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ROSS Castors Reviews

4.79 Rating 4,811 Reviews
96% of reviewers recommend ROSS Castors
Company Reviews Product Reviews
Read ROSS Castors Reviews
86.76%
4174 Reviews
9.04%
435 Reviews
1.70%
82 Reviews
1.41%
68 Reviews
1.08%
52 Reviews

About ROSS Castors: TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:
0116 2764987

Email:
sales@rosscastors.co.uk

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
97%
accurate and undamaged orders
98%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.84 out of 5
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
5
FRANK HARDING
FRANK HARDING
Verified Buyer
"Good quality castors and looked very good on a restored antique chair. Prompt delivery and spot on the notified time of delivery. Very pleased."
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Posted 3 months ago
5
STEWART LOAKES
STEWART LOAKES
Verified Buyer
"Absolutly Brilliant , the guy on the phone took the dimensions I gave him everything fitted perfectly thanks I'm mega impressed"
Report
Posted 2 years ago
5
More Photos
Anonymous
Anonymous
Verified Buyer
"Ross Casters offer a very wide choice, my chosen casters are perfect for the task. Excellent value, would recommend this company & will definitely use Ross casters again."
Report
Posted 2 years ago
Gregory Williamson
Verified Buyer
"Haven't used the castors yet but seem like very good quality. The dispatch was the same day and delivered to Ireland in 2 days. Highly likely to use again. Thanks!"
Helpful Report
Posted 22 hours ago
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Simon Easton
Verified Buyer
"Excellent fast service"
Helpful Report
Posted 1 day ago
Robin Howlett
Verified Buyer
"Great selection of products at very reasonable prices, very fast delivery too!"
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
"good product as described and well packed Thanks"
Helpful Report
Posted 1 day ago
Ann Reed
Verified Buyer
"What an amazing service ordered one day delivered the next at no extra charge and the quality of the castor wheels is 100% my chair is safe to sit on again.Thank you."
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
"Needed some replacement wheels for very old wheelchair which I needed to use following an accident. Rang Ross Casters who helped identify the ones we needed and got them to us the following day. Excellent service."
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
"All great thanks"
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
"Identical replacement for lost chair feet. Great communication and delivery. Robert"
Helpful Report
Posted 3 days ago
Michael Kennett
Verified Buyer
"A point I wish you to amend. The thickness of the not cast to the stem is extreamly thin you cannot get a standard thickness open ended spanner onto the nut to hold it while tightening the loose nut and get a secure fixing."
Helpful Report
Posted 3 days ago
Wayne Hallett
Verified Buyer
"Excellent service. Speedy turnaround, great price, product as described. Thank you, would definitely use again."
Helpful Report
Posted 3 days ago
William Cooke
Verified Buyer
"Prompt efficient service"
Helpful Report
Posted 3 days ago
Renato Bondonno
Verified Buyer
"Excellent brass castors. Well made and exactly as described. Looking forward to using them on my refurbished chaise longue"
Helpful Report
Posted 3 days ago
JOSEPH O
Verified Buyer
"well received. Thanks"
Helpful Report
Posted 4 days ago
Robert Cairns
Verified Buyer
"Great quality product with excellent communication and delivery at very reasonable cost. Far better than waiting for cheap products to be delivered from china. Thank you😀"
Helpful Report
Posted 4 days ago
Mark A Paull
Verified Buyer
"Absolutely excellent service , really good choice and well explained in the advert . Good product arrived on time."
Helpful Report
Posted 4 days ago
John Underwood
Verified Buyer
"Great service there was a problem when item arrived but Tim sorted it straight away for us."
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
"Ordered by phone, spoke to someone called Shane who was very helpful. Castors arrived the next day. Impressive."
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
"product very good ,delivery also very good. Thank you."
Helpful Report
Posted 4 days ago
Thomas Magee
Verified Buyer
"Excellent product exactly as advertised and great service arrived on time with no problems at all"
Helpful Report
Posted 4 days ago
Steve Middleton
Verified Buyer
"The product was exactly as expected, the service was better than expected."
Helpful Report
Posted 4 days ago
ROSS Castors is rated 4.79 based on 4,811 reviews
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