Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,066 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,066 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“due to the huge range it was quite difficult to find what I wanted. Once found it was fairly straightforward. Quick dispatch and reasonable carriage charge. Would use again.”

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Posted 6 years ago

“Good quality and very neat in design.”

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Posted 6 years ago

“Prompt delivery”

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Posted 6 years ago

“Great communication and advice on delivery, good range of products. Dimensions given on products could be better, the first items I purchased were too small so I had to order a larger size. The quality of moulding was not as good on the larger parts however its done the job.”

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Posted 6 years ago

“Always delivers fast with great quality products”

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Posted 6 years ago

“The wheels fit perfectly, but you put no address on the parcel, only phone number, so they had to ring me for address.”

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Posted 6 years ago

“The parts arrived next day just as I wanted. I would like an email invoice for my records thanks.”

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Posted 6 years ago

“Item as described. Well-packed. Arrived quickly.”

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Posted 6 years ago

“Quick service, good communication good product- in short, everything you want from an online order. Its my first time buying from them but will do so again as they stock the products that no-one else has.”

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Posted 6 years ago

“I spoke to technical and was told as well as the castors, I would need 4 bolts and was pointed to the correct product. I ordered, were delivered very quickly, discovered I didn't need the bolts. Castors were prebuilt for me, (not sure why no-one picked up that I didn't need the bolts,) are just perfect for the job, but I have spent money on the bolts I didn't need - bit disappointed.”

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Posted 6 years ago

“Good products, clear website, prompt shipping.”

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Posted 6 years ago

“excellent service. good product. little slow getting order confirmation email out - package arrived before email did!!”

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Posted 6 years ago

“Helpful over delivery and dispatched castors efficiently”

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Posted 6 years ago

“Good product, fast delivery. Very happy customer.”

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Posted 6 years ago

“Bought 6 wheels as a replacement for a shopping trolley, parts arrived promptly, needed to turn some up some collers to fit to the existing smaller dia axle, but size and quality as expected. In service, and so far so good. Website would benefit from being able to search all wheels by such things as hole dia and wheel dia and thickness. Company name of particlar style of wheel is not useful unless you already know what you want.”

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Posted 6 years ago

“Good in many ways but threads on top of screws not very good, had to file with a hacksaw”

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Posted 6 years ago

“you could probably work on better or economic shipping options.”

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Posted 6 years ago

“Brilliant next day delivery. The Castor's l received were for an antique captains chair. Unfortunately they look to be too lightweight for the chair. I may not use them this particular chair. However, the caster's are of very good quality and I will keep them for another project. Many thanks for the good service.”

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Posted 6 years ago

“The castors were exactly what I wanted, fitted and work well. The carpet protectors were mad for hard floors, I was trying to use them on carpet, and the non-slip surface do not work well on carpet.”

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Posted 6 years ago

“It wasn't very easy to select the correct castors for our retro sofa because the photo on the website was not attached to the correct product, so a quick phone call sorted the confusion and you helpfully told us which was the castor we needed. Once ordered, the castors arrived very quickly and fitted perfectly!”

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Posted 6 years ago

Ross Handling Ltd is rated 4.8 based on 10,066 reviews