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Ross Handling Ltd Reviews

4.8 Rating 10,109 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 10,109 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Castors doing a great job thanks but one of them arrived with a bent screw. Luckily my 82 year old husband was able to straighten it could be used
Helpful Report
Posted 5 years ago
Well made and does the job
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Posted 5 years ago
Very pleased with product. The only negative was you could not find my order at time of collection which took an additional 5 minutes
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Posted 5 years ago
Very easy website, ordered with no problems. Castors came when advised, very good quality.
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Posted 5 years ago
Hi, Provided what I was looking for, Good delivery service but small item could have been posted a lot cheaper with a stamp. When I tried to buy on line would not take card number after order review. Thanks for being there. John 😊👍.
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Posted 5 years ago
I now have a working wheel barrow - thank you. This was made possible by your great website and help of the staff through on-line chat. Cheers!
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Posted 5 years ago
Delivered swiftly , no complaints. Would use again
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Posted 5 years ago
Quality of item is very good and it's a perfect fit, I'm very pleased with it. It wasn't cheap by the time I factored in shipping just for one item, hence 4 stars not 5. But overall v good, efficient.
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Posted 5 years ago
I purchased tyres, then I was told afterwards that they were out of stock and in production. A week later I received a message that delivery was about to occur, then the following day I was told there was an unexpected problem with the delivery. 2 days later delivery was made without any further issues and product was perfect. Just confusion throughout the process but product as described and price was very good. Saying all of the above, I will return to purchase tyres again in the future.
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Posted 5 years ago
Postage was expensive but everything else was great
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Posted 5 years ago
The web site was good and the castors I ordered arrived quickly.
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Posted 5 years ago
I bought a wheelbarrow tyre and tube which arrived the following day despite the 2 day option chosen. It was fitted in half an hour but hasn't been tested hence the 4 not 5 stars.
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Posted 5 years ago
The tyre arrived quickly and when the inner tube was missing Ross Castors sent a replacement arrived within days!
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Posted 5 years ago
Found just what I was looking for. Castors arrived quickly. Quality is excellent. Perfect for the job.
Helpful Report
Posted 5 years ago
I ordered 1 set fixings plus 1 castor plus thread weld nut Although this appeared on invoice, and I made payment, the thread weld nut was not included in the delivery. I asked the charge to be credited to me or refunded. This has not happened. However Product quality of castor received is excellent. I will be buying a few more, but want my credit for missing item.
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Posted 5 years ago
Product was absolutely perfect. Thank you for the prompt postage and delivery
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Posted 5 years ago
The goods arrived on time and they We're fit for purpose, thank you.
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Posted 5 years ago
Castors were delivered within the timeframe outlined. 3 castors were identified as defect and customer service are sending 3 replacements at no cost within 2 days of making Ross Castors aware of the defects. Very pleased with the service. I would have given 5 stars if the Ross Castors operated over the weekend.
Helpful Report
Posted 5 years ago
Really good service, got the castors I needed for using an office chair on a wooden floor!
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Posted 5 years ago
Very pleased with price, quality and customer service. The only problem I had (probably my fault), they were much mightier than I expected. Decided to keep as do the job , way more than necessary, and as so extremely heavy would have cost a lot to send back.
Helpful Report
Posted 5 years ago
Ross Handling Ltd is rated 4.8 based on 10,109 reviews