ROSS Castors Reviews - Read 7,143 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.90 out of 5

About ROSS Castors:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

sales@rosscastors.co.uk

ROSS Castors 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, keen prices and prompt delivery. What more could you ask for?”

Helpful Report

Posted 9 months ago

“Very poor service and delivery paid for 2 day delivery it took 11 days after many phone calls chasing order which I was told it was in stock when the delivery was made it had been damaged during cutting.”

Posted 14 hours ago

“Lovely product fit for purpose”

Posted 14 hours ago

“Bought a new tyre/tube for my wheelbarrow. The product was good quality and as described and the delivery was very prompt and efficient. Would definitely use ROSS castors again”

Posted 18 hours ago

“Quick, not to many emails and arrived when you said”

Posted 19 hours ago

“Question I asked was replied to the same day. Order was then put in and arrived within a couple of days.
Many thanks and well done Ross, excellent service”

Posted 22 hours ago

“Speedy delivery of excelent product”

Posted 23 hours ago

“Price is good. Delivery quick. Casters are wonderfully quiet and glide around my desk on a new wooden floor leaving no marks. Tickety boo!”

Posted 1 day ago

“Photo's of products need to be clearer, i.e. Needed wheel post for square alloy tube, and the wheels also, just the fixings came because the description and photo's were unclear.
On the best side, I asked for help via E-mail and received it very swiftly the wheels were sentin very good time and the project completed, it's nice when people help!”

Posted 1 day ago

“Very good choice of spares for Haemmerlin wheelbarrows, easy transaction and speedy delivery.”

Posted 1 day ago

“Very good service and good delivery time I would use this supplier again”

Posted 1 day ago

“Excellent service and delivery”

Posted 1 day ago

“no problems”

Posted 1 day ago

“Product is amazing, but I paid for delivery £19.50 and my order was in three different vehicles , delivered three separate dates ........ oh , wait a minute, sorry I STILL HAVENT HAD THE REST IF MY ORDER (no third delivery )
8 DATS LATE !!!!!!!”

Posted 1 day ago

“Very happy with items supplied.”

Posted 1 day ago

“Perfect, helpful, professional.”

Posted 1 day ago

“Quick, efficient service. Provided a replacement for faulty item within 48hrs”

Posted 1 day ago

“Goodproduct, as described and promptly despatched.”

Posted 1 day ago

“Ross,came to the rescue of my old wheelbarrow,new axle fits well,and with a new wheel is ready for years more work.Great service.”

Posted 2 days ago

“Excellent service quick delivery and an excellent product thanks you”

Posted 2 days ago

“Done the job they were great”

Posted 2 days ago

ROSS Castors is rated 4.79 based on 7,143 reviews