalist basin. We will let the customer service team know that you were happy with the communication and let the couriers know you were impressed with the fast delivery. Adam from Royal Bathrooms

Posted 10 months ago

“Good selection of items, reasonable prices and excellent customer service. From payment through to delivery we were kept informed by email confirmation of order/payment also of expected delivery time. A first class service, thank you 5* The delivery driver even dropped the delivery in the garden where it was needed and delivered it on time, with courtesy and care, most importantly, in one piece! (Back to wall toilet/seat/cistern)”

Posted 1 year ago

Hello Thank you for your feedback, We are glad you were happy with the wide selection we have to offer and the competitive prices, We appreciate your feedback on advising how smooth the order went through for you as well. We will also contact the couriers and let them know that you were impressed with there actions and going above and beyond. Harry from Royal Bathrooms

Posted 10 months ago

“Easy ordering online and delivery was outstanding, ordered bank holiday Monday and arrived on Wednesday. Checked all ok after delivery but unfortunately we are delayed in having it fitted so cannot review the assembled cubicle as yet.”

Posted 1 year ago

Hello Thank you for your leaving a review, We appreciate your kind words, We are happy that you were impressed by the quick and easy way of ordering and the service you received from the courier company. Adam from Royal Bathrooms

Posted 10 months ago

“Excellent service”

Posted 1 year ago

Hello Thank you for your feedback, We appreciate you are happy with the service that you received with your order for a wetroom screen and hinged flipper panel. Harry from Royal Bathrooms

Posted 10 months ago

“I have ordered two toilets from Royal Bathrooms at different times. Both orders have been swiftly dealt with and the items have been delivered when they said they would be. Overall the quality and value for money are very good, though there was a problem with the glaze finish on the cistern of the first toilet, but that was very swiftly dealt with and customer services organised for it to be collected and another one delivered.”

Posted 1 year ago

Hello Thank you for your leaving a review, We are glad that you are happy with the abacus close coupled toilet that you purchased 2 times from us, Also your comments regarding the quality of the toilet and the value for money, We will let the customer service team know that you were impressed when there was an issue and they resolved this for you immediately. Adam from Royal Bathrooms

Posted 10 months ago

“Customer service was excellent,product very good quality happy with my purchase”

Posted 1 year ago

Hello Thank you for your feedback, We are happy that you were impressed with the customer service team, We will let them know for you and are also happy with the quality of the items. Harry from Royal Bathrooms

Posted 10 months ago

“I would definitely use this company again and I am happy to recommend them to friends and family, the products were of excellent quality”

Posted 1 year ago

Hello Thank you for your leaving a review, We are happy that you were impressed with the quality of your WC unit and toilet and also your vanity unit. Adam from Royal Bathrooms

Posted 10 months ago

“A good product Delivered on time and price very reasonable.”

Posted 1 year ago

Hello Thank you for your feedback, We are glad that you liked your Qubix L shape 1600 bath, Also the price of the bath set, We will contact the couriers and let them know that you were happy as well. Harry from Royal Bathrooms

Posted 10 months ago

“Ordered a simple front and end bath panel. The website was easy to navigate around. Delivery was on time and panels were well packaged.”

Posted 1 year ago

Hello Thank you for your leaving a review, We are glad you are impressed with your front and end panel in MDF in our satin white range, Also the website was easy to navigate. Adam from Royal Bathrooms

Posted 10 months ago

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Royal Bathrooms is rated 4.7 based on 2,006 reviews