Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,010 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,010 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not off to a good start 1st order sent wrong items had to return at my cost and await a refund re ordered the correct items and paid for next day delivery but faild to arrive received th day after”

Helpful Report

Posted 5 months ago

Dear Peter, Thank you for sharing your experience with us. Having a look further into this, I can only see x1 order on the system which was placed by yourself and refunded once goods were returned, please note our sales team are always on hand to offer any advice on sizing to prevent you from ordering the incorrect products. We appreciate your patience in this matter and your feedback regarding the shipping process. It helps us improve our service for future orders. If there’s anything else we can assist you with or if you have more insights to share, please don't hesitate to reach out. Thank you for choosing Ross Handling Ltd. We hope to have the opportunity to serve you better in the future. Best regards, Customer Service Team Ross Handling Ltd.

Posted 5 months ago

“I am still waiting to receive the order and so unable to comment on the enjoyment. Was disappointed by the lead time on delivery which I do not think wwas sufficiently emphasised at the pint of order.”

Helpful Report

Posted 5 months ago

Dear Phil, Thank you for taking the time to share your experience with us. We're sorry to hear about the delay you’re experiencing with your order, and we truly appreciate your feedback regarding the delivery lead time. We understand how important it is for our customers to receive their orders promptly, and we aim to provide accurate information at the time of purchase about expected delivery times. Which is why the truck is advertised as a 4-6 working day lead time on our website, which is clear. If there's anything else we can assist you with in the meantime, please feel free to reach out. We're here to help and hope to resolve this situation for you soon. Best regards, Customer Service Team Ross Handling Ltd.

Posted 5 months ago

“very professional and quick service, polite and experienced team”

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Posted 5 months ago

“Brilliant my third purchase, such good quality and good delivery.”

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Posted 5 months ago

“Simple, straighforward, efficient & quick from beginning to end.”

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Posted 5 months ago

“Excellant service with good quality products.”

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Posted 5 months ago

“Great service and went above and beyond requirements to get my product to me on time.”

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Posted 5 months ago

“Very good products. This is the second time I I I have used them and very pleased both times.⭐️⭐️⭐️⭐️⭐️”

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Posted 5 months ago

“Tim was great. Fab advice and made sure I had the best/correct product. Explained the pro/cons to related products. Many thanks”

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Posted 5 months ago

“Thank you, the product is as described”

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Posted 5 months ago

“Always a pleasure to deal with Ross Handling. I've bought castor wheels for office chairs - stylish and a good price. If there is an issue with the order e.g., out of stock, someone gets in touch quickly and provides an accurate estimate for when they will be able to fulfil the order. Last time this happened, it was within a week.”

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Posted 5 months ago

“I purchased a SUP trolley from Ross Handling Ltd who were fantastic. The product was and still is top quality and at a great price the ordering was simple and straight forward. The product then became out of stock but the team at Ross Handling were able to utilise in stock products and deliver it all in good time. Superb service”

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Posted 5 months ago

“excellent service”

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Posted 5 months ago

“Excellent communication, very fast delivery”

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Posted 5 months ago

“Very quick delivery of tyres. Regrettably one of the tyres was miss-sharpen from storage, but a little while in the sun and the tyre quickly resumed its natural shape. Tyre not damaged by couriers. Now on the wheel and the mower is in working order again. Staff very helpful. Would use again.”

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Posted 5 months ago

“The webiste was as informatve as it coudl be, although i didnt reallyknow what i wnated and had to just look through stuff to get to teh right bits, ordering was fairly easy and the shipping was okay, it arrived within 5 days.”

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Posted 5 months ago

“Great knobs.”

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Posted 5 months ago

“Purchased tubeless tyre for golf cart. Very happy with the price, delivery time and quality of the tyre. No complaints. Thank you.”

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Posted 5 months ago

“Expected product delivered in a timely way at an appropriate cost”

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Posted 5 months ago

“Excellent supplier and arranged a quick delivery. They helped me chose the right tyres to cope with difficult conditions and so far with excellent results. I can certainly recommend Ross Handling. They will be getting more orders from me.”

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Posted 5 months ago

Ross Handling Ltd is rated 4.8 based on 10,010 reviews