Royal Bathrooms Reviews

Name: Royal Bathrooms
Address: Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,, Cradley Heath
Rating: 4.74

4.7 Rating 1,981 Reviews

94 %

of reviewers recommend Royal Bathrooms

4.7

Based on 1,981 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Royal Bathrooms 5 star review on 12th April 2024

Anonymous

Royal Bathrooms 5 star review on 30th March 2024

Anonymous

Royal Bathrooms 5 star review on 28th March 2024

Homer

Royal Bathrooms 5 star review on 16th February 2024

Toni

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good to”

Helpful Report

Posted 1 month ago

Hello Thank you for leaving a review, We are glad you are happy with your order, We will see you on your next project. Harry from Royal Bathrooms

Posted 1 month ago

“Havnt fitted yet but ordering and delivery was great ,,shower and shower door next ,, maybe more discount codes for returning customers”

Helpful Report

Posted 1 month ago

Hello Thank you for your feedback, We are glad you are happy with the delivery and ordering process, We are working on returning customers and a new process. Adam from Royal Bathrooms

Posted 1 month ago

“Delivery was quick. Upon inspection the items look good quality. Won’t be installed until later so can’t give a proper review. I’ll update when the items are installed.”

Helpful Report

Posted 1 month ago

Hello Thank you for leaving a review, We are glad you are happy with the fast delivery and also the quality of the goods that arrived. Harry from Royal Bathrooms

Posted 1 month ago

“Ordering easy. Slight delay on delivery due to a non stock item, was only delayed a few days. This is the second time of using RB. Will not hesitate for any future purchases”

Helpful Report

Posted 1 month ago

Hello Thank you for your feedback, We are glad you are happy with your second order, We are working on a new format to ensure the non-stock items arrive earlier, We will see you again on your next order. Adam from Royal Bathrooms

Posted 1 month ago

“Everything arrived with no hassle, I purchased a 3m pole for shower because screen was being fitted into an existing wet room. There were no fitting instructions for pole but these got sent over after a quick call BUT even the instructions failed to tell you how to fix base of pole. In the end we cut a 10mm hole in floor tile to fix into position”

Helpful Report

Posted 2 months ago

Hello Thank you for your feedback, We are glad your order arrived on time and with no hassle, We are sorry the ceiling post did not come with instructions the customer service team did send you these across, We will check the new instructions and if they are missing off there discuss with the manufactures and get these updated. Adam from Royal Bathrooms

Posted 2 months ago

“Easy ordering and prompt delivery, assembly instructions not very good only pictures of the items but no installation instructions, emailed the company for some advice but no response however we got over the issue and was very happy with the product which was a fully enclosed shower screen with a sliding door”

Helpful Report

Posted 3 months ago

Hello Thank you for leaving a review, Please note that we have contacted the customer service team, They have advised that you did not contact us requesting any instructions, If they was requested they would have been sent to you immediately. Harry from Royal Bathrooms

Posted 3 months ago

“Price, quality of goods and delivery were all very good. However there were no instructions on how the cistern workings should be assembled. On contacting Royal they said it was a standard system and the plumber should know. However, the plumber with 50+ years of experience said he had never seen anything like it!!”

Helpful Report

Posted 3 months ago

Hello Thank you for leaving a review, Please note that we have contacted the customer service team, They have advised that they have sent out some instructions for the plumber. Harry from Royal Bathrooms

Posted 3 months ago

“Great prices Prompt delivery”

Helpful Report

Posted 3 months ago

Hello Thank you for your feedback. We are glad you are happy with the prices and the fast delivery. Adam from Royal Bathrooms

Posted 3 months ago

“Very good communication, and efficient delivery.”

