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Ross Handling Ltd Reviews

4.8 Rating 9,920 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 9,920 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Good selection, keen prices and prompt delivery. What more could you ask for?
Helpful Report
Posted 5 years ago
I came across Ross Handling while looking for some good quality nylon wheels to replace some others that did not last very long. Ross had some much sturdier wheel so I purchased 2 to use as a trial and so far so good. The quality is excellent and delivery was quick and on time. I will be using them again in the future.
Helpful Report
Posted 2 days ago
very efficient and friendly-thank you Georgia.
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Posted 1 week ago
Excellent service and delivery Thank you
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Posted 1 week ago
Good, clear website, good product and good delivery - what’s not to like?
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Posted 1 week ago
Fast and efficient service!
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Posted 1 week ago
Quick delivery service, product exactly correct
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Posted 1 week ago
What attracted me to Ross Handling was their having a mix of connecting parts (tubes and connectors) that would be compatible with each other (although I think their website could have made more of this - for example, would "25.4mm" inserts be compatible with 25mm tube?). A wider range would have been a bonus (such as including bridge plates and outer-sleeve-type connectors). I was pleased with the delivery of my order. I would have gone for a longer delivery time if this had meant a cheaper delivery cost. The products appear to be excellent apart from the tube-cutting jig which was a bit disappointing because it had a wide saw slot and its plastic was not that tough). I would use the company again.
Helpful Report
Posted 1 week ago
Needed 4 pneumatic 16” wheels for a novelty haycart for the charity Oxted Pram Race. These wheels were good value, great spec and swiftly delivered - brilliant Could not ask for more Thank you
Ross Handling Ltd 5 star review on 18th June 2025
Helpful Report
Posted 2 weeks ago
Brilliant service
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Posted 2 weeks ago
good website illustrates the castors and pegs available and there is a help line for advice
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Posted 2 weeks ago
The product is as described and of good quality. The service was faultless. I would happily do business with Ross Handling again.
Helpful Report
Posted 2 weeks ago
First class service ordered my item just after the deadline but still got it the next day.
Helpful Report
Posted 2 weeks ago
First time I've ordered from Ross Handling very pleased with my order kept well informed on delivery dates wouldn't hesitate in recommending the company to anyone
Helpful Report
Posted 3 weeks ago
I'm sure that when I receive the castors I'll be blown away by their fine engineering and sleek design..... Update... they here and absolutely fabulous. However, £20 post and package on a £30 purchase was, quite frankly, ridiculous..... so I had them sent to a family member in Glasgow for a far more reasonable £7 and I'll pick them up soon enough. To be fair, customer service were extremely good about my gripe re delivery costs - top marks for customer service.
Helpful Report
Posted 3 weeks ago
Dear Customer, Thank you for taking the time to share your thoughts on your recent experience with Ross Handling Ltd. We appreciate your enthusiasm for the engineering and design of our castors. We understand your concerns regarding the shipping cost, and we are always looking for ways to optimize our delivery charges. Your feedback about the postage rates is valuable to us, and we will take it into consideration as we evaluate our shipping options. Upon further review into this, I can see you were only charged the £7 standard shipment cost. If there's anything else we can assist you with or if you have further questions, please don't hesitate to reach out. Warm regards, Team Ross Handling Ltd
Posted 3 weeks ago
Excellent product and fast delivery
Helpful Report
Posted 3 weeks ago
Te product arrived quickly and was exactly what was I needed to repair a seed broadcaster. Only an ordinary garden fertiliser spreader but saved me having to buy a new one for the sake of a couple of plastic wheels. Great to re use and fix rather than throw away and replace.
Helpful Report
Posted 4 weeks ago
He items were easily found on the website, payment was straightforward, the items were delivered in good time if a little earlier than I'd expected. The items were exactly as advertised and very good quality I will be very pleased to deal with Ross handling again. My thanks for an excellent service. Simon O
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Posted 4 weeks ago
Good service
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Posted 4 weeks ago
Great products and fast delivery.
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Posted 4 weeks ago
Great value and efficient service
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Posted 4 weeks ago
Ross Handling Ltd is rated 4.8 based on 9,920 reviews