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Ross Handling Ltd Reviews

4.8 Rating 10,059 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 10,059 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Excellent advice given online Product perfect although delivery costs were a little steep
Helpful Report
Posted 5 years ago
Good buying procedure, clear communication, goods arrived on time and as described.
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Posted 5 years ago
Efficient service despite inevitable lockdown delay and I appreciated prompt reply to emails.
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Posted 5 years ago
Helpful Web site which enabled me to select the wheelbarrow wheel I needed. Easy to order and delivery in 2 days
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Posted 5 years ago
Super quality at a reasonable price.
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Posted 5 years ago
Good quality and quick delivery, thank you .
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Posted 5 years ago
Excellent castors and work very well over carpet. Pity about rubbish DPD Courier who initially could not locate me despite detailed instructions and refused to take on board my hint on how to find me.
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Posted 5 years ago
made do with a wheel that works on a cheap barrow. Team helpful! clearly a bit upmarket
Helpful Report
Posted 5 years ago
I found the website quite easy to use, identified the parts I needed and placed the order. The goods arrived well packed and on time. There was some confusion over which courier was delivering them but this was probably due to the Covid-19 emergency.
Helpful Report
Posted 5 years ago
Good fast delivery sadly damaged in transit and missing,replacements being sent hopefully.Cant comment on gate wheel as not fitted yet as for a relative.
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Posted 5 years ago
Good service.
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Posted 5 years ago
Good service in view of lockdown, helpful over telephone. Opted for solid wheel replacement
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Posted 5 years ago
Very quick!
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Posted 5 years ago
First order arrived very quickly but I still await the second order
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Posted 5 years ago
I bought a wheel for a wheel barrow but the measurements required for the wheel should include the tyre too so I received the wrong size. I returned it and received a refund - no fuss at all.
Helpful Report
Posted 5 years ago
Wheelbarrow wheel is very good and fits perfectly. However I do have an issue regarding the carriage. Your website states that an item such as mine (weight under 4kg) carriage is £6 (no mention of vat). I was invoiced for £7.95 +vat a total of £9.54 which was half the price of the wheel. I think your website needs modifying in order to show clearly how the carriage charge is calculated for a private purchaser. Regards John Bell
Helpful Report
Posted 5 years ago
Castors are everything I was expecting. Gliding perfectly....
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Posted 5 years ago
Good on th phone and goods arrived on time
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Posted 5 years ago
Items I ordered were, competitively priced, as described, delivered promptly, no problems at all
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Posted 5 years ago
Supplied wheels and fittings to make my heavy steamer chair more maneuverable; works well
Helpful Report
Posted 5 years ago
Ross Handling Ltd is rated 4.8 based on 10,059 reviews