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Posted 3 months ago

Hello Thank you for leaving a review, We are glad you are happy with your Elena Rimless Back to Wall with soft close seat, Also the communication and fast delivery. Harry from Royal Bathrooms

Posted 3 months ago

“Prompt efficient service and very happy with hanging vanity unit and sink”

Helpful Report

Posted 4 months ago

Hello Thank you for leaving a review, We are glad you are happy with your wall-hung vanity unit and basin, As well as the service from the customer service team. Harry from Royal Bathrooms

Posted 4 months ago

“New shower panels look good but the instructions were awful, next to useless !”

Helpful Report

Posted 4 months ago

Hello Thank you for your feedback, We will check the instructions provided, Please note that they are a general rule of guidance as the plumber is aware of the installation process. Adam from Royal Bathrooms

Posted 4 months ago

“Had a problem with the shower screen I had ordered from a different company as it was too tall so needed to find another quickly while the fitter was here. Royal Bathrooms delivered my order the next day. I was very pleased. The quality is fine, it looks great. The seal is a bit flimsy and wobbly, but I'm hoping that will resolve with the heat in the bathroom. Given it was a third of the price of my original purchase, it is good value.”

Helpful Report

Posted 4 months ago

Hello Thank you for leaving a review, We are glad you are impressed by the price and the fast next-day delivery and ensuring the plumber could complete the installation. Harry from Royal Bathrooms

Posted 4 months ago

“WC unit, floor cupboard & Tall cupboard- Good price, arrived in good time and well packaged. Currently renovating so not installed as yet.”

Helpful Report

Posted 4 months ago

Hello Thank you for your feedback, We are happy you are impressed with your WC unit and floor standing unit and tallboy, Also the good price and well packaged goods. Adam from Royal Bathrooms

Posted 4 months ago

“Bought a shower tray and riser kit to make life easier. Very disappointed when when the instruction said that if you are going to mount this tray on a riser kit you must use a baseboard excersery kit a extra £70 . If I had known that l would not have bought the riser kit as I would have made my own out of 4x2 timber. Also the kit has no instructions just a QR code.”

Helpful Report

Posted 4 months ago

Hello Thank you for your feedback, Please note that the riser kits come with a document on how to install them, They are provided with the riser kits in the box, Please see below. https://www.mx-group.com/fitting-instructions/#shower-tray-accessories Please note that if you are using just 4x2 timber you still have to use a baseboard as well. Adam from Royal Bathrooms

Posted 4 months ago

“the actual toilet seems great, but the seat is a bit cheap feeling and the seat keeps dropping down”

Helpful Report

Posted 5 months ago

Hello Thank you for leaving a review, We are glad you are happy with your toilet, We will get the customer service team to contact you regarding your toilet seat issue you are facing. Adam from Royal Bathrooms

Posted 5 months ago

“Excellent quick delivery”

Helpful Report

Posted 5 months ago

Hello Thank you for leaving a review, We are happy that your order arrived quickly and we will contact the couriers and update them that you were happy with this. Adam from Royal Bathrooms

Posted 5 months ago

“Great service. All ordered items arrived on time, just as described. Had to do a return, all handled really well.”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are happy with the service and also the customer service team assisting you with the return of your order, Also the way the return was handled. Harry from Royal Bathrooms

Posted 6 months ago

“Good product, no damage, and on time.”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are impressed with your order the items not arriving damaged and the couriers delivering the goods on time. Harry from Royal Bathrooms

Posted 6 months ago

“Great customer service and communication”

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Posted 7 months ago

Hello Thank you for your feedback, We are glad that you are happy with our service and comuincation provided with your gloss white bath panel from the Turin range. Harry from Royal Bathrooms

Posted 7 months ago

“First time shopping with Royal Bathrooms but will certainly use again delivery excellent delivery guy excellent. Very helpful and polite.”

Helpful Report

Posted 8 months ago

Hello Thank you for your feedback, We are glad you are happy your order, We will contact the couriers and let them know you was happy with the service and they can contact the driver regarding this as well. Harry from Royal Bathrooms

Posted 8 months ago

Royal Bathrooms is rated 4.7 based on 1,981 reviews