Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,095 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, keen prices and prompt delivery. What more could you ask for?”

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Posted 5 years ago

“Nothing was delivered either when expected or since.”

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Posted 22 hours ago

Dear Frank, We’re very sorry for the delay and for not delivering as expected. Unfortunately, the goods were not delivered due to an insufficient address being provided at the time of ordering. Had this been flagged to us earlier, we would have been able to intercept the delivery and arrange for it to be redirected. As confirmed via email, the goods have now been returned back to us. Please contact us directly for any further information and we will be happy to assist. Please let us know if you’d like us to arrange the delivery as soon as possible, or if you’d prefer a refund. If there’s anything else you’d like us to do to resolve this quickly, we’re here to help. Thank you for bringing this to our attention. Warm regards, Team Ross Handling Ltd

Posted 9 hours ago

“Bought in haste at £20 incl p and p and later found you can buy 2 from ebay, free p and p for £8.50. My mistake. Anyway it did the job.delivered by DPD a day later than they advised me it was being delivered.”

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Posted 22 hours ago

“Fantastic service. The order arrived very quickly. One of the castors was not quite right… I contacted the sales team who were really helpful and sorted it immediately. No quibble and the replacement arrived very promptly. Really good. actually wheely brilliant service.”

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Posted 23 hours ago

“Service I received having initially made a mistake in my order was extremely good - certainly would recommend the company”

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Posted 1 day ago

“amazing that is the word”

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Posted 1 week ago

“Excellent service- delivered very very quickly Would recommend”

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Posted 1 week ago

“Looking for cast iron coasters for a hand plough. Perfect match, price & delivery”

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Posted 2 weeks ago

“Excellent selection of castors and wheels for almost everything Always prompt with delivery”

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Posted 2 weeks ago

“ordered the item on monday an dit was delivered within 48 hours , the communication was excellent an dthe price was good too”

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Posted 2 weeks ago

“I found this team on the web looking for castors for my bed. Dunelm said they don't carry spares like this any more initially ordered there wrong product and after taking a picture and asking if they had something i had another call and got what i needed. in today's world of computer said no, these guys treated me like i was placing an order of thousands not £40 great customer service and highly recommend”

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Posted 2 weeks ago

“Slick delivery experience”

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Posted 3 weeks ago

“Excellent service good communication And a very quick delivery. However when the box arrived it had been obviously torn open to see what was inside . DPD you need to have a word with your staff . Ross Handling however was Excellent .”

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Posted 3 weeks ago

“You sent the wrong tires”

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Posted 3 weeks ago

Dear Chris, We’re very sorry for sending the wrong tires. This isn’t up to our standard. We’ll look into how this happened and make it right. Please let us know if you’d like us to arrange the correct tires to be sent out immediately, and we’ll organize a return for the incorrect ones. If you prefer a refund instead, we can process that as well. Thank you for bringing this to our attention, and we’ll work to prevent a repeat in the future. Warm regards, Team Ross Handling Ltd

Posted 3 weeks ago

“Despatch of order and communication very good. Downside is the DPD delivery which failed twice and I eventually had re-routed to a different address. They didnt even bother trying to deliver, just logged 'sorry we missed you' when we were in. nylon wheels are great, though!”

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Posted 3 weeks ago

“Great Comms, fast delivery and happy with products. Wheels, axle and fitments for my home made lawn tractor trailer.”

Ross Handling Ltd 5 star review on 9th April 2026

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Posted 3 weeks ago

“Easy order and delivered on time and very polite would recommend”

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Posted 3 weeks ago

“Quick and Efficient, Fast Delivery”

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Posted 4 weeks ago

“Need a new wheel for my old wheelbarrow. Ordered and paid for it. Arrived very fast! Great service!”

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Posted 1 month ago

“quick and simple ordering , delivered very quickly”

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Posted 1 month ago

“Great range of items that are of great quality, service and delivery has been brilliant.Very pleased all round”

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Posted 1 month ago

Ross Handling Ltd is rated 4.8 based on 10,095 reviews