Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,974 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,974 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, keen prices and prompt delivery. What more could you ask for?”

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Posted 5 years ago

“Excellent customer service! I had a query about measurements and they were very helpful and friendly (a real person, not a bot!). My new wheelbarrow wheel arrived quickly and was super easy to fit. Really pleased. Would recommend Ross Handling if you need a new wheelbarrow wheel!”

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Posted 1 day ago

“Good product an great service. Thanks”

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Posted 2 days ago

“Lovely good quality wheels and a great price , Ross Handling was the only place I could get the exact same replacement wheels for my Mothers wheelchair, the website was easy to navigate and purchase the wheels, the wheels arrived undamaged and on time with regular tracking updates, they were packaged well with lots of padding to protect them in Transit. Great service all round.”

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Posted 2 days ago

“Brilliant service and fast delivery thanks”

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Posted 3 days ago

“Unfortunately the new castor did not fit the very old dimplex oil filled heater with a broken castor, but it was worth a try. Service was excellent and it was very prompt thanks to a message offering different delivery options. I was impressed so much effort went into the sale of 1 castor!”

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Posted 1 week ago

“Very quick delivery, exactly what I wanted. The website suggested the brass rings and the cups as extra, so glad I ordered them as they look much more premium!”

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Posted 1 week ago

“Excellent customer service following a mistake in picking one of the castors. Resolved the problem with a delivery the following day. Thanks and happy to order from this supplier going forward”

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Posted 1 week ago

“Fast delivery and great castor wheels as always. Delivered to 'billing' address instead of delivery address... but all good apart from that!”

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Posted 1 week ago

“Great service excellent product.”

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Posted 2 weeks ago

“Can't say enough good things about Ross with past purchases, however, my last purchase was faulty but once my concern was acknowledged the whole matter was resolved within 24 hours. The service was impressive.”

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Posted 2 weeks ago

“No problems.”

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Posted 2 weeks ago

“Absolute pleasure to do business with, really look forward to future dealings.”

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Posted 3 weeks ago

“Excellent and very rapid service of top quality products”

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Posted 3 weeks ago

“Fantastic product at the right price with excellent delivery service.”

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Posted 3 weeks ago

“Amazing customer service from Nicole despite a slight blip with my order”

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Posted 3 weeks ago

“Great service everything deliverd next day, very helpfull with a good knowledge of what I needed.”

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Posted 3 weeks ago

“Excellent quality product at a good price and delivered without fuss”

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Posted 3 weeks ago

“Good products good tidy service value for money”

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Posted 3 weeks ago

“great service arrived next day”

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Posted 3 weeks ago

“Plenty of website product information, sound and helpful advice over the phone, and prompt delivery of items. Very pleased with the professional service. Thank you.”

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Posted 4 weeks ago

Ross Handling Ltd is rated 4.8 based on 9,974 reviews