Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,908 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,908 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I've ordered from Ross Handling very pleased with my order kept well informed on delivery dates wouldn't hesitate in recommending the company to anyone”

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Posted 2 days ago

“I'm sure that when I receive the castors I'll be blown away by their fine engineering and sleek design..... Update... they here and absolutely fabulous. However, £20 post and package on a £30 purchase was, quite frankly, ridiculous..... so I had them sent to a family member in Glasgow for a far more reasonable £7 and I'll pick them up soon enough. To be fair, customer service were extremely good about my gripe re delivery costs - top marks for customer service.”

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Posted 2 days ago

Dear Customer, Thank you for taking the time to share your thoughts on your recent experience with Ross Handling Ltd. We appreciate your enthusiasm for the engineering and design of our castors. We understand your concerns regarding the shipping cost, and we are always looking for ways to optimize our delivery charges. Your feedback about the postage rates is valuable to us, and we will take it into consideration as we evaluate our shipping options. Upon further review into this, I can see you were only charged the £7 standard shipment cost. If there's anything else we can assist you with or if you have further questions, please don't hesitate to reach out. Warm regards, Team Ross Handling Ltd

Posted 2 days ago

“Excellent product and fast delivery”

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Posted 5 days ago

“Te product arrived quickly and was exactly what was I needed to repair a seed broadcaster. Only an ordinary garden fertiliser spreader but saved me having to buy a new one for the sake of a couple of plastic wheels. Great to re use and fix rather than throw away and replace.”

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Posted 1 week ago

“He items were easily found on the website, payment was straightforward, the items were delivered in good time if a little earlier than I'd expected. The items were exactly as advertised and very good quality I will be very pleased to deal with Ross handling again. My thanks for an excellent service. Simon O”

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Posted 1 week ago

“Good service”

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Posted 1 week ago

“Great products and fast delivery.”

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Posted 1 week ago

“Great value and efficient service”

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Posted 1 week ago

“thanks, casters working well.”

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Posted 1 week ago

“Helpful advice and item delivered on time”

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Posted 1 week ago

“Good product delivered quickly. I only needed 2 items to repair my mum's walking frame. These were better than the originals and fitted perfectly.”

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Posted 2 weeks ago

“Ordered a new tyre for my rideon mower. Had a problem with it, but customer service sorted it immediately.”

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Posted 2 weeks ago

“Although they ran out of stock, they were very helpful and got us the supplies on time.”

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Posted 2 weeks ago

“The product was exactly as described, good quality and perfect for the intended use. The on-line transaction was quick and the product arrived sooner than expected.”

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Posted 2 weeks ago

“The postage was very fast, yet to try out the trolley but happy with service”

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Posted 2 weeks ago

“A* service”

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Posted 2 weeks ago

“very professional and quick service, polite and experienced team”

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Posted 3 weeks ago

“Brilliant my third purchase, such good quality and good delivery.”

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Posted 3 weeks ago

“Simple, straighforward, efficient & quick from beginning to end.”

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Posted 3 weeks ago

“Excellant service with good quality products.”

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Posted 3 weeks ago

Ross Handling Ltd is rated 4.8 based on 9,908 reviews