Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,028 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,028 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, keen prices and prompt delivery. What more could you ask for?”

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Posted 5 years ago

“Reliable service, good advice, good stock stay true and in business...”

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Posted 2 days ago

“arrived on time and right product”

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Posted 3 days ago

“Very quick reply to my query and very prompt and reliable deivery. However the items were not 100% suitable since the fixed screw on the castors was too long for the substrate. I had thought this would have been clear from the text of my query, but I have never had to fit castors before, so maybe not. However I have managed to get around the problem by packing up with old tap washers! So overall a success. On the photo online I could see the length of the screw, but not that it was fixed.”

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Posted 4 days ago

“I have used Ross Handling on a number of occasions as a private customer and they consistently supply high quality castors in a timely manner.”

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Posted 4 days ago

“Quick and efficient. That’s all I want”

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Posted 5 days ago

“They arrived 4 antique looking casters , fitted then they look gorgeous, next day delivery was expensive but worth it”

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Posted 5 days ago

“Superquick service, thank you”

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Posted 5 days ago

“Rear lawn tractor tyres needed replacement. Ross Handling had a choice of the size required. Easy ordering/ payment and delivery to Northern Ireland within 2 days!”

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Posted 1 week ago

“Quick excellent service”

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Posted 1 week ago

“Photo of cast iron wheel showed a grease nipple fitted. Parts delivered were without a grease nipple.”

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Posted 1 week ago

Dear John, Thank you for your review. We appreciate your feedback about the grease nipple not being included with the cast iron wheel. We strive to provide accurate information and quality parts, and it's disappointing to hear that we fell short this time. We take your comments seriously and will look into this matter to ensure our product listings align with what is delivered. Your experience is important to us, and we hope to provide you with a better service in the future. Thank you for bringing this to our attention. Best wishes, Team Ross Handling Ltd

Posted 1 week ago

“It took a while for the shopping trolley wheel to arrive but what came was just what I wanted”

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Posted 1 week ago

“Great range of products at a good price, promptly despatched and well packed.”

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Posted 1 week ago

“Looking for castors to replace some that were old and falling apart, I found Ross Handling via a Google search, amongst other suppliers. Comparing suppliers, they weren't the cheapest but were still reasonably priced and more importantly, the products looked of a significantly higher quality than several online retailers. The ordering process was easy and within a couple of business days, the order was delivered by DPD, well-packaged and within the stated delivery ETA. The items were perfect for the job and I would certainly use Ross Handling again in future.”

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Posted 1 week ago

“Good product good service easy ordering”

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Posted 1 week ago

“Just what I ordered arrived in less than 24hrs.”

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Posted 2 weeks ago

“Items arrived on time, securely packed and in good condition. Just perfect!”

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Posted 2 weeks ago

“The product was delivered and I was kept updated as to the delivery time by the delivery company on the day of delivery of my product.”

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Posted 2 weeks ago

“Great products and speedy delivery”

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Posted 2 weeks ago

“Great no hassle buying and wheels slipped on a treat 😊”

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Posted 2 weeks ago

“Got exactly what I ordered and delivered as promised Couldn’t be happier 👍”

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Posted 2 weeks ago

Ross Handling Ltd is rated 4.8 based on 10,028 reviews