ROSS Castors Reviews

4.79 Rating 4,126 Reviews
96% of reviewers recommend ROSS Castors

About ROSS Castors: TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

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Phone:
0116 2764987

Email:
sales@rosscastors.co.uk

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
Greater than 93%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels

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"Excellent service and great product. Courier didn’t leave calling card for me to rearrange delivery, I got in touch with Ross Castors and Daniel sorted it out immediately. My order was small and insignificant but that didn’t matter to the firm whose customer service was excellent. The castor was well priced and perfect. Would definitely recommend them, they go the extra mile"
Helpful Report
Posted 18 hours ago
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"I had to replace broken castors on a mobile cupboard for books. The %0mm Shepherd metal castors supplied by Ross Castors were just the item. They are stronger than the broken ones and came supplied with screws. The delivery was quick; think I ordered them Thursday evening and I had them first thing Monday. The cupboard is functioning well now. Of minor note- there are two options of fixing for the castors and you need to pay attention when ordering to ensure that you specify the appropriate ones for your needs."
Helpful Report
Posted 20 hours ago
"good service very helpful"
Helpful Report
Posted 1 day ago
"Simple. Just got exactly what I wanted."
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Posted 1 day ago
"Great service next day delivery and the casters are tip top."
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Posted 1 day ago
"Good service and quality product on time, would recommend"
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Posted 1 day ago
"I ordered two replacement front wheelchair wheels, after speaking to a very helpful young man about what measurements I needed to take. At 8am the following day, I received the wheels curtesy of FedEx. They were just what I ordered, packaged well but not over the top and I fitted them easily. Excellent, courteous, speedy service. Thank you ROSS Castors!"
Helpful Report
Posted 1 day ago
"Excellent quick service. Will use again."
Helpful Report
Posted 2 days ago
"Excellent service, great range of stock. I would recommend you to others."
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Posted 2 days ago
"Excellent quality and servive"
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Posted 2 days ago
"Highly recommend, quick delivery."
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Posted 2 days ago
"Thank you for all your help"
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Posted 2 days ago
"easy and delivered on time - good poduct too!"
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Posted 2 days ago
"GOOD"
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Posted 2 days ago
"Fast delivery very good service"
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Posted 3 days ago
"Delivery V Good, iteme as expected."
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Posted 3 days ago
"5 Stars well deserved."
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Posted 3 days ago
"Products OK Delivery OK Email Help to find items is a waste of time"
Helpful Report
Posted 3 days ago
"Excellent services, easy to use website, received my product within 24 hours and the product is just what I wanted. Overall I cannot fault the service."
Helpful Report
Posted 3 days ago
"Ordered one lunchtime and arrived the next!"
Helpful Report
Posted 4 days ago
ROSS Castors is rated 4.79 based on 4,126 reviews

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