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ROSS Castors Reviews

4.79 Rating 4,269 Reviews
96% of reviewers recommend ROSS Castors
Company Reviews
Read ROSS Castors Reviews
86.91%
3710 Reviews
9.04%
386 Reviews
1.76%
75 Reviews
1.29%
55 Reviews
1.01%
43 Reviews

Popular Questions:

Delivery

How does ROSS Castors deliver? How long does ROSS Castors take to deliver? Does ROSS Castors deliver on time? How is accuracy and good condition of items deliverd by ROSS Castors?

Customer Service

How can I contact ROSS Castors? How quickly does ROSS Castors resolve customer queries?

About ROSS Castors: TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:
0116 2764987

Email:
sales@rosscastors.co.uk

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Within 5 Days
average delivery time
Greater than 94%
on-time delivery
97%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
Mrs C Parker
Verified Buyer
"Item arrived in good time, packaging damaged but goods within in good order. Will be using Ross Castors again."
Helpful Report
Posted 1 hour ago
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Laurence Monk
Verified Buyer
"Easy to find item. Ordering was simple. Delivery as promised."
Helpful Report
Posted 10 hours ago
John Stewart
Verified Buyer
"Well done, Ross Castors"
Helpful Report
Posted 23 hours ago
Anonymous
Verified Buyer
"Although I ordered some wheels 5 days ago i have not even received an email to say that the wheels have been shipped yet. Considering that the website stated that the wheels would be shipped via a Fedex 2 day service I feel that i can not rate Ross as a five star supplier. Hopefully the wheels will arrive soon, but i am not too optimistic at the moment. Just had an email to let me know that they are out of stock - hopefully i will get them in Mid-Jan."
1 Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
"Recently ordered a new wheel for my twin wheeled wheelbarrow. The one I had ordered was out of stock so you recommended a different one. Arrived quickly and I fitted it at the weekend and although it dosent match the other wheel it was easy to fit and is working well. When the other one needs replacing I will order another from you and have a matching pair! Thankyou ☺"
Helpful Report
Posted 1 day ago
Chris Baker
Verified Buyer
"I haven't fitted them yet but they were delivered promptly and look very good quality."
Helpful Report
Posted 1 day ago
Alan Sadler
Verified Buyer
"Excellent service and speedy delivery."
Helpful Report
Posted 1 day ago
Doreen Bamford
Verified Buyer
"I was really surprised when my casters where delivered as they are so much better quality than I expected. The photos you have on your website do not dothem justice. Also you offer a really good fast service."
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
"VERY GOOD PRODUCT AT GOOD PRICE AND QUICKLY DELIVERED - WOULD BUY AGAIN - THANK YOU"
Helpful Report
Posted 1 day ago
MICHAEL GOATER
Verified Buyer
"Very strong, traditional and attractive. The castors have considerably improved the appearance of my client's furniture. Your prompt delivery is also much appreciated."
Helpful Report
Posted 3 days ago
David Uhlar
Verified Buyer
"Brilliant castors sent straught out. Very pleased"
Helpful Report
Posted 4 days ago
John Harris
Verified Buyer
"Very good product for the price. Quick delivery too. I would use Ross Castors again and recommend them for their comprehensive range."
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
"Had what I needed in stock. Prompt delivery. Look and feel robust. Yet to use to them much so can't comment on durability yet."
Helpful Report
Posted 5 days ago
ANITA FANCETT
Verified Buyer
"Great delivery service. Great help from staff when I phone for advice. In fact excellent all round Thankyou."
Helpful Report
Posted 5 days ago
Mike Morris
Verified Buyer
"Effort less, arrived in good time and in good condition, perfect."
Helpful Report
Posted 6 days ago
John Davidson
Verified Buyer
"Easy to find and use website. Good prices. Early delivery. Good quality. Excellent contact."
Helpful Report
Posted 6 days ago
Anonymous
Verified Buyer
"Castors description and size as described delivered promptly."
Helpful Report
Posted 6 days ago
Anonymous
Verified Buyer
"Quick delivery quality product competitive price Very pleased"
Helpful Report
Posted 1 week ago
Sandra Start
Verified Buyer
"Ross Castors were brilliant, when they had a delay on our order someone actually rang us, which was really nice to speak to a person rather than just get an e-mail. Many thanks, excellant product and service."
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
"Excellent website, prompt response, efficient service - highly recommend"
Helpful Report
Posted 1 week ago
ROSS Castors is rated 4.79 based on 4,269 reviews
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