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Ross Handling Ltd Reviews

4.8 Rating 10,118 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 10,118 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

“Good selection, keen prices and prompt delivery. What more could you ask for?”
Helpful Report
Posted 6 years ago
“Not the best survive Orderd 1pm Friday payed extra for Saturday delivery, didn’t turn up till Thursday apparently got lost and driver said that they don’t even deliver on a saterdays”
Helpful Report
Posted 2 days ago
Dear Richard, We’re sorry to hear about the delay and confusion with Saturday delivery. That isn’t the experience we aim for. If you could share your order number or any tracking details, we’ll look into what happened. Kind regards, Team Ross Handling Ltd
Posted 1 day ago
“Good products, great service”
Helpful Report
Posted 2 days ago
“My order arrived well packed and I'm pleased with the quality of the wheels. Customer service staff, verry helpful and efficient.”
Helpful Report
Posted 2 days ago
“Very good prompt service and delivery.”
Helpful Report
Posted 4 days ago
“I was expecting my order to be delivered last week. When I chased it up this week I was told it hadn't been despatched due to the wong parts being in. I had to take alternative castors and to be fair Georgia did get it sorted out for me once the mistake was realised. (but I still had to chase).. The we had to go to Leicester to collect the castors.”
Helpful Report
Posted 6 days ago
“I purchased a couple of wheels which arrived promptly and well packed. I thought I had orderan axle at the same time but looking at the order after the wheels arrived I find it had somehow disappeared from my order...so ordered the axle (again) which arrived a few days later... I was a bit disappointed to see what looked like good packaging but the axle was protruding from the packaging. Getting it out I found it was slightly bent and quite rusty. It needed quite a bit of wire wool treatment to remove the surface rust and a bit of panel beating to get it back to straight. Not really what I expected.”
Helpful Report
Posted 1 week ago
Dear Anthony, We’re sorry to hear the axle arrived bent and rusty after you had to order it separately, and that the packaging didn’t meet expectations. That isn’t the experience we aim for. If you could share your order number or any tracking details, we’ll investigate how this happened and how we can help move this forward. Kind regards, Team Ross Handling Ltd
Posted 1 week ago
“Excellent service and product”
Helpful Report
Posted 1 week ago
“very good service delivery was fast and sent right items would deal with again”
Helpful Report
(Leicester, LE4 9TZ) - Posted 1 month ago
“Came the next day. Now have new handles for my wheelbarrow. No more cold hands!!”
Helpful Report
(Leicester, LE4 9TZ) - Posted 1 month ago
“Prts supplied were good quality and as described, i would use Ross handling again.”
Helpful Report
(Leicester, LE4 9TZ) - Posted 1 month ago
“Exactly as advertised, goods arrived quickly enough.”
Helpful Report
(Leicester, LE4 9TZ) - Posted 2 months ago
“Dealt with rapidly and efficiently by helpful staff, despite it being a very modest order.”
Helpful Report
Posted 2 months ago
“Really helpful posted to item very quickly. Great advice perfect fit thank you”
Helpful Report
Posted 2 months ago
“Excellent handling by Ross handling.unfortunately goods need return expertly to Georgia due to our mistake parcel to follow thanks Jon”
Helpful Report
Posted 3 months ago
“After ordering I’m receiving wayyyy to many emails.”
Helpful Report
(Leicester, LE4 9TZ) - Posted 3 months ago
Dear Customer, We’re sorry to hear you’re receiving too many emails after ordering. We aim to keep communication clear and useful. If you’d like us to adjust your notification preferences, please contact our support team with any details you’d like us to change. Kind regards, Team Ross Handling Ltd
Posted 3 months ago
“Great wheels that arrived fast and have done the job perfectly”
Helpful Report
Posted 3 months ago
“Excellent sevice, super quality brass casters. All round a trully great experience”
Helpful Report
Posted 3 months ago
“EFFICIENT NO HASSLE DELIVERY AND RETURNS PROCESS”
Helpful Report
Posted 3 months ago
“Bought castors to repair a riser chair. Excellent quality, speedy delivery.”
Helpful Report
Posted 3 months ago
“Had my order delivered on time”
Helpful Report
Posted 3 months ago
Ross Handling Ltd is rated 4.8 based on 10,118 reviews