ROSS Castors Reviews

4.79 Rating 4,811 Reviews
96% of reviewers recommend ROSS Castors

About ROSS Castors: TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

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Phone:
0116 2764987

Email:
sales@rosscastors.co.uk

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
97%
accurate and undamaged orders
98%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.84 out of 5
5
FRANK HARDING
"Good quality castors and looked very good on a restored antique chair. Prompt delivery and spot on the notified time of delivery. Very pleased."
Posted 3 months ago
5
STEWART LOAKES
"Absolutly Brilliant , the guy on the phone took the dimensions I gave him everything fitted perfectly thanks I'm mega impressed"
Posted 2 years ago
Anonymous
"Ross Casters offer a very wide choice, my chosen casters are perfect for the task. Excellent value, would recommend this company & will definitely use Ross casters again."
Posted 2 years ago
"Haven't used the castors yet but seem like very good quality. The dispatch was the same day and delivered to Ireland in 2 days. Highly likely to use again. Thanks!"
Posted 22 hours ago
Visit Website
"Excellent fast service"
Posted 1 day ago
"Great selection of products at very reasonable prices, very fast delivery too!"
Posted 1 day ago
"good product as described and well packed Thanks"
Posted 1 day ago
"What an amazing service ordered one day delivered the next at no extra charge and the quality of the castor wheels is 100% my chair is safe to sit on again.Thank you."
Posted 2 days ago
"Needed some replacement wheels for very old wheelchair which I needed to use following an accident. Rang Ross Casters who helped identify the ones we needed and got them to us the following day. Excellent service."
Posted 2 days ago
"All great thanks"
Posted 3 days ago
"Identical replacement for lost chair feet. Great communication and delivery. Robert"
Posted 3 days ago
"A point I wish you to amend. The thickness of the not cast to the stem is extreamly thin you cannot get a standard thickness open ended spanner onto the nut to hold it while tightening the loose nut and get a secure fixing."
Posted 3 days ago
"Excellent service. Speedy turnaround, great price, product as described. Thank you, would definitely use again."
Posted 3 days ago
"Prompt efficient service"
Posted 3 days ago
"Excellent brass castors. Well made and exactly as described. Looking forward to using them on my refurbished chaise longue"
Posted 3 days ago
"well received. Thanks"
Posted 4 days ago
"Great quality product with excellent communication and delivery at very reasonable cost. Far better than waiting for cheap products to be delivered from china. Thank you😀"
Posted 4 days ago
"Absolutely excellent service , really good choice and well explained in the advert . Good product arrived on time."
Posted 4 days ago
"Great service there was a problem when item arrived but Tim sorted it straight away for us."
Posted 4 days ago
"Ordered by phone, spoke to someone called Shane who was very helpful. Castors arrived the next day. Impressive."
Posted 4 days ago
"product very good ,delivery also very good. Thank you."
Posted 4 days ago
"Excellent product exactly as advertised and great service arrived on time with no problems at all"
Posted 4 days ago
"The product was exactly as expected, the service was better than expected."
Posted 4 days ago
ROSS Castors is rated 4.79 based on 4,811 reviews

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